If you have a fire or water emergency, please call us now at (210) 610-6800

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Water Damages and what to do?

9/13/2023 (Permalink)

Do not wait to call SERVPRO as soon as you see water in your house! The most important component in limiting the extent of the damage and in stopping the spread of water into areas like your floors and walls is time. We can make a significant difference if we respond to the problem quickly enough.

Nevertheless, we can still assist if you discover damage days after a storm. We can identify the root of your problem and provide a resolution thanks to a team of specialists that are knowledgeable in storm damage. We repair what was damaged in addition to cleaning and treating the area. It will be "Like it never even happened" when we depart.

SERVPRO is always here to help with storm water damage

8/19/2022 (Permalink)

Many people believe that the hurricane and storm season has little bearing on their life, but those who have really experienced them can speak to the enormous devastation a tropical cyclone causes. If you don't use qualified service providers to repair your property for you, it could be stressful and expensive.

Call SERVPRO to protect your home from the stresses of tropical stormwater damage. We have a group of experts on staff that are skilled at repairing homes after a storm. We have cutting-edge tools on hand and are prepared to renovate your home.

We are equipped to address any damage caused by tropical storms, including wind and flood damage. The phases of our restoration process are as follows:

- The job site is inspected and assessed as part of emergency response.


- Demolition, water removal, and drying are followed by daily inspections to assess the job's progress.


- Cleaning and sanitising


- Deodorisation

- Replacing damaged materials


Non-penetrative moisture metres can be used by our SERVPRO professionals to find moisture. We have self-priming trash pumps that we can utilise to remove water from your home. These pumps are frequently used when only a small lift is needed or when horizontal water transfer is necessary. For instance, self-priming trash pumps can be used to remove water from one-story buildings in the wake of a cyclone.

In order to prevent a mould infestation, our SERVPRO staff can also employ air-moving and dehumidifying equipment to eliminate all moisture from your house. 


We can choose options that are advantageous for our customers because of our understanding of construction and drying. Additionally, we may clean your home and remove any damaged insulation, flooring, or drywall.

SERVPRO conducts confirmatory tests to make sure the home and any impacted things are restored to their original state before enabling clients to move back in.


We may ask you to sign a Certificate of Satisfaction once we conduct a walkthrough.

Water Damages and what to do?

8/19/2022 (Permalink)

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mould spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specialises in mould remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mould growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

what happens to water?

8/19/2022 (Permalink)

What Happens to the Water Now?

When a leak develops, it can be frustrating to try to determine where the water goes. It's important to know the right procedures to take when a leak is discovered coming from an appliance or an open entryway (window, door, hole).

It's considerably more challenging to manage in the case of multi-unit buildings, such as co-ops or apartment complexes. To choose an appropriate water restoration solution, it is vital to determine the path of the water. Since each apartment is normally plumbed separately yet shares walls, ceilings, and floors with other living spaces, multi-unit housing is a natural place for such detective work. When it is quite likely that the water from the leak eventually spreads throughout the building where you cannot even see it and other tenants have not yet noticed, it is insufficient for a landlord to just respond to the complaint of one tenant.

Is It Simple to Track Water's Movement from Space to Space?

Water is frequently said to follow the route of least resistance. This fact does not always stand up to inspection because there are many additional considerations. For instance, if condensation forms on a cold water supply pipe running parallel to the floor in a warm, damp basement, some water will drop in a line down the pipe's length and fall to the ground. There would be numerous damp places traced on the floor throughout the length of the pipe, as opposed to simply one wet spot. The condensation will, however, have a tendency to run down the pipe and collect in a circle at the bottom if the cold pipe is parallel to the floor. Additional cases may yield even more contrasting solutions.

Now Tell Me How Trained Technicians Follow the Water

Since water doesn't go along the same paths that people might assume from mythology, SERVPRO needs to come up with more dependable methods of figuring out where water travels and hides. During the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training, our specialists learn the fundamental techniques for detecting moisture. We employ moisture detectors with and without prongs to find the presence of moisture, which aids us in tracing the path of an intrusion by water. We also use specialised moisture metres to measure the amounts of water absorbed by porous materials for further data. After we remove any standing water, the moisture levels serve as baselines for our Applied Structural Drying (ASD) professionals as they decide what drying goals to set.

Why Is It Important? Shouldn't the Water Inside the Building Just Dry Up?

