Recent Storm Damage Posts

Are you Prepared for Severe Weather in San Antonio?

6/3/2019 (Permalink)

Preparing For Severe Weather

Are you ready if San Antonio severe weather strikes your area tomorrow? Where you live will determine the type of storms you’re most likely to face. Follow these safety measures and general tips to help you prepare.

Preparing for a Tornado

While tornadoes can occur in any of the states, there's a reason the region from Texas to South Dakota is called Tornado Alley. San Antonio tornado season occurs during spring and summer.

Do the Following:

  • Follow the NOAA Weather Radio, commercial radio or TV newscasts. Obey the instructions given by local emergency officials.
  • Keep watch outside for signs of a tornado, like a dark sky, large hail, low-lying or fast-moving clouds, or roaring sounds.
  • Learn to recognize emergency alerts. The phrase "tornado watch" means a tornado is possible, while "tornado warning" means a funnel cloud has been spotted.
  • If a tornado warning is issued, immediately take shelter in the basement or storm cellar. If your home doesn’t have an underground room, hunker in an interior bathroom.

Preparing for a Thunderstorm

San Antonio thunderstorms are dangerous because they always produce lightning and can produce hail, strong winds, flash floods, tornadoes and wildfires. Thunderstorms can occur anywhere in the US and are most common during the summer.

Do the Following:

  • Prepare your home by shuttering windows and doors, and unplugging sensitive electronics.
  • Prepare your property by removing damaged tree branches that could fall during a storm, and bringing outdoor objects inside.
  • Watch the sky and tune in to your NOAA Weather Radio for information.
  • Learn to recognize emergency alerts. A "severe thunderstorm watch" means stormy conditions are likely to occur. A "severe thunderstorm warning" means they exist somewhere in the area.
  • If a severe thunderstorm warning is issued, danger is imminent. Seek shelter immediately. Stay in a hard-topped vehicle if there are no buildings.

If you have an emergency, remember that SERVPRO of Universal City / St. Hedwig is available 24/7/365! Our main phone number is (210) 610-6800.

Disaster Information

2/22/2019 (Permalink)

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. 

Storm waters are often considered to be at least a category 2 water when caused by a hurricane. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.

Here at SERVPRO of Universal City / St. Hedwig, we prioritize storms because we know how dangerous it is. We also know how much damage can be caused as well how many people are affected from it. From hurricanes to heavy rain, we want you to know that we are always here to help!

Important Storm Information

2/12/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig wants you to be prepared for when a storm takes place. Be aware that we will contact you 1 hour after notice of loss to arrange for service. We will be on-site to begin mitigation services within 4 hours of notification. We will also provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Below, we have guidelines for you that we think is highly important:

Before the Storm

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Secure outdoor objects that could blow away or cause damage.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.  

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.

After the Storm

  • Stay away from downed power lines and report them immediately. Watch your animals closely. Keep them under your direct control.
  • If you have storm damage to your home or property, call SERVPRO of Universal City / St. Hedwig. Timely mitigation is key to minimize secondary damages caused by severe storms.

Don't Worry About Storm Damage, We Can Take Care Of It!

2/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig looks to provide the highest quality whenever storms of any kind occur. As it is known that our main services are fire and water restoration, we know how important it is to have services ready for storm. SERVPRO of Universal City / St. Hedwig takes extra special care in salvaging and restoring any property that may have been affected.

Severe weather can occur, so we make sure to stay prepared. SERVPRO of Universal City / St. Hedwig is, of course, a phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at (210) 610-6800 or check out our other storm blogs! Our crews will make it "Like it never even happened."

Floods? Piece of Cake!

2/11/2019 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. The following are a few more little-known floods facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the deadliest natural disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.

If a flood does strike your home or business, give SERVPRO of Universal City / St. Hedwig a call. SERVPRO of Universal City / St. Hedwig is prepared to handle any size disaster.

You and Your Insurance Company

2/8/2019 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed.

You can prepare for these situations by knowing what to expect and create a plan in case of emergency.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance.

After your initial call to your insurance company, contact SERVPRO of Universal City / St. Hedwig at (210) 610-6800.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider.

Our SERVPRO team members are the premier flood and water damage restoration experts in Universal City / St. Hedwig and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters.

