Recent Commercial Posts

Commercial Services

6/4/2021 (Permalink)

Commercial Services

SERVPRO of Universal City/St. Hedwig is a leader in commercial emergency restoration services in the San Antonio, Texas area. Our high level of service, the standard of care, and expert licensed and certified crews set us apart from the competition. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Universal City/St. Hedwig has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

We are available 24 hours a day to get your San Antonio business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Universal City/St. Hedwig. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services

Carpets and Upholstery Cleaning

6/4/2021 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

  • Regular vacuuming
  • Spot removal
  • Piloting the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. SERVPRO of Universal City/St. Hedwig is here to help you. (210) 610-6800.

Commercial Cleaning Services

3/24/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage 
  • Trauma and Crime Scene 
  • Carpet and Upholstery 
  • Drapes and Blinds 
  • Ceilings, Walls and Hard floors 
  • Odor Removal and Deodorization 
  • Vandalism 

Commercial Services

3/22/2021 (Permalink)

Commercial Services

Keeping your business clean, dry, and mold free is important for the health of both your customers and employees. It is important to take care of any water damage that occurs right away to prevent more damage from occurring in your office so that you can get back to work. At SERVPRO of  Universal City/ St. Hedwig we can handle any job from small businesses to large government facilities, so you can keep your business going with as few interruptions as possible. Our Emergency Disaster Response Team is in place 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. Our professionals are trained and certified to handle any size or scope of commercial water damage by using state of the art equipment and professional know-how.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig is available 24 hours a day to restore your Houston property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercials Storm Damage Cleanup
  • Disaster Recovery Team 

Commercial Building Cleaning Services

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of Universal City/ St. Hedwig to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span. Learn more about our commercial cleaning services.

  • Commercial Cleaning Services

Commercial Cleaning Services

3/18/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Duct and Hvac 
  • Biohazard and Sewage
  • Trauma and Crime Scene 
  • Carpet and Upholstery 
  • Drapes and Blinds
  • Ceilings, Walls, and Hard floors
  • Odor Removal and Deodorization 
  • Vandalism 

Commercial Services

2/26/2021 (Permalink)

Commercial Services

Commercial properties require constant maintenance and management to ensure it is always aesthetically pleasing. However, what happens when your property falls victim to a major catastrophe like water or fire damage, or maybe mold? It is important to know who you call to respond quickly and restore your property efficiently. SERVPRO of Universal City/ St. Hedwig has the resources and expertise to restore your property while minimizing the disruption to your clients. Restoring commercial properties requires a unique blend of training, experience, and equipment. Our team of restoration professionals possesses all the necessary experience to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig  is available 24 hours a day to restore your Converse property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration 
  • Commercial Mold Remediation 
  • Commercial Storm Damage Cleanup 

Commercial Building Cleaning Services

SERVPRO of Universal City/ St. Hedwig  offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Universal City/ St. Hedwig. Learn more about our commercial cleaning services:

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021 (Permalink)

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021

What you want is access to a quality restoration company when recovering from storm damage in your San Antonio, Tx area business. We have strategically located restoration teams with several years of experience helping businesses just like yours recover from storm damage throughout the area and all of the resources needed to assist you and your neighbors when an emergency situation strikes.

SERVPRO of Universal City/ St. Hedwig  has a special DRT division  (Disaster Ready Team), who expertly trained teams composed of quality water, fire, mold, storm, and major event technicians, designed to assist you with cutting costs and saving time associated with the restoration of your business after a disaster. All of these teams are led by an operations manager that assists with seamless communication and timely mitigation involving the recovery of your business. Services that SERVPRO of Universal City/St. Hedwig  provides to every business owner involves the mitigation of the wind, rain, and flood damage that causes substantial damage in a matter of minutes, requiring an immediate response and quick, efficient implementation to prevent excessive loss of revenue and productivity. It does not matter how small or large your property is; SERVPRO of Universal City/St. Hedwig has the services, equipment, and personnel available to address the emergency affecting your business. We provide you with access to expertly trained storm and water damage restoration specialists, as well as cleaning and building preparation services to manage your restoration project from start to finish. Any storm can cause severe damage to your property when you are ill-prepared. Give us a call to help fortify your property against the wind, flood, storm, and tornado damage that this type of phenomenon generates. We can help protect your business and get things under control when everything is said and done. Contact SERVPRO of Universal City/ St. Hedwig (210) 610-6800 for the professional restoration and cleaning services your company requires.