One of the worrying possibilities to think about is the potential for mould development if all water is not removed from every area of an apartment complex. Only a minimal amount of moisture is required for mould spores to "germinate" and start growing. Molds only require oxygen, water, and an organic surface on which to grow. Mold colonies can grow without light in any building cavity, above ceilings, and between walls. Landlords are required to locate the leak and make plans to remove all water as soon as one occurs due to the risk of mould damage when wood framing, drywall, ceiling tiles, and other building materials are even slightly wet.

How Do Experts Remove Water From Tight Spaces?

Even in a large apartment complex, portable extractors can be moved quite a distance inside the flats. Compared to the larger, more powerful truck-mounted models, the mobile units are significantly more adaptable in their usage and can fit in confined locations much more readily. Up to 12 litres of water can be extracted using the equipment before it needs to be drained and a new attempt made to remove as much water as is possible. The apparatus can be carried like a backpack. We must take into consideration various controlled removal procedures, such as drilling access holes into the walls, if the extractor cannot reach moisture even with extenders.

Dealing with Water Floods

8/18/2022 (Permalink)

Water Flood Water Flood

How to Stay Safe During a Flood

Water can enter your home during a storm and cause flooding, which can seriously harm your property. However, ensuring the protection of your immediate family, pets, and other loved ones should always come first. When the weather is safe, return to inspect the damage and start the cleanup once the storm has passed. When visiting the floodplain, avoid doing the following things:

Keep Your Hands Off the Water.

Numerous forms of contaminants, such as bacteria, viruses, chemicals, and debris, can be found in floodwater. Wearing rubber boots, gloves, and avoiding getting your hands or face wet will help protect your skin from the damaging effects of the water. If, in spite of your best efforts, contact happens, wash right away with soap and fresh water.

Never step into standing water.

Homes, yards, roadways, and other locations may have standing water after a flood. It is not unusual to see downed powerlines following a storm because strong winds frequently accompany intense storms. You can't always discern what's underneath the surface because floodwater is typically murky. If you enter a flooded home, you can get an electric shock if the water has been electrically charged. The risk of electrocution will be reduced with the use of rubber boots.

Don't let the water stand still.

Bacteria have more time to grow the longer water sits. The structural integrity of objects might start to deteriorate if they are submerged in water over extended periods of time. As quickly as possible, the water should be carefully evacuated. You can limit any water damage to your home by clearing the water more quickly. As soon as the water has been removed from the area, you should start the drying process because mould can start to form in as little as 24 to 48 hours.

By following a few precautions, you can help keep yourself safe from the dangers of floodwater.

Advice on what to do after facing water flood

8/18/2022 (Permalink)

Floods in your building can be terrible; we understand how stressful and frustrating this can be. However, there are certain things you can do in the first 24 hours after a flood if you follow our advice.

  • Take photos of the damage before removing any water. This will help your insurer understand the extent of the damage.
  • Protect Your Health: Sewage or home chemicals could contaminate the water. Wear rubber gloves if you plan on lingering near the water.
  • Contact your insurance provider: Notify your insurance company as soon as possible after the flood. Keep the phone numbers of your insurance company and local agent in your phone for emergencies.
  • Remove Water: Once your insurer has given you permission to do so, utilise a sump pump and contact a restoration business.
  • Mold can develop in as little as 24 to 48 hours after a flood. Make sure to rapidly remove any moist contents, such as carpets and bedding.

Flooding at your home or company necessitates the assistance of an expert. To get it repaired as soon as possible, contact your local restoration firm.

Water Damages and what to do?

8/17/2022 (Permalink)

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mould spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specialises in mould remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mould growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

what happens to water?

8/17/2022 (Permalink)

What Happens to the Water Now?

When a leak develops, it can be frustrating to try to determine where the water goes. It's important to know the right procedures to take when a leak is discovered coming from an appliance or an open entryway (window, door, hole).

It's considerably more challenging to manage in the case of multi-unit buildings, such as co-ops or apartment complexes. To choose an appropriate water restoration solution, it is vital to determine the path of the water. Since each apartment is normally plumbed separately yet shares walls, ceilings, and floors with other living spaces, multi-unit housing is a natural place for such detective work. When it is quite likely that the water from the leak eventually spreads throughout the building where you cannot even see it and other tenants have not yet noticed, it is insufficient for a landlord to just respond to the complaint of one tenant.

