Recent Posts

SERVPRO's Emergency Ready Profile

11/26/2018 (Permalink)

Wouldn't you say that being prepared for something is better than not being prepared? SERVPRO of Universal City / St. Hedwig offers a free diagnosis of what steps take should an unfortunate event take place. Emergency Ready Profile, also known as ERPs, are general information about your company such as address and zip code. We also dig deeper into things such as how big your building is, is it commercial or residential, and how many stories your building is. We find ERPs useful because it helps us determine what needs to be done in order for your home or company can get back functioning the way that it should.

SERVPRO Universal City/St. Hedwig N.I.S.D. Is Certified

11/19/2018 (Permalink)

Biohazard SERVPRO Universal City/St. Hedwig N.I.S.D. Is Certified Our production manager's N.I.S.D. Certification

Here at SERVPRO Universal City/St.Hedwig we have employees on staff that are N.I.S.D. certified for trauma and crime scene cleanup. We, here at SERVPRO, are capable of handling any size cleanup, and will leave you with a piece of mind that the job was right.

The Top 5 Commercial Water Damage Prevention Tips

6/26/2018 (Permalink)

Commercial building owners and tenants should try to prevent damage from any water source. This type of damage may disrupt the functionality and undermine the safety of a property in San Antonio, TX. Whether you are a commercial building owner or tenant, here are five water damage prevention tips to follow.

1. Protect the building envelope. The envelope or exterior of a building include the windows, walls, and roof. Make sure that water does not penetrate through any of these parts of the structure.

2. Approach landscaping and location from a strategic perspective. The situation of a building can be an essential factor to keep in mind when selecting or designing a commercial property. Water tends to flow downhill and should drain away from the foundation of the building.

3. Maintain HVAC systems. If the HVAC system in a commercial property is dated, it may not be as efficient or capable of meeting the demands of recent buildings. Condensate drains and drain pains should lead away from the structure and occupants should try to prevent clogs and water damage. Roof drains should drain away from the structure. Ductwork should not have any indications of condensation, excess moisture, or rust.

4. Regularly inspect rooftop drainage. If a roof cannot drain completely, pooling water may work its way under roofing materials, causing damage and undermining the integrity of the roof. Ensure that downspouts and drains are clear and that there is no standing water on the roof.

5. Have plumbing components inspected on a regular basis. It is important to check major connections, particularly water main supply lines. Look for any signs of leaks or broken pipes.

These tips limit the likelihood of water damage in a commercial property in San Antonio, Tx. If damage does occur, keep contact information for a plumber and commercial restoration company, like SERVPRO of Universal City / St. Hedwig, that provides water cleanup services on hand.

Visit for more information on commercial water damage.

3 Reasons To Hire Certified Water Damage Experts

6/26/2018 (Permalink)

Commercial 3 Reasons To Hire Certified Water Damage Experts Give SERVPRO of Universal City / St. Hedwig a call if you experience a water damage in your home or commercial property. (210) 610-6800

Certified companies that specialize in water cleanup are likely to hold an Institute of Inspection Cleaning and Restoration Certification, a Commercial Structure Drying credential, or a Mold Remediation certification. The standards for these credentials are set by experts in human health and structural restoration. Here are three reasons why you should hire a certified water damage expert if you experience a broken pipe, leaky roof, or sewer flooding.

Insurance companies are more likely to cover the costs of certified commercial restoration. Insurance companies typically trust certified professionals to perform water cleanup and damage repair work more quickly and with greater success than services without up-to-date cleaning and restoration certifications.

Certified companies are also more likely to guarantee their work.

Certified experts can work efficiently after water damage. Every second counts when you are dealing with water damage. Regardless of the source of the leak, it is important to remove standing water and to clean, dry, and dehumidify the parts of a commercial property affected by a leak as quickly as possible. Significant damage can occur and mold may begin to develop in 24 to 48 hours if experts do not complete drying and cleaning procedures.

Less secondary damage occurs when certified experts follow best restoration practices. Just as mold is less likely to develop if the affected area is quickly dried and cleaned, the extent of water damage to building materials or content may be less severe if experts arrive on the scene in a timely manner.

If your commercial property in San Antonio, TX has experienced water damage, you should call a certified water damage restoration service to schedule water cleanup as soon as possible. Check the website of the service you are thinking about hiring or contact the company by phone to find out which cleaning and restoration certifications it holds.

Visit for more information on water damage and to look at all of our company certifications.

What Makes Mold Grow in My House?

6/26/2018 (Permalink)

Mold Remediation What Makes Mold Grow in My House? Give SERVPRO of Universal City / St. Hedwig a call if you notice mold growing in your home. (210) 610-6800

You probably wish mold would grow anywhere but in your home. Unfortunately, black mold seems to have other ideas, and happily gravitates toward the interior of your San Antonio home. So just why is your house so attractive to mold, and what can you do to stop it?

You Probably Have a Moisture Problem.