How Extreme Cold Can Affect Your Business

1/25/2021 (Permalink)

How Extreme Cold Can Affect Your Business

1/25/2021 

This year we've seen colder than normal temps in our area and while we might enjoy a break from the heat, you always want to be prepared for those days of extreme cold temperatures. Did you know that your place of business can become damaged due to winter weather and extreme cold, your personal health & the health of your customers are also at risk. Based on a report done by the EPA (Environmental Protection Agency), they estimated that in recent years, U.S. death rates in winter months have been 8 to 12 percent higher than in non-winter months. Much of this increase relates to seasonal changes in behavior and the human body, as well as increased exposure to respiratory diseases. Cold temperatures can also worsen pre-existing medical conditions such as cardiovascular and respiratory diseases. For example, death rates from heart attacks increase as temperatures drop, likely due to the way cold affects blood circulation, blood vessels, and other factors With information like this, you must be aware of what could happen in your business should water damage or fire damage cut off your heat source. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused by long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. We understand that a loss of heat from an emergency can affect your business. If you experience an emergency, know our team is ready to help you get your business back up and running.

SERVPRO of Universal City/ St. Hedwig (210) 610-6800

Frozen Pipes in Your Commercial Business

1/25/2021 (Permalink)

Frozen Pipes in Your Commercial Business

1/25/2021 

Frozen pipes in your business can be a big mess. When pipes freeze, they expand and may burst, leading to major water repairs. While our team will always be there to help mitigate these emergencies when they occur, we want to do what we can to provide information to you that can potentially help keep your business out of these situations.

Tips to prevent frozen pipes:

  • Water conservationists’ frown on allowing faucets to drip, but letting even a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.
  • Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
  • Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
  • Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

Dealing with frozen pipes:

  • Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.
  • Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

 Make sure you and your employees know where the shut off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building, call SERVPRO of Universal City/St. Hedwig as soon as possible.

Call directly at (210) 610-6800 

Top Causes of Commercial Fires

1/25/2021 (Permalink)

Top Causes of Commercial Fires

1/26/2021

Fire damage to your commercial business can be catastrophic. It does not matter what your business does, it can mean downtime, loss of goods, costly equipment loss, loss of property, or worse. A fire can quickly move through a building and even put your team at risk. If you are not prepared it can be a situation that escalates faster than you are ready to handle. Good planning can help ensure that a fire does not happen or if it does, how it can be handled quickly and effectively. Below the United States Fire Administration has listed the top five leading causes of a commercial fire. 

Top causes of fires in commercial buildings

According to data from the United States Fire Administration, between 2006 and 2015, the top causes of fires in commercial buildings were: 

Cooking

Cooking is a huge danger, and it was a culprit behind 30,900 fires within the past decade. This is why it is so important to install fire alarms and a sprinkler system in your kitchen to prevent against the worst! 

Unintentional and Careless Behavior

This is a broad category. Unintentional and careless behavior, better known as accidents, caused more than 10,900 fires. While it’s hard to stop people from being careless, business owners and property managers can’t afford to be. 

Arson

Intentionally set fires represented 9,800 of the total fires in these properties. 

Electrical malfunction

Problems with the electricity or wiring in a building caused around 7,000 fires in the past decade. 

Heating problems

Problematic HVAC systems are the culprit behind about 6,000 commercial fires nationwide. 

Trust that SERVPRO of Universal City/St. Hedwig  keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Heavy Rainfall Brings Water Damage

1/25/2021 (Permalink)

Heavy Rainfall Brings Water Damage

1/26/2021

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/St. Hedwig!