Is It Simple to Track Water's Movement from Space to Space?

Water is frequently said to follow the route of least resistance. This fact does not always stand up to inspection because there are many additional considerations. For instance, if condensation forms on a cold water supply pipe running parallel to the floor in a warm, damp basement, some water will drop in a line down the pipe's length and fall to the ground. There would be numerous damp places traced on the floor throughout the length of the pipe, as opposed to simply one wet spot. The condensation will, however, have a tendency to run down the pipe and collect in a circle at the bottom if the cold pipe is parallel to the floor. Additional cases may yield even more contrasting solutions.

Now Tell Me How Trained Technicians Follow the Water

Since water doesn't go along the same paths that people might assume from mythology, SERVPRO needs to come up with more dependable methods of figuring out where water travels and hides. During the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training, our specialists learn the fundamental techniques for detecting moisture. We employ moisture detectors with and without prongs to find the presence of moisture, which aids us in tracing the path of an intrusion by water. We also use specialised moisture metres to measure the amounts of water absorbed by porous materials for further data. After we remove any standing water, the moisture levels serve as baselines for our Applied Structural Drying (ASD) professionals as they decide what drying goals to set.

Why Is It Important? Shouldn't the Water Inside the Building Just Dry Up?

One of the worrying possibilities to think about is the potential for mould development if all water is not removed from every area of an apartment complex. Only a minimal amount of moisture is required for mould spores to "germinate" and start growing. Molds only require oxygen, water, and an organic surface on which to grow. Mold colonies can grow without light in any building cavity, above ceilings, and between walls. Landlords are required to locate the leak and make plans to remove all water as soon as one occurs due to the risk of mould damage when wood framing, drywall, ceiling tiles, and other building materials are even slightly wet.

How Do Experts Remove Water From Tight Spaces?

Even in a large apartment complex, portable extractors can be moved quite a distance inside the flats. Compared to the larger, more powerful truck-mounted models, the mobile units are significantly more adaptable in their usage and can fit in confined locations much more readily. Up to 12 litres of water can be extracted using the equipment before it needs to be drained and a new attempt made to remove as much water as is possible. The apparatus can be carried like a backpack. We must take into consideration various controlled removal procedures, such as drilling access holes into the walls, if the extractor cannot reach moisture even with extenders.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

  1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

  1. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

  1. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

  1. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

  1. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

  1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

  1. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

  1. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

  1. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

  1. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

  1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

  1. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

  1. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

  1. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

  1. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

  • Hot Water Heater Malfunction 
  • A/C leak
  • Pipe Burst
  • Toilet Mishap
  • Hail Damage
  • Rain Water
  • Roof Leak
  • Refrigerator Line
  • Dishwasher
  • Washing Machine
  • Bathtub/Shower
  • Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

  • Hot Water Heater Malfunction 
  • A/C leak
  • Pipe Burst
  • Toilet Mishap
  • Hail Damage
  • Rain Water
  • Roof Leak
  • Refrigerator Line
  • Dishwasher
  • Washing Machine
  • Bathtub/Shower
  • Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

  • Hot Water Heater Malfunction 
  • A/C leak
  • Pipe Burst
  • Toilet Mishap
  • Hail Damage
  • Rain Water
  • Roof Leak
  • Refrigerator Line
  • Dishwasher
  • Washing Machine
  • Bathtub/Shower
  • Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
  • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
  • Limit showers to no longer than 5-minutes.
  • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
  • Rotate plants toward the light whenever you water them to keep them growing straight.
  • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
  • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
  • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
  • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
  • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
  • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
  • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
  • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
  • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
  • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
  • Limit showers to no longer than 5-minutes.
  • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
  • Rotate plants toward the light whenever you water them to keep them growing straight.
  • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
  • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
  • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
  • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
  • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
  • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
  • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
  • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
  • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
  • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
  • Limit showers to no longer than 5-minutes.
  • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
  • Rotate plants toward the light whenever you water them to keep them growing straight.
  • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
  • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
  • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
  • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
  • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
  • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
  • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
  • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
  • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.
  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.
  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.
  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

  • Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
  • Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

  • Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
  • Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

  • Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
  • Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Three Ways to Avoid Water Damage When You're Not Home

2/4/2020 (Permalink)

No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just over night – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.

Shut off the Main Water Valve

Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.

