Recent Storm Damage Posts

Weather Related Storm Damage

6/2/2021 (Permalink)

SERVPRO of Universal City/St. Hedwig vehicles Call SERVPRO at (210) 610-6800. We're always here to help!

Weather Related Storm Damage

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Universal City/St. Hedwig. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property.

Call us at 210-610-6800 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Universal City/St. Hedwig!

Faster to any size disaster. (210) 610-6800

Water Damage Emergency Tips

5/24/2021 (Permalink)

Water Damage Emergency Tips

 Water Damage Tips from SERVPRO of Universal City/St. Hedwig

We know how stressful a water damage event can be in your San Antonio home or business.  We want you to know that as a locally owned and operated company, we know all about San Antonio water damages.  We are here to help day or night at (210) 610-6800. While you wait for our arrival, there are a few things you can do as outlined in the tips below.  However, your focus should always be on safety first, so if it doesn't seem safe, just know that we will arrive quickly to help clean up your water emergency.  You can trust that you're in good hands with SERVPRO of Universal City/St. Hedwig.

Have A Water Damage Emergency? Call (210) 610-6800

What to Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

5/4/2021 (Permalink)

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Universal City/St. Hedwig is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 610-6800!

Flooding and Water Damage Restoration Universal City/ St. Hedwig

4/29/2021 (Permalink)

Flooding and Water Damage Restoration Universal City/ St. Hedwig

Professional Water Damage Services

When your property in Universal City/ St. Hedwig experiences damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property correctly. Our water removal and cleanup process also provide validation and documentation that your property is dry. Many Universal City/ St. Hedwig restoration companies offer 24-hour water cleanup and damage repairs. We are locally owned and backed by the trusted SERVPRO brand.

Trusted Water Removal and Property Repair for Universal City/ St. Hedwig  

We deal with water damage as quickly as possible. Waiting can cause extra damage to the property. With state-of-the-art equipment and an experienced crew, we can start cleaning and removing water right away. We work with your insurance company and keep you updated about the costs of water damage repairs to your property. We have been servicing the Universal City/ St. Hedwig region since 2017. Converse is our hometown, and we value everyone that resides here. As a family-owned business, we understand our community's needs and look forward to helping you with all of your dry out needs. Available day or night, we are here to help.

See our main water damage restoration page for complete services.

SERVPRO of Universal City/St. Hedwig

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (210) 610-6800

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. San Antonio residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Universal City residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of universal City/St. Hedwig is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Universal City/ St. Hedwig community and want to do our part in making our community the best it can be.

We are proud to serve our local communities.

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

  1. Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

  1. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

  1. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

  1. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

  1. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

  1. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Universal City/St. Hedwig understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (210) 610-6800. We are ready to make this situation “Like it never even happened.”

Storm Damage Cleanup and Restoration

2/26/2021 (Permalink)

Storm Damage Cleanup and Restoration

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Storm and Flooding Restoration in Converse, Tx 

A major storm event can create massive destruction to not only your home or business but also in our community. They create destruction and leave behind devastation in all forms.  Wind damage, water damage, fire damage, you name it a storm can cause it. Cleaning up after storm damage requires a certain level of restoration experts to get the job done right. SERVPRO of Universal City/ St. Hedwig has specialized training in storm damage restoration for both residential and commercial structures and contents. When a storm hits your San Antonio  home or business, you need the company with storm damage experience and expertise. SERVPRO of Universal City/ St. Hedwig can respond immediately and we will work hard for you.

Have Storm or Flood Damage?

Call Us Today (210)610-6800

Circumstances for a Flood Cut.

1/14/2021 (Permalink)

Circumstances for a Flood Cut

1/14/2021

When flooding affects your home our technicians may perform a technique called a "flood cut".

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

  1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

  1. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

  1. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Power Outages

1/14/2021 (Permalink)

Power Outages

1/14/2021

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Cause food spoilage and water contamination.
  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.
  • Only use generators outdoors and away from windows.
  • Do not use a gas stove to heat your home.
  • Disconnect appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • If safe, go to an alternate location for heat or cooling.
  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

What To Do When Making a Flood Insurance Claim

6/1/2020 (Permalink)

What To Do When Making a Flood Insurance Claim

Most homeowner’s insurance does not offer flood coverage. However, if you have a separate flood policy for your Universal City, TX home, then you will want to file an insurance claim if your home has been damaged. The process can sometimes be frustrating or confusing, so use the following tips to get through it more smoothly.

