What our Customers say...

Mold Remediation Testimonials

Robert Kuehler was able to answer all of my questions and the questions he did not know, he found the answers to.

Friendly knowledgeable employee.

Robert helped me figure out how to deal with my mold issue and I am very appreciative to him!

SERVPRO of Universal City / St. Hedwig was very knowledgeable and quick!

Mack Jordan was very professional and courteous. The staff was amazing and we highly recommend SERVPRO to anyone who needs service. Outstanding!

Today, I spoke with your outstanding representative, Noell.  She's knowledgeable and very helpful.  I live in Williamsburg, VA and hired the local SERVPRO experts to advise me about remediation of my personal possessions, when I had to evacuate a mold-contaminated apartment here on the East Coast.  I'd hired an IH and also had an ERMI test that confirmed that over 20 species of mold had permeated the drywall and air ducts into my apt.  Among them were 2 of the most dangerous to human and animal health!  Though I lived in a high-end apartment, corporate owners would never hire professional mold remediators to deal with excessive external and internal water intrusions.  They simply painted over the surface areas. I told Noell that I'll be relocating to San Antonio in August, and that I want to live near Randolph AFB, because I’m a  military retiree.  She outlined the steps I'd follow, to access SERVPRO's expertise, once I arrive. This is important to me, because I was diagnosed with CIRS (mold sickness), from inhaling mycotoxins for the past 5 years, in the mold-contaminated apartment complex, where I resided.  SERVPRO in the Williamsburg area was knowledgeable, professional, and highly credible.  When I relocate, I wanted to know the exact steps to follow, and not wait for a crisis situation.  Genetically, my biotoxin physician has confirmed that I'm one of the 24% of the world population who has a genetic predisposition for mold poisoning, because almost 1/4 of the world population cannot manufacture the antibodies that fight off mold spores.  This figure is confirmed by the World Health Organization. Please thank Noell for assisting me.  She's your gatekeeper, and reflects well upon your company's credibility, professionalism, and expertise.  Bravo!