There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees in order to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.

Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!

Turn off Individual Water Valves

But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)

If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.

Turn off Water Supply to Outdoor Faucets

If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!

If you follow these simple steps, you can rest easy knowing your home won’t be at risk of water damage while you’re away!

Water Damage From a Burst Pipe

2/4/2020 (Permalink)

Water Damage in San Antonio from a Burst Pipe Should be Promptly Addressed

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. An inexperienced homeowner attempting to fix the problem may just make it worse.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Universal City / St. Hedwig to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, and kitchens. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Universal City / St. Hedwig has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst 
pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Water Damage-What Happens When Left Untreated

2/4/2020 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Universal City / St. Hedwig arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Universal City / St. Hedwig

SERVPRO of Universal City / St. Hedwig specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three Ways to Avoid Water Damage When You're Not Home

2/4/2020 (Permalink)

No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just over night – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.

Shut off the Main Water Valve

Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.

There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees in order to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.

Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!

Turn off Individual Water Valves

But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)

If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.

Turn off Water Supply to Outdoor Faucets

If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!

If you follow these simple steps, you can rest easy knowing your home won’t be at risk of water damage while you’re away!

Water Damage From a Burst Pipe

2/4/2020 (Permalink)

Water Damage in San Antonio from a Burst Pipe Should be Promptly Addressed

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. An inexperienced homeowner attempting to fix the problem may just make it worse.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Universal City / St. Hedwig to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, and kitchens. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Universal City / St. Hedwig has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst 
pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Water Damage-What Happens When Left Untreated

2/4/2020 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Universal City / St. Hedwig arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Universal City / St. Hedwig

SERVPRO of Universal City / St. Hedwig specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three Ways to Avoid Water Damage When You're Not Home

2/4/2020 (Permalink)

No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just over night – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.

Shut off the Main Water Valve

Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.

There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees in order to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.

Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!

Turn off Individual Water Valves

But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)

If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.

Turn off Water Supply to Outdoor Faucets

If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!

If you follow these simple steps, you can rest easy knowing your home won’t be at risk of water damage while you’re away!

Water Damage From a Burst Pipe

2/4/2020 (Permalink)

Water Damage in San Antonio from a Burst Pipe Should be Promptly Addressed

A burst pipe can cause significant water damage in a home.  Water leakage can also be terribly expensive, possibly causing personal schedule changes and insurance claims. Additionally, mildew and mold can become a problem long after the initial damage. Thankfully, there are experts in water damage that can help the problems from a burst pipe be much more manageable.

Leaking Pipes

Pay attention to leaking pipes! Diligence can minimize the collateral damage from a burst pipe. Pay attention to where water has leaked. The water and moisture may have already caused a small amount of damage. Call a professional to determine the best course of action as soon as possible. An inexperienced homeowner attempting to fix the problem may just make it worse.

Preventing Structural Damage

The possibility of structural damage is the key reason homeowners should be extra vigilant regarding the plumbing in their homes. Structural damage may be difficult to spot. You should always contact an experienced contractor such as SERVPRO of Universal City / St. Hedwig to assess possible structural damage from leaky or burst pipes.

Mold Hazards

Mold is another serious problem that stems from water damage. Mold can be particularly vexing to homeowners. Because mold is living, it can grow and fill large portions of a home without the homeowner being aware. Eventually, mold can lead to structural damage. Mold can be in basements, laundry rooms, and kitchens. Mold removal can be a very difficult task once a foothold has been secured.


Additional Considerations

The above factors illustrate how complicated the ramifications of a burst pipe can be. A homeowner should not attempt to deal with any of these issues without the assistance of an expert well versed in water damage repair and mold remediation. The skills needed to deal effectively with mold, structural damage, and leaking pipes are beyond the average homeowner. Homeowners that attempt these tasks quite often worsen the existing problems. It is always best to hire an expert to inspect the damage after experiencing a burst pipe. SERVPRO of Universal City / St. Hedwig has the experience as a full-service water restoration company to rectify and repair all the problems related to a burst 
pipe.  Solving the problem of a burst pipe correctly will protect the investment of your home for years to come.

Water Damage-What Happens When Left Untreated

2/4/2020 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Universal City / St. Hedwig arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Universal City / St. Hedwig

SERVPRO of Universal City / St. Hedwig specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to Prevent Water Damage

1/7/2020 (Permalink)

Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

  1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from water!