Protecting Your Business from a Storm

1/25/2021 (Permalink)

Protecting Your Business from a Storm

1/26/2021

Have you taken steps to protect your business and employees?

When we experience a thunderstorm in San Antonio, TX  they can potentially cause extensive damage to your business. Power outages downed tree limbs, and flooding from rainstorms are all possibilities. SERVPRO of Universal City/St. Hedwig has a few preventative steps you can take to ensure you are able to protect your business when these storms happen.

  1. Keep Your Lightning Rod Maintained:

lightning rod is a metal rod mounted on a structure and intended to protect the structure from a lightning strike. If lightning hits the structure, it will preferentially strike the rod and be conducted to ground through a wire, instead of passing through the structure, where it could start a fire or cause electrocution. If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year.  2. Maintain All Trees on the Property:  High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. Make sure you are maintaining your landscaping so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm 3. Have a Flood Plan in Place: Having a flood plan in place can possibly prevent flooding in your business, especially in the case of mitigation services. Contacting SERVPRO of Universal City/St. Hedwig before the wet season can be a wise choice because if your building should experience flooding, our team can have help on hand right away.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Can a Local Restoration Company Meet the Water Damage Needs of a Large Business?

6/1/2020 (Permalink)

SERVPRO Has the Scalable Workforce and Extensive Equipment Inventory to Respond to Any Size Disaster

When large commercial buildings spread out over one or more business campuses confront a substantial water loss, their owners reach out for professional help. A supply line break or waste backup flooding acres is not a routine cleaning job. Who can handle a massive undertaking on a local level?

Who Can You Rely Upon for Comprehensive Water Removal, Cleaning, and Drying?

Universal City commercial water cleanup has a tight time frame, with little room for false starts. Lining up multiple contractors for a nearly endless variety of challenges is not the answer. Finding a reliable mitigation and remediation company that can handle all aspects of water removal and structural drying is preferable.

How Are Our Services Uniquely Matched to Large Commercial Water Losses?

SERVPRO covers the three main elements of an effective response:

Why Is a Local Presence Essential?

We know our city and region is only as vital as the businesses in the area. Our team members commit to and live in the community, so when asked, we are "all hands on deck" today, and when needed in the future. Our stability as a restoration partner is crucial to the successful resolution of your current crises and helps minimize future challenges.

How Does a Trained and Motivated Workforce Make a Difference?

We deliver a fully-trained and equipped crew to your site fast. The speed of response is key in reaching the desired outcome. Restoration is our mindset. We arrive promptly and avoid secondary damage.

What Is Our Capability to Get the Quantity and Quality of Equipment on the Scene?

We invest in a vast inventory of commercial-grade equipment to support our crews and your interests. Tasks do not wait, because we have the resources needed right here.

Common Sources of Water Damage in a Commercial Building

6/1/2020 (Permalink)

Owning and running a building in the Universal City area means that you have a lot on your plate. You probably want to avoid reacting to problems, but instead nip them in the bud.

When It Comes to Water Damage, How Do You Do That?

Drainage

Bathrooms and kitchens in a place of business get a lot of traffic. This means that your drains and toilets are doing a lot of work, so you should do what you can to keep them flowing and avoid flooding. Have maintenance check on them regularly and consider conducting a camera-scope inspection every so often. Some tips to avoid a clogged toilet:

  • Buy thin toilet paper.
  • Post signage about what can go in the toilet.
  • Provide plenty of labelled waste receptacles.

Pipes

First, you should look into what type of pipes you have. If they are older, they might be polybutylene, copper or galvanized iron. These materials are prone to damage and don't usually last long. Please consider replacing if this is the case. Regardless of material, it is important to check them for corrosion or leaks as often as possible, because even the smallest drip can accumulate. Winters can also be hard on pipes, so be sure to keep your building warm enough to avoid freezing and broken pipes.