1. Call Your Insurance Agent

The first step in filing a flood claim is calling your insurance agent. In some cases, the company can deny your claim if you have waited too long to contact them. Getting the process started right away will prevent this.

2. Take Pictures

After you have contacted your agent to begin the process, you should take photos of any areas of the house that have been flooded. Be sure to photograph any affected items as well. This will help the insurance company determine the extent of the damage. Keeping a list can be helpful as well.

3. Set Aside Affected Belongings

Once you have taken pictures and documented the damage, you don’t need to wait for the insurance adjuster to arrive to begin moving your items. If you allow them to sit in the water, the damage will only worsen, so you should relocate them to a dry area quickly.

4. Prevent Additional Damage

If the insurance company does not believe that you have taken the necessary steps to prevent further damage, this can affect your flood claim. It is a good idea to call a water damage restoration company to do repairs, but you can start on remediation before they arrive. Along with moving affected items, you can board up areas and place tarps to prevent the water from spreading.
Making a flood claim may not always be the simplest process, but there are things you can do to make it easier on yourself. Following this advice will help move it along more quickly and ensure you get the most that you can from your policy.

Storm Damage In San Antonio, TX

2/4/2020 (Permalink)

Here at SERVPRO® of Universal City / St. Hedwig, we understand how badly some storms can affect our customers. Not only do they do damage to the homes and businesses to so many individuals, but they also can cause a tremendous amount of stress. We are here to alleviate that stress and restore your home back to the way it once was prior to the damage. This job classifies as storm damage as you can see the amount of debris on the floor when looking at the picture. Our crew went in with the proper tools to get rid of all the garbage and debris and make this home look like a home again. Our customer was very happy with the level of professionalism we provided. It’s easy to get worked up when something like this happens to you but don’t worry SERVPRO® of Universal City / St. Hedwig is #heretohelp.

Summer Storm Cleanup

2/4/2020 (Permalink)

Summer Storm Cleanup

Massive amounts of rain can bring in water damage resulting in a big mess. But SERVPRO® of Universal City / St. Hedwig provides professional help with advanced equipment to assist in the restoration process.

Water damage is unpredictable but when an emergency occurs, whether it’s in a small office building or a big box store, SERVPRO® of Universal City / St. Hedwig  responds as soon as possible to mitigate damage. SERVPRO® has a team of water damage restoration technicians, applied structural drying technicians, odor control technicians, as well as an upholstery and fabric cleaning technicians.

As a locally owned and operated business, SERVPRO® of Universal City / St. Hedwig can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. SERVPRO® of Universal City / St. Hedwig is part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Any disaster, anytime of the day, SERVPRO® of Universal City / St. Hedwig is here for you. We make sure to take care of your personal belongings and provide the best and quickest service there is. Don’t let a little water damage stop you from having fun this summer!

For questions about water damage, please call (210) 610-6800 and we’ll make it “Like it never even happened."

Storm Restoration

2/4/2020 (Permalink)

Hitting golf balls on the range? Enjoyable. Golf ball sized hail hitting your windows? A disaster. The weather around San Antonio is unpredictable and can sometimes have a devastating impact on your home. Although you can’t stop the weather, we can limit the amount of damage done by violent storms. Here are a few tips for preparing for a storm:

  • Trim the trees, wind could knock down any lose or dead branches
  • Secure the backyard, any furniture or objects left outside should be secured and ready to endure heavy winds
  • Clean the gutters, if gutters stay full they could become clogged and cause water to seep in under the roof
  • If flooding is a concern, move poisons or garden chemicals kept outside to above ground level and that important items inside are kept in a safe place
  • If there’s a large hail warning, consider boarding your windows and staying in the room with least amount of windows

If, even after all these precautions, mother nature still managed to cause a mishap let us take care of it for you. At SERVPRO® of Universal City / St. Hedwig we are open 24/7 and can assess and fix the damage in no time. "Like it never even happened."