  1. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big flood appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

  1. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

The DO's and DON'Ts for Water Damage From Contaminated Water

1/7/2020 (Permalink)

We are available 24/7/365 at (210) 610-6800!

Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

  • Do call SERVPRO of Universal City / St. Hedwig as soon as possible at (210) 610-6800.
  • Do avoid all contact with sewage and items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

  • Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don’t use household fans to dry the structure and spread contaminants.
  • Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us – (210) 610-6800!

Appliances and Water Damage

1/7/2020 (Permalink)

Call SERVPRO of Universal City / St. Hedwig today at (210) 610-6800!

Any of your appliances connected to a water line could potentially cause water damage. One of the most frequent problems that we see is water damage from a leaky refrigerator. Unlike other types of water damage, this can happen over a long period of time without the homeowner noticing it, since the damage is hidden under and behind the fridge.

If you have the ice maker connected to the water line, make sure the line fittings are secured. Check water valves and defrost drains for leaks or cracks. If the fridge has a clogged defrost drain, the water will leak into the lower compartment of your fridge and run onto the floor. Condensation could be another reason why water is pooling around the fridge, since it can run down the walls and into the floor. The best way to avoid dealing with water damage cause by your fridge is to regularly check and maintain the appliance.

How to Prevent Water Damage

1/7/2020 (Permalink)

Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

  1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from water!

  1. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big flood appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

  1. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

The DO's and DON'Ts for Water Damage From Contaminated Water

1/7/2020 (Permalink)

We are available 24/7/365 at (210) 610-6800!

Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

  • Do call SERVPRO of Universal City / St. Hedwig as soon as possible at (210) 610-6800.
  • Do avoid all contact with sewage and items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

  • Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don’t use household fans to dry the structure and spread contaminants.
  • Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us – (210) 610-6800!

Appliances and Water Damage

1/7/2020 (Permalink)

Call SERVPRO of Universal City / St. Hedwig today at (210) 610-6800!

Any of your appliances connected to a water line could potentially cause water damage. One of the most frequent problems that we see is water damage from a leaky refrigerator. Unlike other types of water damage, this can happen over a long period of time without the homeowner noticing it, since the damage is hidden under and behind the fridge.

If you have the ice maker connected to the water line, make sure the line fittings are secured. Check water valves and defrost drains for leaks or cracks. If the fridge has a clogged defrost drain, the water will leak into the lower compartment of your fridge and run onto the floor. Condensation could be another reason why water is pooling around the fridge, since it can run down the walls and into the floor. The best way to avoid dealing with water damage cause by your fridge is to regularly check and maintain the appliance.

How to Prevent Water Damage

1/7/2020 (Permalink)

Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

  1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from water!

  1. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big flood appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

  1. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

The DO's and DON'Ts for Water Damage From Contaminated Water

1/7/2020 (Permalink)

We are available 24/7/365 at (210) 610-6800!

Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

  • Do call SERVPRO of Universal City / St. Hedwig as soon as possible at (210) 610-6800.
  • Do avoid all contact with sewage and items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

  • Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don’t use household fans to dry the structure and spread contaminants.
  • Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us – (210) 610-6800!

Appliances and Water Damage

1/7/2020 (Permalink)

Call SERVPRO of Universal City / St. Hedwig today at (210) 610-6800!

Any of your appliances connected to a water line could potentially cause water damage. One of the most frequent problems that we see is water damage from a leaky refrigerator. Unlike other types of water damage, this can happen over a long period of time without the homeowner noticing it, since the damage is hidden under and behind the fridge.

If you have the ice maker connected to the water line, make sure the line fittings are secured. Check water valves and defrost drains for leaks or cracks. If the fridge has a clogged defrost drain, the water will leak into the lower compartment of your fridge and run onto the floor. Condensation could be another reason why water is pooling around the fridge, since it can run down the walls and into the floor. The best way to avoid dealing with water damage cause by your fridge is to regularly check and maintain the appliance.

How a Leaky Fridge can Create a Huge Headache for Homeowners

1/3/2020 (Permalink)

We are here to help! (210) 610-6800

You should check to see if there are any sings of water damage around your appliances every couple of months.  A leaky fridge can create a lot of problems for the homeowner if it goes unnoticed for an extended period of time. If you see excessive moisture around the appliance, call an expert to determine the source and how extensive the damage is. Get it fixed as soon as possible to prevent further damage.