Fire Sprinklers

Sometimes your sprinklers can be triggered to go off without a fire- a warm light nearby or burnt food in the microwave can do the trick. This can cause water damage, especially if not taken care of right away. You should have a water damage restoration company picked out so you can move forward right away with water repair should something like this happen. Especially if the incident was above a carpet, this may eventually turn into a mold problem.
There's a lot to keep track of in a large building. If you know what to add to a regular maintenance routine and some simple preventative measures, your life could be made a lot simpler.

Call SERVPRO For Your Commercial Sewage Backup Disaster

3/9/2020 (Permalink)

Flood damage can occur in many forms for a San Antonio home or business. The worst occurrence might be a sewage backup and the safety hazards it brings.

Sewer backups in the San Antonio area can happen due to a blockage in a main drain or sewer line. If a toilet is being treated as a waste basket or a grease is poured down the drain, clogging occurs, inciting possible home and commercial sewer backups. Tree roots are another common cause as they grow into pipes and holes with available space. As with any potential water disaster, irregular maintenance to broken or cracked pipes and lines are all conditions contributing to sewer backup damage. 

Regardless of the source, a sewer backup in your San Antonio home or business means sewage cleanup. City and town sewages are shared and can encompass a multitude of biohazard contaminants. Immediate cleanup and decontamination is necessary to mitigate any long-term damage caused by a sewage emergency. Health concerns are evident, both airborne and water-borne. Sitting water also leads to damaged infrastructures, allowing the opportunity for mold to grow. After safely evacuating anyone inhabiting the property at that time, calling a restoration services company in the San Antonio area to survey the emergency flooding, is essential to keep your business running. Often property owners may make the costly error of attempting to fix the root issue themselves. This can be dangerous health wise and cause further destruction.

Disaster Restoration companies like SERVPRO of Universal City / St. Hedwig, are properly trained and equipped to remove, dispose, and clean any biohazard properties caused by a sewage backup. Clean up may include any removal, drying, dehumidifying or disinfecting of sheetrock, drywall, carpet, tile or furnishings. As harmful microorganisms are a major concern when dealing with biohazard material, safety suits and equipment are a mandated standard. 

SERVPRO of Universal City / St. Hedwig is a Large Loss Responder

2/4/2020 (Permalink)

Did you know SERVPRO of Universal City / St. Hedwig is a Large Loss Responder?  Our team of technicians are trained to respond quickly to any size disaster.   We respond 24 hours a day and 7 days a week.  Our priority is making sure you and your structure are able to get back to business as quickly as possible.   We provide the technology to organize and document the process along the way to ensure every detail is accounted.   Whether your structure is a small office building, high-rise building, apartment complex, restaurant, hotel, large retail center, multi-level residential, industrial, government or anything in between, our team is ready to respond.   We provide the expertise to make it "Like it never even happened."  Call our local office in San Antonio at (210) 610-6800.

SERVPRO of Universal City / St. Hedwig Restores Messes of ALL Degrees

2/4/2020 (Permalink)

Whether it is an act of vandalism or a full on crime scene, SERVPRO Technicians are trained to cleanup and restore messes of all degrees: 

Bloodborne Pathogens

SERVPRO Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Technicians thoroughly clean, disinfect and deodorize the scene.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO Professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. Our professional team also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Professionals remove the sewage, contaminants and moisture, disinfecting and deodorizing as they clean.

You don’t want to sit in a house or business contaminated with anything listed above, so make sure you call SERVPRO of Universal City / St. Hedwig at (210) 610-6800!

Escape Plan for Your Business

2/4/2020 (Permalink)

An emergency escape plan is not required for all businesses, however, OSHA recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing such a plan:

  1. Organize an Emergency Preparedness Procedures review with employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
  2. Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.
  3. Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

These tips are provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

Commercial Water Damage Presents Unique Challenges

2/4/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Universal City / St. Hedwig

SERVPRO of Universal City / St. Hedwig specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Is Your San Antonio Building Prepared for the New Year?

2/4/2020 (Permalink)

Each new year brings the opportunity for new beginnings! Make 2020 a year to remember and resolve to be READY! SERVPRO of Universal City / St. Hedwig wants to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may have in store.  

