Recent Water Damage Posts

Do Not Worry About Floods Any Longer!

4/5/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we make sure to always provide our customers with the most quality service that we can offer!

In regards to water damage, we have our professionals trained and are on-call, ready to take care of your situation. We often deal with situations like floods here in San Antonio, TX. Whenever there is a situation like a flood, we advise you to immediately call us. Reason being is because we have all of the tools and equipment necessary to restore your residential home or commercial business back to its preloss condition.

At SERVPRO of Universal City / St. Hedwig, we are committed to making sure that you are well taken care in any situation that comes your way!

Floods in the Home

2/27/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands that water damage can occur at any time. We also know that floods are one of the most common and widespread natural disasters in the United States and can cause a high level of anxiety. Outside of floods being seen only through the idea of natural disasters, floods can happen in the home as well.

Many situations that we get are usually residential. The situation may be a leakage in different parts of the house such as a bathroom or living room. Other times, it is the entire house that flooded with water due to a kitchen pipeline that burst.

SERVPRO of Universal City / St. Hedwig wants you to know that we are available any time that you have water damage, just call us and we will be on our way!

Water Damage Services

2/21/2019 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. Also, our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property.

Our Water Damage Restoration Process Includes:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage
  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services.
  • We specialize in water and other related incidents.

SERVPRO of Universal City / St. Hedwig wants to ensure that you experience our great services along with extreme efficiency.

Information Regarding Floods

2/20/2019 (Permalink)

Floods are one of the most common and widespread natural disasters here in the United States.

Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to nearly $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.
  • Keep children out of the water.

Water Damage and Thermal Imaging

1/18/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we realize how important it is to know about water damage because it is often the main situation that we run into. Water damage or loss usually occurs in residential homes, apartment complexes, and even commercial buildings, big or small.  Although there are many tools to detect water damage, we also use Thermal Imaging. Thermal Imaging is a tool that shows the difference in surface temperatures. We also take pictures to show how the color spectrum goes from red to blue during the stages of water damage drying.

As always, SERVPRO of Universal City / St. Hedwig is always here to help, and we're always ready to handle any situation that you might have, big or small.

Why Air Movers Are Used

1/16/2019 (Permalink)

Water Damage Why Air Movers Are Used One of SERVPRO's air movers

At SERVPRO of Universal City / St. Hedwig, we know that water damage, fires, and mold can make its way into your residential home, apartment building, and your place of work. We understand that with these situations comes stress. We also know that having a reliable source with training, can remove that stress and make sure that your situation is completely taken care of. We take pride in having knowledge and accessibility of all of our tools and equipment.  

One piece of our equipment is the air mover. Air movers are essential in water damage restoration. Reason being is because it helps enhance evaporation at the surface level, reducing drying time. Once airflow at the surface level increases, moisture in the air increases then is eliminated.

Water Damage Classifications

1/11/2019 (Permalink)

Water Damage Water Damage Classifications Photo of water damage in commercial building.

SERVPRO of Universal City / St. Hedwig is trained to identify the classification of water damage in order to ensure that we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration process that we would usually use.

The classifications include:

  • Clean water
  • Gray water
  • Black water

By knowing these classifications when we arrive for water damage, the SERVPRO of Universal City / St. Hedwig production team will be able to properly restore your home or building back to normal.

No matter the situation, you can be confident in knowing that SERVPRO of Universal City / St. Hedwig will be able to take care of any water damage you may have, along with any other loss that you encounter. 

How Water Can Damage Materials/Detection Equipment

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands how important it is to respond quickly to a water damage. SERVPRO of Universal City / St. Hedwig also knows that water can damage materials in two ways:

  • Absorption through direct contact with water.
  • Absorption of moisture from the air.

Measuring the moisture content of the air is critical to the drying process. Within the drying process of water damage, our professionals must establish an environment that favorable for drying. We also will manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages.

In order to detect areas affected by water, SERVPRO of Universal City / St. Hedwig uses:

  • Moisture sensors
  • Moisture meters
  • Thermohydrometers

By knowing this information, we can take care of any water damage.

The Study of Psychrometry

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig knows that using proper equipment in a water loss makes a big difference in reducing claims loss expense. Not only that, but we also understand psychrometry.

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure.

SERVPRO of Universal City / St. Hedwig understands how to create the proper atmosphere for more efficient drying, making the process smoother in drying your home or building.

We pride ourselves in having full knowledge in all areas in which we provide services. Reason being is because we want you to feel as though that whatever you're going through, we can take care of.

Important Water Damage Information!

1/11/2019 (Permalink)

In order to start our emergency and restoration service, you must sign the “Service Authorization Form.” This will allow us to take action immediately. Since we do not know your insurance coverage, it is almost impossible for us to know exactly what your insurance will cover.

It is also important to understand that you are financially responsible for our services. Your deductible is payable before we start working. If, for any reason, the insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.

SERVPRO of Universal City / St. Hedwig wants you to know that we understand financial situations, and that we are willing to give you full information of what is needed before we provide our services.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Do You Know What To Do When a flood Happens?

4/12/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Universal city / St. Hedwig at (210) 610-6800. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Universal city / St. Hedwig will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Black Water

1/31/2018 (Permalink)

Water Damage Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Universal City / St. Hedwig. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Flash Flooding And How It Affects You

1/31/2018 (Permalink)

Water Damage Flash Flooding And How It Affects You Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Does water have you afloat in your home?

1/30/2018 (Permalink)

Water Damage Does water have you afloat in your home? A beautiful home that flooded.

Whether it's a water heater leak at 1 in the afternoon, or a toilet run-over at 1 in the morning, SERVPRO of Universal City / St. Hedwig has your back! Water damage can be a nightmare, but don't let that ruin your Holiday spirit. Here at SERVPRO were all about making happy memories and helping the wonderful people in our community, that's why we have 24-hour emergency service, for whenever disaster strikes!

Our water certified technicians are standing by, determined to get you back on dry land!

Give us a call at any time of the day or night, and our highly educated technicians will be more than happy to assist you!

SERVPRO of Universal City / St. Hedwig

(210) 610-6800

Commercial Water Damage

1/25/2018 (Permalink)

When your employees, along with their families, and the community you do business in depends on your company, the thought of commercial water damage caused by extreme weather is very frightening.  With a little planning, we can help keep your business operating after catastrophic water damage.

The free SERVPRO of Universal City / St. Hedwig Emergency Ready Profile (ERP) will help you in keeping your business downtime to a minimum.  It will include information on key water shut off points, as well as information on your building and the key contacts.  It also has the information on the best routes to enter your business to begin work.  These steps, as well as may others, will help expedite the response time to your emergency.

By planning ahead, you are taking that step to minimize downtime of your business.  Your employees, along with their families, and the community will all thank you!

Remember, failing to plan is planning to fail!