A small drip can damage the wall making the paint peel or bubble. Sheetrock becomes bloated and warps over time.

A slow drip can create major problems under laminate and tile floors and could affect the sub-flooring. This can also affect the cabinets around the appliance. Particle board cabinets are extremely prone to water damage. In some cases, it may be necessary to refinish or replace some cabinets.

If you see dark stains or mold on the walls or floors, call a professional that specializes in mold remediation. You can purchase a water leak detection alarm and place it behind the appliance. Depending on the brand, you can get a notification on your mobile device alerting you if a leak is detected.

The team at SERVPRO of Universal City / St. Hedwig has specialized training and more than 10 years of experience in water damage restoration. Call us today at (210) 610-6800!

Water Damage in your Home? Better hire a professional!

1/3/2020 (Permalink)

Call Us At (210) 610-6800!

When your home or commercial property has been affected by water damage, you need to act fast and hire a professional company to mitigate the damage.

With more than 10 years in the business, SERVPRO of Universal City / St. Hedwig, our crews have the required training, knowledge and equipment to assess the damage, determine what category of water they are dealing with, and start the water remediation process right away.

Our highly trained water technicians are available to help 24 hours a day, 7 days a week (including holidays) to help with any water emergency, big or small. The sooner we get started, the sooner we can make it “Like it never even happened.” 

It is important to call an IICRC-certified professional company to help you with water damage in your home. All our technicians have gone through extensive training (at our corporate office and with our training specialist) and are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

What does Catagory 1, 2 and 3 Water Mean?

1/3/2020 (Permalink)

One of the first things our water technicians learns while training is the difference between Category 1, 2 and 3 Water and how to treat each damage.

Category 1 Water just means it is clean water and it does not pose a risk if a person comes in contact with it. It could be from faucets, water fountains, the bathtub. Category 1 water can change to category 2 or 3 if it comes into contact with other sources, surfaces or materials.

Category 2 Water or “gray water” damage come from toilet bowls with urine, washing machines, dishwashers, and sump pump failures. This type of water contains a significant degree of chemical, biological or physical contaminants.

Category 3 Water or “black water” is the most dangerous type of classification. It is extremely unsanitary, since it contains pathogenic, toxigenic and many types of harmful bacteria. This type of water could cause sever illnesses or even death if ingested. Sewage backup, flooding, standing water and ground surface water are categorized as 3.

SERVPRO of Universal City / St. Hedwig is available 24 hours a day and has the knowledge and experience to deal with any of these categories for water. Call us at (210) 610-6800 and let us handle this disaster for you!

How a Leaky Fridge can Create a Huge Headache for Homeowners

1/3/2020 (Permalink)

We are here to help! (210) 610-6800

You should check to see if there are any sings of water damage around your appliances every couple of months.  A leaky fridge can create a lot of problems for the homeowner if it goes unnoticed for an extended period of time. If you see excessive moisture around the appliance, call an expert to determine the source and how extensive the damage is. Get it fixed as soon as possible to prevent further damage.

A small drip can damage the wall making the paint peel or bubble. Sheetrock becomes bloated and warps over time.

A slow drip can create major problems under laminate and tile floors and could affect the sub-flooring. This can also affect the cabinets around the appliance. Particle board cabinets are extremely prone to water damage. In some cases, it may be necessary to refinish or replace some cabinets.

If you see dark stains or mold on the walls or floors, call a professional that specializes in mold remediation. You can purchase a water leak detection alarm and place it behind the appliance. Depending on the brand, you can get a notification on your mobile device alerting you if a leak is detected.

The team at SERVPRO of Universal City / St. Hedwig has specialized training and more than 10 years of experience in water damage restoration. Call us today at (210) 610-6800!

Water Damage in your Home? Better hire a professional!

1/3/2020 (Permalink)

Call Us At (210) 610-6800!

When your home or commercial property has been affected by water damage, you need to act fast and hire a professional company to mitigate the damage.

With more than 10 years in the business, SERVPRO of Universal City / St. Hedwig, our crews have the required training, knowledge and equipment to assess the damage, determine what category of water they are dealing with, and start the water remediation process right away.

Our highly trained water technicians are available to help 24 hours a day, 7 days a week (including holidays) to help with any water emergency, big or small. The sooner we get started, the sooner we can make it “Like it never even happened.” 