Did you know, up to 50 percent of businesses that suffer a disaster may never reopen? Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place. 

Your local SERVPRO Franchise Professionals can help you build an emergency preparedness plan for your property.  The best part is, this is an absolutely free service...No strings attached!  

Call SERVPRO of Universal City / St. Hedwig at (210) 610-6800 and ask to speak with the marketing representative, Noell Jordan. 

Let Noell help you make a resolution that will help protect you and your business so that you can be "Ready for whatever happens" in the new year!  

Are Mold Remediation and Mold Removal the Same Thing?

6/3/2019 (Permalink)

Mold cleanup is referred to as remediation rather than removal for a scientific reason: you can’t get rid of mold spores. The naturally occurring, microscopic entities are present everywhere indoors and outdoors. Once black mold or any other colony has grown in your establishment, mold remediation must immediately begin in order to limit the spread of the mold. While each situation is unique, here are six general steps a professional cleanup and restoration company will take to rid your San Antonio, Tx business of its fungal presence:

1. Inspection 

Mold remediation experts will assess the property for noticeable signs of mold. A variety of technology can be utilized to detect the subliminal signs of mold, often found behind interior walls or under carpeted floors.

2. Containment

The HVAC system and fans will be turned off to prevent the spread of mold spores through airways. The contaminated area will be closed with technology tactics and physical barriers to contain the mold within a restricted area. 

3. Filtration

Possible irritants contained in black mold can spread to the surrounding air. Using advanced filtration technology, workers will capture the microscopic spores to filter air during the cleanup process. 

4. Removal

Dependent on the amount of mold growth some building materials may have to be removed and disposed of. Porous materials such as carpet, drywall or wood can retain the moisture and spores that led to the original mold growth. For safety and prevention of returning mold, materials damaged by black mold must be removed. 

5. Cleaning
In-depth cleaning of restorable items includes specialized cleaning methods, disinfection and sanitizing and thorough drying. Any lingering odors can be removed with fogging equipment. 

6. Restoration

Full restoration minimizes the threat of mold returning through thoroughly cleaning and drying effected materials. However, significant mold damage could require replacement of drywall, subflooring or other porous building materials that could retain mold spores. 

For more information on Mold Remediation Call SERVPRO of Universal City / St. Hedwig at (210) 610-6800.

Contents Damaged by a Flood? Follow these Precautions!

6/3/2019 (Permalink)

If your building was recently flooded, it is understandable that you may want to act fast to start cleaning your contents. After all, the longer you wait to clean your items, the more money you lose. However, content cleaning a flooded company should not be taken lightly. Whether you’re dealing with a flood caused by a broken pipe or one caused by sewage backup, there are certain precautions you need to take: 

• Review basic hygiene procedures. 
• Invest in personal protective gear. 
• Train your employees on disease prevention. 
• Know when to call in the professionals. 

Basic Hygiene Procedures

If you and your employees attempt to clean up the mess on your own, it’s crucial that you take precautions to protect your health. Some things you can do to clean up your flooded company include the following: 

• Wash your hands thoroughly with soap and warm water immediately after coming into contact with human waste or sewage. 
• Do not touch your face, eyes, mouth or open sores while handling contaminated water. 
• Remove soiled work clothes as soon as you’re done cleaning and before you do anything else or go anywhere else. 
• Do not chew gum or smoke tobacco while handling sewage or human waste. 
• Invest in dry cleaning to thoroughly clean contaminated clothes. 

Protective Personal Gear You Need

Knowing how and when to clean your hands and clothing is not enough. You also need to know how to handle contaminated water or, more importantly, what gear you need to safely do so. Equipment you will need includes these items:

• Rubber boots and gloves
• Liquid repellent coveralls
• Goggles
• Protective face mask 

Conduct the Proper Training

Though you should always rely on a professional San Antonio, TX, water remediation team for content cleanup, it doesn’t hurt to train your workers in safe techniques and basic hygiene practices. A portion of training should focus heavily on when to seek medical attention and recognizing signs of waste-borne illnesses. 