Storm Damage Doesn’t Just Involve Rain Flooding

2/4/2020 (Permalink)

When you think of storm damage to a commercial building, you typically think of flooding. Yet a burst pipe during a winter storm can cause just as much destruction to your San Antonio, TX business.
A pipe typically bursts when it freezes in cold weather. The below pipes are the most susceptible to freezing:

  • Pipes in unheated areas such as cabinets and basements
  • Pipes that run against outside walls
  • Outdoor pipes exposed to extreme cold

Once the frozen pipe bursts, it can spray water onto the floors and your equipment. Even if you are able to turn off the water supply immediately, you will still be left with standing water that can cause mold growth or other problems. That is why you should take steps to prevent a burst pipe.

Protecting Your Pipes

The main way to protect your pipes from freezing and bursting is to keep them insulated. Try wrapping pipes with heat cable, tape or even newspaper.
During the cold weather months, you should let the water drip from the faucets throughout the day. You should also set the thermostat to at least 55° Fahrenheit at all times.

What To Do When You Have Frozen Pipes

If you notice that only a small amount of water is coming out of your faucet, you may have one or more frozen pipes. Thankfully, you may be able to correct the problem before you suffer a burst pipe.
First, you should keep the faucet in question running, as this will help to thaw the frozen section of the pipe. You can then use a hair dryer, space heater or electric heating pad to warm up the pipe. If a pipe does burst before you can thaw it, your local storm cleanup and restoration specialists can assess and repair the flood damage.
When making an emergency preparedness plan for your business, do not just think about rain flooding. In order to avoid major flood cleanup, you need to protect your pipes from cold temperatures.

5 Tips for Flood Safety

2/4/2020 (Permalink)

When you live in San Antonio, TX flood safety can be very important for yourself, your family and your home. Both before and after the storm. When the rain is gone, you may find that some clean up and repairs are necessary on your property. Here are a few safety tips you may want to follow during the restoration process.

1. Proceed Safely

Proceed as safely as possible when assessing any flood damage to your home. This means not entering any unsafe areas, and taking the appropriate safety steps before beginning work.

2. Turn Electricity Off

Always turn the electricity off to any flooded area before entering. Doing so can help you prevent any number of safety hazards.

3. Wear Protective Gear

Another important step for flood safety is the use of proper protective gear. This may include coveralls, masks, gloves, and boots or shoe covers. Any items worn in the flooded area should also be washed in hot water to help avoid contaminating the rest of the home.

4. Contact a Professional

When possible, it's best to contact a water damage restoration service to conduct repairs on your home. These experts will know what is best to be done to get your residence back in livable condition as quickly as possible.

5. Sanitize Everything

Sanitation is an important step the restoration process. This will help ensure that no bacteria remains on any object touched by the flood water, and that nothing is brought back into the home after restoration is complete.
When it comes to your home and family flood safety is important both before and after the storm. Following these tips may help. Remember to turn electricity off and wear protective gear in any area you are working. It may be best to contact a professional to handle the repairs. You may also want to be sure that everything is properly sanitized before returning it to your home.

Are you Prepared for Severe Weather in San Antonio?

6/3/2019 (Permalink)

Preparing For Severe Weather

Are you ready if San Antonio severe weather strikes your area tomorrow? Where you live will determine the type of storms you’re most likely to face. Follow these safety measures and general tips to help you prepare.

Preparing for a Tornado

While tornadoes can occur in any of the states, there's a reason the region from Texas to South Dakota is called Tornado Alley. San Antonio tornado season occurs during spring and summer.

Do the Following:

  • Follow the NOAA Weather Radio, commercial radio or TV newscasts. Obey the instructions given by local emergency officials.
  • Keep watch outside for signs of a tornado, like a dark sky, large hail, low-lying or fast-moving clouds, or roaring sounds.
  • Learn to recognize emergency alerts. The phrase "tornado watch" means a tornado is possible, while "tornado warning" means a funnel cloud has been spotted.
  • If a tornado warning is issued, immediately take shelter in the basement or storm cellar. If your home doesn’t have an underground room, hunker in an interior bathroom.