It is important to call an IICRC-certified professional company to help you with water damage in your home. All our technicians have gone through extensive training (at our corporate office and with our training specialist) and are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

What does Catagory 1, 2 and 3 Water Mean?

1/3/2020 (Permalink)

One of the first things our water technicians learns while training is the difference between Category 1, 2 and 3 Water and how to treat each damage.

Category 1 Water just means it is clean water and it does not pose a risk if a person comes in contact with it. It could be from faucets, water fountains, the bathtub. Category 1 water can change to category 2 or 3 if it comes into contact with other sources, surfaces or materials.

Category 2 Water or “gray water” damage come from toilet bowls with urine, washing machines, dishwashers, and sump pump failures. This type of water contains a significant degree of chemical, biological or physical contaminants.

Category 3 Water or “black water” is the most dangerous type of classification. It is extremely unsanitary, since it contains pathogenic, toxigenic and many types of harmful bacteria. This type of water could cause sever illnesses or even death if ingested. Sewage backup, flooding, standing water and ground surface water are categorized as 3.

SERVPRO of Universal City / St. Hedwig is available 24 hours a day and has the knowledge and experience to deal with any of these categories for water. Call us at (210) 610-6800 and let us handle this disaster for you!

How a Leaky Fridge can Create a Huge Headache for Homeowners

1/3/2020 (Permalink)

We are here to help! (210) 610-6800

You should check to see if there are any sings of water damage around your appliances every couple of months.  A leaky fridge can create a lot of problems for the homeowner if it goes unnoticed for an extended period of time. If you see excessive moisture around the appliance, call an expert to determine the source and how extensive the damage is. Get it fixed as soon as possible to prevent further damage.

A small drip can damage the wall making the paint peel or bubble. Sheetrock becomes bloated and warps over time.

A slow drip can create major problems under laminate and tile floors and could affect the sub-flooring. This can also affect the cabinets around the appliance. Particle board cabinets are extremely prone to water damage. In some cases, it may be necessary to refinish or replace some cabinets.

If you see dark stains or mold on the walls or floors, call a professional that specializes in mold remediation. You can purchase a water leak detection alarm and place it behind the appliance. Depending on the brand, you can get a notification on your mobile device alerting you if a leak is detected.

The team at SERVPRO of Universal City / St. Hedwig has specialized training and more than 10 years of experience in water damage restoration. Call us today at (210) 610-6800!

Water Damage in your Home? Better hire a professional!

1/3/2020 (Permalink)

Call Us At (210) 610-6800!

When your home or commercial property has been affected by water damage, you need to act fast and hire a professional company to mitigate the damage.

With more than 10 years in the business, SERVPRO of Universal City / St. Hedwig, our crews have the required training, knowledge and equipment to assess the damage, determine what category of water they are dealing with, and start the water remediation process right away.

Our highly trained water technicians are available to help 24 hours a day, 7 days a week (including holidays) to help with any water emergency, big or small. The sooner we get started, the sooner we can make it “Like it never even happened.” 

It is important to call an IICRC-certified professional company to help you with water damage in your home. All our technicians have gone through extensive training (at our corporate office and with our training specialist) and are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

What does Catagory 1, 2 and 3 Water Mean?

1/3/2020 (Permalink)

One of the first things our water technicians learns while training is the difference between Category 1, 2 and 3 Water and how to treat each damage.

Category 1 Water just means it is clean water and it does not pose a risk if a person comes in contact with it. It could be from faucets, water fountains, the bathtub. Category 1 water can change to category 2 or 3 if it comes into contact with other sources, surfaces or materials.

Category 2 Water or “gray water” damage come from toilet bowls with urine, washing machines, dishwashers, and sump pump failures. This type of water contains a significant degree of chemical, biological or physical contaminants.

Category 3 Water or “black water” is the most dangerous type of classification. It is extremely unsanitary, since it contains pathogenic, toxigenic and many types of harmful bacteria. This type of water could cause sever illnesses or even death if ingested. Sewage backup, flooding, standing water and ground surface water are categorized as 3.

SERVPRO of Universal City / St. Hedwig is available 24 hours a day and has the knowledge and experience to deal with any of these categories for water. Call us at (210) 610-6800 and let us handle this disaster for you!

Do Not Worry About Floods Any Longer!