If you’re dealing with a flooded company, the best thing you can do for you and your employees’ safety is hire a San Antonio, TX, remediation team. The professionals are properly trained and have adequate protection.

Commercial Buildings? Not A Problem!

3/7/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we love to give comfort to businesses whenever an unfortunate event has taken place. Reason being is because we know that when it comes to businesses and commercial buildings, there are so many factors that have to be considered, with a few being employees, the upkeep, and overall safety checks that have to be assessed from time to time. Here at SERVPRO of Universal City / St. Hedwig, we can provide any service for you on your commercial building without hesitation. Our equipment is up to date, and we have enough equipment in stock to meet the needs of the situation at hand. We make sure to do our job to your satisfaction, and make it, "Like it never even happened."

Commercial Cleaning Services

2/26/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we are primarily a fire and water restoration company. What many people do not realize is that we also offer a number of general cleaning services.

Services include air duct and HVAC cleaning. Others include carpet, upholstery, as well as drapes and blinds. Along with that are ceilings, walls, and hard floors. We also offer deodorization.

One thing that we also do that many people are not aware of is bio-hazard, crime scene, and vandalism cleaning. These services are rarely used, but is valuable in situations in which these services apply.

Here at SERVPRO of Universal City / St. Hedwig, we want you to be fully aware of all of our services so that you can have an understanding of them whenever you need them.

Why Should You Choose SERVPRO?

2/5/2019 (Permalink)

Need help with choosing the right company for your needs?

SERVPRO of Universal City / St. Hedwig is the place to go! You will appreciate the rapid 24-hour response, along with knowledge of any situation at hand.

You’ll be notified of what’s happening every step of the way. Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of Universal City / St. Hedwig also collects and stores project information. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone. We also understand that small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption.

Emergency Ready Profile Advantages

2/5/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig has great advantages regarding our Emergency Ready Profile:

-A no cost assessment of your facility. This assessment is done without charge. We only want you to be prepared for anything that comes your way.

-A concise Profile Document that contains only the critical information needed in the event of an emergency.

-Not time consuming.

-Establishes SERVPRO® of Universal City / St. Hedwig restoration provider. You will have a provider that is recognized as an industry leader and close by.

-Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.

-Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Information For Property Managers

2/1/2019 (Permalink)

At SERVPRO of Universal City / St. Hedwig, it is a priority to return damaged property to their preloss condition.

We know that a disaster that happens at one of your client’s facilities needs to be handled by professionals who completely understand the importance of your tenants’ safety. We manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants.

With our experience with property management companies, we have the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi- Tenant Facilities 
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

At SERVPRO of Universal City / St. Hedwig, we love to provide services that suit your needs.

The Top 5 Commercial Water Damage Prevention Tips

6/26/2018 (Permalink)

Commercial building owners and tenants should try to prevent damage from any water source. This type of damage may disrupt the functionality and undermine the safety of a property in San Antonio, TX. Whether you are a commercial building owner or tenant, here are five water damage prevention tips to follow.

1. Protect the building envelope. The envelope or exterior of a building include the windows, walls, and roof. Make sure that water does not penetrate through any of these parts of the structure.

2. Approach landscaping and location from a strategic perspective. The situation of a building can be an essential factor to keep in mind when selecting or designing a commercial property. Water tends to flow downhill and should drain away from the foundation of the building.

3. Maintain HVAC systems. If the HVAC system in a commercial property is dated, it may not be as efficient or capable of meeting the demands of recent buildings. Condensate drains and drain pains should lead away from the structure and occupants should try to prevent clogs and water damage. Roof drains should drain away from the structure. Ductwork should not have any indications of condensation, excess moisture, or rust.

4. Regularly inspect rooftop drainage. If a roof cannot drain completely, pooling water may work its way under roofing materials, causing damage and undermining the integrity of the roof. Ensure that downspouts and drains are clear and that there is no standing water on the roof.