Actually, there’s no “probably” about it. Mold needs moisture to grow. Before it becomes the unsightly fuzzy patches of black mold that you know and hate, mold exists as invisible spores in the air. Those spores are essentially dormant until they come in contact with moisture, at which point they begin the next developmental stage and become the dreaded black mold infestation. Common sources of moisture include:

• Standing water from flooding

• High humidity in your environment

• Broken water mains

• Broken pipes

• Leaking roofs and windows

• Condensation from broken environments

Any one of these problems can be enough to trigger an explosion of black mold inside your home. Getting rid of the moisture can help to halt the spread of mold, but it’s not enough to get rid of the mold entirely.

So How Do You Handle Mold Cleanup?

The safest option is to contact a mold remediation specialist. Mold remediation specialists possess the tools and expertise needed to not only safely remove mold from your environment, but help you prevent it from reoccurring. Working with a mold specialist can help you understand the type of mold that has taken root in your home, and can often lead to identifying water damage or other issues that had previously gone undetected until the mold problem began.

While waiting for the specialist’s help, though, you can get a head start on disposing of contaminated materials and drying out waterlogged items. Do everything you can to contain the mold infestation and prevent it from spreading further until it can be destroyed.

Visit more information on mold.

How To Maintain Your Commercial Building After A Storm

6/26/2018 (Permalink)

Roof damage from storms can impact your business no matter how secure you think your building is. Knowing how to maintain your roof can go a long way to helping you get back on your feet after any storm. A problem with the roof of your business can slow operations down or halt them entirely. In order to prevent or minimize the likelihood of this happening, first understand what causes this damage and then how to prevent it in San Antonio, Tx. What Causes Damage to Your Roof Impact from storms, such as heavy rain or strong wind, can damage the structure of your building, particularly the roof, and could lead to worse problems later on. That could leave your building and your business at risk of being shut down during the rebuilding process. Damage caused by storms includes the following: • Wood rot from water and exposure to the elements • Missing materials such as tiles or shingles • Water damage that can lead to mold How To Prevent Damage There are simple steps you can take to maintain your roof and prevent roof damage, and they are important to do on a regular basis. The three main parts to an action plan include the following: • Have a roof inspection twice a year. • Address any concerns immediately. • Keep risks to a minimum. Cracks and fissures should be checked for during an inspection. If these or any other problems are found, address them promptly to avoid further damage. A roof rebuild is a costly and time-consuming project that can be prevented by regular inspections and maintenance. Wind damage can result from tree branches that may break and fall on the building. Keep trees trimmed to prevent them from damaging the building during a storm. What To Do: If your commercial business suffers from roof damage, be sure to call a roof specialist in San Antonio, Tx. You could try to repair it yourself, but an expert is better equipped to handle the repairs.

Visit http://www.SERVPROuniversalcitysthedwig.comfor more information on storm damage. 

We are now a one-stop shop!

6/13/2018 (Permalink)

Fire Damage We are now a one-stop shop! SERVPRO will take the nightmare of a damage and help to make it "Like it never even happened."

SERVPRO of Universal City / St. Hedwig is now offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division we are excited to offer the following services during the reconstruction process: 

    • Structural repairs
    • Electrical
    • Plumbing
    • HVAC
    • Windows/Doors
    • Interior Design
    • Flooring Replacement (all types)
    • Ceilings
    • Roofing
    • Drywall
    • Siding
    • Exterior Finishes
    • Carpentry
    • Framing
    • Tile Work

Call today for more information! (210) 610-6800

Important Facts to Note about Mold Damage

4/23/2018 (Permalink)

Mold is among the worst silent but dangerous contaminants known to grow in buildings. It can grow both indoors and outdoors. All it needs is a wet or damp surface such as carpets, wood, ceiling tiles, insulation, and drywall just to mention a few.

Mold growth can start and spread within 48 hours if it is not checked. It can have significant impact and damages on your building's physical structure and the quality of your home. A lot of people in San Antonio have mold allergies. For safety purposes, it is vital to ensure that you get rid of any mold growth causing agents before the damage occurs.

We are here to help you in the remediation of mold damages. After carrying out a comprehensive inspection, our mold damage remediation specialists will contain the affected surfaces with physical barriers to ensure that the growth does not spread during the restoration process.

Some of the important facts to note about mold problem are;

  • Mold can affect your health and that of your pets. It also compromises the physical structure of your building
  • Mold growth occurs mostly in warm and damp surfaces under humid conditions
  • Mold is hard to see since it grows in hidden areas like under the floors, under the ceiling carpet and in walls.
  • If the mold is not yet visible, after two days, it can affect any wet material in the house
  • Whether you already suspect a mold problem or already seen the problem, only a professional can help you identify its source and the extent of the damage
  • Some home remedies for example bleaches can add to the problem

It is wise to avoid using your homemade remedies to minimize the issue and let a professional handle it for you. If you suspect or you see that you have a mold issue in San Antonio, call us, and we will immediately respond to solve your problem before it worsens.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Harvey Disaster

4/23/2018 (Permalink)

Storm Damage Harvey Disaster Drywall removal due to Hurricane Harvey

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. Storm waters are often considered to be at least a category 2 water when caused by a hurricane (water travels through unclean areas within cities, neighborhoods, etc). In the picture below, SERVPRO of Universal City technicians removed affected drywall and manipulated our equipment to promote drying within this home. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.  This customer was very satisfied with the job that was done in this home and thankful that we were able to respond during a catastrophic event.