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Commercial Services

6/4/2021 (Permalink)

Commercial Services

SERVPRO of Universal City/St. Hedwig is a leader in commercial emergency restoration services in the San Antonio, Texas area. Our high level of service, the standard of care, and expert licensed and certified crews set us apart from the competition. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Universal City/St. Hedwig has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

We are available 24 hours a day to get your San Antonio business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Universal City/St. Hedwig. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services

Carpets and Upholstery Cleaning

6/4/2021 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

  • Regular vacuuming
  • Spot removal
  • Piloting the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. SERVPRO of Universal City/St. Hedwig is here to help you. (210) 610-6800.

Weather Related Storm Damage

6/2/2021 (Permalink)

SERVPRO of Universal City/St. Hedwig vehicles Call SERVPRO at (210) 610-6800. We're always here to help!

Weather Related Storm Damage

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Universal City/St. Hedwig. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property.

Call us at 210-610-6800 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Universal City/St. Hedwig!

Faster to any size disaster. (210) 610-6800

Everyday Molds

6/2/2021 (Permalink)

Bleu Cheese Mold can cause health effects.

Everyday Molds

In this blog, I would like to address the everyday occurrence of good and normal molds so that we can clarify that all molds are not bad.

Good molds are molds that help make cheese, wines, and medicines. Most people really don't realize the products that would not be possible without good molds.

Normal molds are airborne mold spores and surface mold growth. Airborne mold spores are just a naturally occurring phenomena that get into our homes through open doors, open windows, and even on our clothes. These molds are considered normal as long as they did not originate within the home. What makes normal mold normal is that it is growing on a non-porous surface that cannot be a sustainable food source and it can be cleaned with normal house cleaning methods.

I hope that this somewhat clarifies the differences in molds and gives you a better understanding of what to look for.

For any questions or if you need us to look at an issue, please call SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Understanding Stove Top Fires

6/2/2021 (Permalink)

Lit stovetop burner Be safe while you cook.

 Understanding Stove Top Fires

The best advice that I can give if a fire occurs on your stove top is to remain calm and remember the following tips:

* Always have a lid close by that can be placed on a burning pot. Even a cookie sheet that covers the pot will work. If a fire occurs, cover the pot, then turn the stove off. Don't peek! Let it cool completely down.

* Do not pick up a burning pot. Dropped and spilled hot food and burning oil can cause serious and tragic burns.

* Do not put water on a burning pot. This can make things much worse.

* You can use a fire extinguisher, but only if you know how to. Did you ever read the instructions? Or look at the manufacturers video on how to use? You probably should before you ever have to use one. You could make things worse!

* If the fire is too big or for whatever reason you are unsure if it can be contained, then get everyone outside and call 911.

After the fire is out, call SERVPRO of Universal City/St. Hedwig at (210) 610-6800 to walk the property with you and access the damage. Our team of professionals will help you restore your home and belongings and help you deal with insurance professionals.

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

5/29/2021 (Permalink)

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

SERVPRO® of Universal City/St. Hedwig Professionals Provide Consistent Service and Reliable Information.

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time; who can you trust to provide dependable services and information?

SERVPRO® of Universal City/St. Hedwig Professionals respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO® of Universal City/St. Hedwig Professionals utilize technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

  • Over 1,900 Franchises Nationwide
  • Serving America Since 1967
  • Trusted by Hundreds of Insurance Companies
  • Nationwide Large Loss Response Team
  • 24-Hour Emergency Response

Services Provided:


  • Fire, Smoke and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Document Drying
  • Contents Claim Inventory Service


  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Ceilings, Walls and Hard Floors
  • Odor Identification
  • Deodorization

SERVPRO of Universal City/St. Hedwig is dedicated to helping our residential and commercial neighbors in the San Antonio community if they are in need of the above services. We provide twenty-four-hour response seven days a week all year-round including holidays. Call SERVPRO today at (210) 610-6800.

Water Damage Emergency Tips

5/24/2021 (Permalink)

Water Damage Emergency Tips

 Water Damage Tips from SERVPRO of Universal City/St. Hedwig

We know how stressful a water damage event can be in your San Antonio home or business.  We want you to know that as a locally owned and operated company, we know all about San Antonio water damages.  We are here to help day or night at (210) 610-6800. While you wait for our arrival, there are a few things you can do as outlined in the tips below.  However, your focus should always be on safety first, so if it doesn't seem safe, just know that we will arrive quickly to help clean up your water emergency.  You can trust that you're in good hands with SERVPRO of Universal City/St. Hedwig.

Have A Water Damage Emergency? Call (210) 610-6800

What to Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

  1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

  1. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

  1. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

  1. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

  1. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

5/4/2021 (Permalink)

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Universal City/St. Hedwig is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 610-6800!

Flooding and Water Damage Restoration Universal City/ St. Hedwig

4/29/2021 (Permalink)

Flooding and Water Damage Restoration Universal City/ St. Hedwig

Professional Water Damage Services

When your property in Universal City/ St. Hedwig experiences damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property correctly. Our water removal and cleanup process also provide validation and documentation that your property is dry. Many Universal City/ St. Hedwig restoration companies offer 24-hour water cleanup and damage repairs. We are locally owned and backed by the trusted SERVPRO brand.

Trusted Water Removal and Property Repair for Universal City/ St. Hedwig  

We deal with water damage as quickly as possible. Waiting can cause extra damage to the property. With state-of-the-art equipment and an experienced crew, we can start cleaning and removing water right away. We work with your insurance company and keep you updated about the costs of water damage repairs to your property. We have been servicing the Universal City/ St. Hedwig region since 2017. Converse is our hometown, and we value everyone that resides here. As a family-owned business, we understand our community's needs and look forward to helping you with all of your dry out needs. Available day or night, we are here to help.

See our main water damage restoration page for complete services.

SERVPRO of Universal City/St. Hedwig

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (210) 610-6800

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. San Antonio residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Universal City residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of universal City/St. Hedwig is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Universal City/ St. Hedwig community and want to do our part in making our community the best it can be.

We are proud to serve our local communities.

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

  1. Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

  1. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

  1. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

  1. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

  1. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

  1. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Universal City/St. Hedwig understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (210) 610-6800. We are ready to make this situation “Like it never even happened.”