5. Have plumbing components inspected on a regular basis. It is important to check major connections, particularly water main supply lines. Look for any signs of leaks or broken pipes.

These tips limit the likelihood of water damage in a commercial property in San Antonio, Tx. If damage does occur, keep contact information for a plumber and commercial restoration company, like SERVPRO of Universal City / St. Hedwig, that provides water cleanup services on hand.

Visit http://www.SERVPROuniversalcitysthedwig.com/ for more information on commercial water damage.

3 Reasons To Hire Certified Water Damage Experts

6/26/2018 (Permalink)

Give SERVPRO of Universal City / St. Hedwig a call if you experience a water damage in your home or commercial property. (210) 610-6800

Certified companies that specialize in water cleanup are likely to hold an Institute of Inspection Cleaning and Restoration Certification, a Commercial Structure Drying credential, or a Mold Remediation certification. The standards for these credentials are set by experts in human health and structural restoration. Here are three reasons why you should hire a certified water damage expert if you experience a broken pipe, leaky roof, or sewer flooding.

Insurance companies are more likely to cover the costs of certified commercial restoration. Insurance companies typically trust certified professionals to perform water cleanup and damage repair work more quickly and with greater success than services without up-to-date cleaning and restoration certifications.

Certified companies are also more likely to guarantee their work.

Certified experts can work efficiently after water damage. Every second counts when you are dealing with water damage. Regardless of the source of the leak, it is important to remove standing water and to clean, dry, and dehumidify the parts of a commercial property affected by a leak as quickly as possible. Significant damage can occur and mold may begin to develop in 24 to 48 hours if experts do not complete drying and cleaning procedures.

Less secondary damage occurs when certified experts follow best restoration practices. Just as mold is less likely to develop if the affected area is quickly dried and cleaned, the extent of water damage to building materials or content may be less severe if experts arrive on the scene in a timely manner.

If your commercial property in San Antonio, TX has experienced water damage, you should call a certified water damage restoration service to schedule water cleanup as soon as possible. Check the website of the service you are thinking about hiring or contact the company by phone to find out which cleaning and restoration certifications it holds.

Visit http://www.SERVPROuniversalcitysthedwig.com/ for more information on water damage and to look at all of our company certifications.

Commercial Cleaning Services

2/26/2018 (Permalink)

Call us today for all your commercial cleaning needs! (210) 610-6800

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO of Universal City / St. Hedwig. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Universal City / St. Hedwig professionals to make your workspace look its very best. SERVPRO of Universal City / St. Hedwig will get the job done right and get it done quickly, because the SERVPRO® Advantage includes these benefits:

  • Award-Winning Training
  • Nearly 50 Years of Experience
  • Exclusive Cleaning ProductsSERVPRO of Universal City / St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:
  • Specialty Cleaning Services
  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, Walls
  • Drapes and Blinds
  • Odor Removal 
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Attention Property Managers!

2/26/2018 (Permalink)

Call us today for all your commercial cleanup and restoration needs! (210) 610-6800

At SERVPRO of Universal City / St. Hedwig our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO of Universal City / St. Hedwig we are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi- Tenant Facilities 
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities
  • The #1 choice in Commercial Cleanup and Restoration!

Reasons to Choose SERVPRO of Universal City / St. Hedwig for Your Commercial Property

2/26/2018 (Permalink)

Reason 1: 24-Hour Emergency Response

Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of SERVPRO of Universal City / St. Hedwig will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.

Reason 2: Communication

You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of Universal City / St. Hedwig is dedicated to effectively communicating with property owners and managers. You will be aware of job status and the progress toward project completion. Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of Universal City / St. Hedwig, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure e-mail link 24-hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

Reason 3: Reduce Recovery Time

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption. SERVPRO of Universal City / St. Hedwig understands the urgency in responding to your facility following a disaster. By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of Universal City / St. Hedwig will help you reopen the doors as soon as possible.

The SERVPRO® Emergency READY Profile Advantage

2/26/2018 (Permalink)

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO® of Universal City / St. Hedwig restoration provider.

– You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”