How To Maintain Your Commercial Building After A Storm

6/26/2018 (Permalink)

Roof damage from storms can impact your business no matter how secure you think your building is. Knowing how to maintain your roof can go a long way to helping you get back on your feet after any storm. A problem with the roof of your business can slow operations down or halt them entirely. In order to prevent or minimize the likelihood of this happening, first understand what causes this damage and then how to prevent it in San Antonio, Tx. What Causes Damage to Your Roof Impact from storms, such as heavy rain or strong wind, can damage the structure of your building, particularly the roof, and could lead to worse problems later on. That could leave your building and your business at risk of being shut down during the rebuilding process. Damage caused by storms includes the following: • Wood rot from water and exposure to the elements • Missing materials such as tiles or shingles • Water damage that can lead to mold How To Prevent Damage There are simple steps you can take to maintain your roof and prevent roof damage, and they are important to do on a regular basis. The three main parts to an action plan include the following: • Have a roof inspection twice a year. • Address any concerns immediately. • Keep risks to a minimum. Cracks and fissures should be checked for during an inspection. If these or any other problems are found, address them promptly to avoid further damage. A roof rebuild is a costly and time-consuming project that can be prevented by regular inspections and maintenance. Wind damage can result from tree branches that may break and fall on the building. Keep trees trimmed to prevent them from damaging the building during a storm. What To Do: If your commercial business suffers from roof damage, be sure to call a roof specialist in San Antonio, Tx. You could try to repair it yourself, but an expert is better equipped to handle the repairs.

Visit http://www.SERVPROuniversalcitysthedwig.comfor more information on storm damage. 

Harvey Disaster

4/23/2018 (Permalink)

Drywall removal due to Hurricane Harvey

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. Storm waters are often considered to be at least a category 2 water when caused by a hurricane (water travels through unclean areas within cities, neighborhoods, etc). In the picture below, SERVPRO of Universal City technicians removed affected drywall and manipulated our equipment to promote drying within this home. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.  This customer was very satisfied with the job that was done in this home and thankful that we were able to respond during a catastrophic event. 

Tips For Working With Your Insurance Company

2/26/2018 (Permalink)

Call us today! (210) 610-6800

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of Universal City / St. Hedwig has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Universal City / St. Hedwig SERVPRO at (210) 610-6800. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. We can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in Universal City / St. Hedwig and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call (210) 610-6800 anytime to reach your area flood damage experts, SERVPRO of Universal City / St. Hedwig. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Storm Damage- Like it never even happened.

2/26/2018 (Permalink)

Call us today for all your storm damage needs! (210) 610-6800

When mother nature is at her absolute worst, SERVPRO of Universal City / St. Hedwig is at its best! Immediate response, expert assessment and specialized equipment are paramount in the aftermath of a severe storm or wind damage. As with any of our core services, SERVPRO of Universal City / St. Hedwig takes extra special care in salvaging and restoring  any property that may have been affected.

Severe weather never sleeps and neither do we! SERVPRO of Universal City / St. Hedwig is always a mere phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at (210) 610-6800 or check out our other storm blogs! Our crews will make it "Like it never even happened."

Do you have storm damage? Call us today at (210) 610-6800.

When the flood waters rise, so do we!

2/26/2018 (Permalink)

Flood Watch

Flooding is possible. Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch

Flash flooding is possible. Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warning

Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warning

A flash flood is occurring; seek higher ground on foot immediately.

Floods Strike Everywhere!

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities.1 According to the NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding.1 On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snow melt and rainstorms.

If a flood does strike your home or business, give SERVPRO of Universal City / St. Hedwig a call. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Universal City / St. Hedwig is prepared to handle any size disaster and help make it “Like it never even happened.”

When the severe storm rolls out... we roll in!

2/26/2018 (Permalink)

SERVPRO of Universal City / St. Hedwig is ready to help!

Watch vs. Warning

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued by the SPC (Storm Prediction Center).

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.

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Watch vs. Warning and Storm Basics are provided by NOAA (National Oceanic and Atmospheric Administration). For more information visit their website: www.noaa.gov

Storm Basics

A thunderstorm is a rain shower which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (One inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado   
  • Tornadoes are arguably nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.
  • Tornado Facts
  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.  
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.  
  • Before the Storm
  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities. n Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.  
  • During the Storm
  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  •  Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Avoid contact with anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.  
  • After the Storm
  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately. Watch your animals closely. Keep them under your direct control.
  • If you have storm damage to your home or property, call SERVPRO of Universal City / St. Hedwig. Timely mitigation is key to minimize secondary damages caused by severe storms.    
  • Utilizing our 1-4-8 Service Response Guidelines*, SERVPRO of Universal City / St. Hedwig strives to:
  • Unexpected emergencies like severe weather call for immediate action. SERVPRO of Universal City / St. Hedwig knows immediate reaction to the disaster is important to helping you get your life back to normal.
  • SERVPRO of Universal City / St. Hedwig Services
  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.   
  • *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
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  • SERVPRO of Universal City / St. Hedwig can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.