Preparing for a Thunderstorm

San Antonio thunderstorms are dangerous because they always produce lightning and can produce hail, strong winds, flash floods, tornadoes and wildfires. Thunderstorms can occur anywhere in the US and are most common during the summer.

Do the Following:

  • Prepare your home by shuttering windows and doors, and unplugging sensitive electronics.
  • Prepare your property by removing damaged tree branches that could fall during a storm, and bringing outdoor objects inside.
  • Watch the sky and tune in to your NOAA Weather Radio for information.
  • Learn to recognize emergency alerts. A "severe thunderstorm watch" means stormy conditions are likely to occur. A "severe thunderstorm warning" means they exist somewhere in the area.
  • If a severe thunderstorm warning is issued, danger is imminent. Seek shelter immediately. Stay in a hard-topped vehicle if there are no buildings.

If you have an emergency, remember that SERVPRO of Universal City / St. Hedwig is available 24/7/365! Our main phone number is (210) 610-6800.

Disaster Information

2/22/2019 (Permalink)

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. 

Storm waters are often considered to be at least a category 2 water when caused by a hurricane. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.

Here at SERVPRO of Universal City / St. Hedwig, we prioritize storms because we know how dangerous it is. We also know how much damage can be caused as well how many people are affected from it. From hurricanes to heavy rain, we want you to know that we are always here to help!

Important Storm Information

2/12/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig wants you to be prepared for when a storm takes place. Be aware that we will contact you 1 hour after notice of loss to arrange for service. We will be on-site to begin mitigation services within 4 hours of notification. We will also provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Below, we have guidelines for you that we think is highly important:

Before the Storm

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Secure outdoor objects that could blow away or cause damage.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.  

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.

After the Storm

  • Stay away from downed power lines and report them immediately. Watch your animals closely. Keep them under your direct control.
  • If you have storm damage to your home or property, call SERVPRO of Universal City / St. Hedwig. Timely mitigation is key to minimize secondary damages caused by severe storms.

Don't Worry About Storm Damage, We Can Take Care Of It!

2/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig looks to provide the highest quality whenever storms of any kind occur. As it is known that our main services are fire and water restoration, we know how important it is to have services ready for storm. SERVPRO of Universal City / St. Hedwig takes extra special care in salvaging and restoring any property that may have been affected.

Severe weather can occur, so we make sure to stay prepared. SERVPRO of Universal City / St. Hedwig is, of course, a phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at (210) 610-6800 or check out our other storm blogs! Our crews will make it "Like it never even happened."

Floods? Piece of Cake!

2/11/2019 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. The following are a few more little-known floods facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the deadliest natural disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.

If a flood does strike your home or business, give SERVPRO of Universal City / St. Hedwig a call. SERVPRO of Universal City / St. Hedwig is prepared to handle any size disaster.

You and Your Insurance Company

2/8/2019 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed.

You can prepare for these situations by knowing what to expect and create a plan in case of emergency.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance.

After your initial call to your insurance company, contact SERVPRO of Universal City / St. Hedwig at (210) 610-6800.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider.

Our SERVPRO team members are the premier flood and water damage restoration experts in Universal City / St. Hedwig and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters.

How To Maintain Your Commercial Building After A Storm

6/26/2018 (Permalink)

Roof damage from storms can impact your business no matter how secure you think your building is. Knowing how to maintain your roof can go a long way to helping you get back on your feet after any storm. A problem with the roof of your business can slow operations down or halt them entirely. In order to prevent or minimize the likelihood of this happening, first understand what causes this damage and then how to prevent it in San Antonio, Tx. What Causes Damage to Your Roof Impact from storms, such as heavy rain or strong wind, can damage the structure of your building, particularly the roof, and could lead to worse problems later on. That could leave your building and your business at risk of being shut down during the rebuilding process. Damage caused by storms includes the following: • Wood rot from water and exposure to the elements • Missing materials such as tiles or shingles • Water damage that can lead to mold How To Prevent Damage There are simple steps you can take to maintain your roof and prevent roof damage, and they are important to do on a regular basis. The three main parts to an action plan include the following: • Have a roof inspection twice a year. • Address any concerns immediately. • Keep risks to a minimum. Cracks and fissures should be checked for during an inspection. If these or any other problems are found, address them promptly to avoid further damage. A roof rebuild is a costly and time-consuming project that can be prevented by regular inspections and maintenance. Wind damage can result from tree branches that may break and fall on the building. Keep trees trimmed to prevent them from damaging the building during a storm. What To Do: If your commercial business suffers from roof damage, be sure to call a roof specialist in San Antonio, Tx. You could try to repair it yourself, but an expert is better equipped to handle the repairs.

