Recent General Posts

SERVPRO Is Ready To Work!

4/1/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we make sure to always take care of your needs. Our trained professionals are able to talk you through every step throughout our restoration process. It does not matter what situation you are in, whether it be a fire damage, water damage, general cleaning, or reconstruction, we ca handle it!

At SERVPRO of Universal City / St. Hedwig, we are the most trusted franchises in the city of San Antonio, and have experience in every service that we offer. It is important that you know that we do not only offer our flagship services such as fire and water damage cleanup. We also offer biohazard and crime scene cleanup. That's right! After our great first responders wrap up their things, we are next in line to restore your home!

If you ever find yourself in any unfortunate situation, do not hesitate to call us at any time. We are available 24 hours, and are ready to work when you call!

SERVPRO- We Are Here To Help!

3/7/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig, as you know, is a fire and water restoration company who also specializes in reconstruction as well cleanup in residential and commercial businesses. Here at SERVPRO of Universal City / St. Hedwig, we pride ourselves in making sure that whatever situation you are in, that it is taken care of immediately.

When it comes to us as a company, you do not have to worry about calling four or five different companies to take on multiple tasks for you. When you call us, that is the only call that you will have to make. Our production crew is well-trained, and is able to take on any challenge that is put in front of them. Next time, if you encounter a situation, do not hesitate to call us!

The SERVPRO of Universal City / St. Hedwig Experience

1/10/2019 (Permalink)

The SERVPRO of Universal City / St. Hedwig experience is something that is worth your while. Whenever you call SERVPRO of Universal City / St. Hedwig, this is what you can expect:

  • Fast response. Technicians in uniform will arrive on-site usually within four hours of notification.
  • Convenient Service. In Universal City / St. Hedwig, our services available in our territory.
  • Damage Containment. Timely response can mean the difference between restoring property and replacing it.
  • Nationally, SERVPRO has been a leading fire and water restoration provider for over 40 years.
  • SERVPRO of Universal City / St. Hedwig has large loss capabilities and can handle any fire or water damage, no matter how big.

Whenever you call, SERVPRO of Universal City / St. Hedwig will make sure that we get to you location on time, and provide great service!

SERVPRO's Emergency Ready Profile

11/26/2018 (Permalink)

Don't you like being prepared for anything? With no worries?

SERVPRO of Universal City / St. Hedwig offers a free diagnosis of what steps take should an unfortunate event take place. Also known as ERPs, this feature consists of general information about your company such as address and zip code.

We also dig deeper into things such as how big your building is, is it commercial or residential, and how many stories your building is. We find ERPs useful because it helps us determine what needs to be done in order for your home or company can get back functioning the way that it should.

Here at SERVPRO of Universal City / St. Hedwig, we want you to be prepared as you can with an ERP.

Understanding Content Coverage

1/31/2018 (Permalink)

The best way to determine if you have enough content coverage is to conduct a home inventory.

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help.  Call our office and we will walk you through the process and make your damage “Like it never even happened.”