Visit http://www.SERVPROuniversalcitysthedwig.comfor more information on storm damage. 

Harvey Disaster

4/23/2018 (Permalink)

Drywall removal due to Hurricane Harvey

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. Storm waters are often considered to be at least a category 2 water when caused by a hurricane (water travels through unclean areas within cities, neighborhoods, etc). In the picture below, SERVPRO of Universal City technicians removed affected drywall and manipulated our equipment to promote drying within this home. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.  This customer was very satisfied with the job that was done in this home and thankful that we were able to respond during a catastrophic event. 

Tips For Working With Your Insurance Company

2/26/2018 (Permalink)

Call us today! (210) 610-6800

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of Universal City / St. Hedwig has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Universal City / St. Hedwig SERVPRO at (210) 610-6800. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. We can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in Universal City / St. Hedwig and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call (210) 610-6800 anytime to reach your area flood damage experts, SERVPRO of Universal City / St. Hedwig. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Storm Damage- Like it never even happened.

2/26/2018 (Permalink)

Call us today for all your storm damage needs! (210) 610-6800

When mother nature is at her absolute worst, SERVPRO of Universal City / St. Hedwig is at its best! Immediate response, expert assessment and specialized equipment are paramount in the aftermath of a severe storm or wind damage. As with any of our core services, SERVPRO of Universal City / St. Hedwig takes extra special care in salvaging and restoring  any property that may have been affected.

Severe weather never sleeps and neither do we! SERVPRO of Universal City / St. Hedwig is always a mere phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at (210) 610-6800 or check out our other storm blogs! Our crews will make it "Like it never even happened."

Do you have storm damage? Call us today at (210) 610-6800.

When the flood waters rise, so do we!

2/26/2018 (Permalink)

Flood Watch

Flooding is possible. Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch

Flash flooding is possible. Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warning

Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warning

A flash flood is occurring; seek higher ground on foot immediately.

Floods Strike Everywhere!

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities.1 According to the NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding.1 On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snow melt and rainstorms.

If a flood does strike your home or business, give SERVPRO of Universal City / St. Hedwig a call. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Universal City / St. Hedwig is prepared to handle any size disaster and help make it “Like it never even happened.”

When the severe storm rolls out... we roll in!

2/26/2018 (Permalink)

SERVPRO of Universal City / St. Hedwig is ready to help!

Watch vs. Warning

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued by the SPC (Storm Prediction Center).

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.

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Watch vs. Warning and Storm Basics are provided by NOAA (National Oceanic and Atmospheric Administration). For more information visit their website: www.noaa.gov

Storm Basics

A thunderstorm is a rain shower which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (One inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado   
  • Tornadoes are arguably nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.
  • Tornado Facts
  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.  
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.  
  • Before the Storm
  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities. n Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.  
  • During the Storm
  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  •  Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Avoid contact with anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.  
  • After the Storm
  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately. Watch your animals closely. Keep them under your direct control.
  • If you have storm damage to your home or property, call SERVPRO of Universal City / St. Hedwig. Timely mitigation is key to minimize secondary damages caused by severe storms.    
  • Utilizing our 1-4-8 Service Response Guidelines*, SERVPRO of Universal City / St. Hedwig strives to:
  • Unexpected emergencies like severe weather call for immediate action. SERVPRO of Universal City / St. Hedwig knows immediate reaction to the disaster is important to helping you get your life back to normal.
  • SERVPRO of Universal City / St. Hedwig Services
  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.   
  • *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
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  • SERVPRO of Universal City / St. Hedwig can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.