4/5/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we make sure to always provide our customers with the most quality service that we can offer!

In regards to water damage, we have our professionals trained and are on-call, ready to take care of your situation. We often deal with situations like floods here in San Antonio, TX. Whenever there is a situation like a flood, we advise you to immediately call us. Reason being is because we have all of the tools and equipment necessary to restore your residential home or commercial business back to its preloss condition.

At SERVPRO of Universal City / St. Hedwig, we are committed to making sure that you are well taken care in any situation that comes your way!

Do Not Worry About Floods Any Longer!

4/5/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we make sure to always provide our customers with the most quality service that we can offer!

In regards to water damage, we have our professionals trained and are on-call, ready to take care of your situation. We often deal with situations like floods here in San Antonio, TX. Whenever there is a situation like a flood, we advise you to immediately call us. Reason being is because we have all of the tools and equipment necessary to restore your residential home or commercial business back to its preloss condition.

At SERVPRO of Universal City / St. Hedwig, we are committed to making sure that you are well taken care in any situation that comes your way!

Do Not Worry About Floods Any Longer!

4/5/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we make sure to always provide our customers with the most quality service that we can offer!

In regards to water damage, we have our professionals trained and are on-call, ready to take care of your situation. We often deal with situations like floods here in San Antonio, TX. Whenever there is a situation like a flood, we advise you to immediately call us. Reason being is because we have all of the tools and equipment necessary to restore your residential home or commercial business back to its preloss condition.

At SERVPRO of Universal City / St. Hedwig, we are committed to making sure that you are well taken care in any situation that comes your way!

Floods in the Home

2/27/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands that water damage can occur at any time. We also know that floods are one of the most common and widespread natural disasters in the United States and can cause a high level of anxiety. Outside of floods being seen only through the idea of natural disasters, floods can happen in the home as well.

Many situations that we get are usually residential. The situation may be a leakage in different parts of the house such as a bathroom or living room. Other times, it is the entire house that flooded with water due to a kitchen pipeline that burst.

SERVPRO of Universal City / St. Hedwig wants you to know that we are available any time that you have water damage, just call us and we will be on our way!

Floods in the Home

2/27/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands that water damage can occur at any time. We also know that floods are one of the most common and widespread natural disasters in the United States and can cause a high level of anxiety. Outside of floods being seen only through the idea of natural disasters, floods can happen in the home as well.

Many situations that we get are usually residential. The situation may be a leakage in different parts of the house such as a bathroom or living room. Other times, it is the entire house that flooded with water due to a kitchen pipeline that burst.

SERVPRO of Universal City / St. Hedwig wants you to know that we are available any time that you have water damage, just call us and we will be on our way!

Floods in the Home

2/27/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands that water damage can occur at any time. We also know that floods are one of the most common and widespread natural disasters in the United States and can cause a high level of anxiety. Outside of floods being seen only through the idea of natural disasters, floods can happen in the home as well.

Many situations that we get are usually residential. The situation may be a leakage in different parts of the house such as a bathroom or living room. Other times, it is the entire house that flooded with water due to a kitchen pipeline that burst.

SERVPRO of Universal City / St. Hedwig wants you to know that we are available any time that you have water damage, just call us and we will be on our way!

Water Damage Services

2/21/2019 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. Also, our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property.

Our Water Damage Restoration Process Includes:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage
  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services.
  • We specialize in water and other related incidents.

SERVPRO of Universal City / St. Hedwig wants to ensure that you experience our great services along with extreme efficiency.

Water Damage Services

2/21/2019 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. Also, our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property.

Our Water Damage Restoration Process Includes:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage
  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services.
  • We specialize in water and other related incidents.

SERVPRO of Universal City / St. Hedwig wants to ensure that you experience our great services along with extreme efficiency.

Water Damage Services

2/21/2019 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. Also, our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property.

Our Water Damage Restoration Process Includes:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage
  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services.
  • We specialize in water and other related incidents.

SERVPRO of Universal City / St. Hedwig wants to ensure that you experience our great services along with extreme efficiency.

Information Regarding Floods

2/20/2019 (Permalink)

Floods are one of the most common and widespread natural disasters here in the United States.

Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to nearly $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.
  • Keep children out of the water.

Information Regarding Floods

2/20/2019 (Permalink)

Floods are one of the most common and widespread natural disasters here in the United States.

Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to nearly $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.
  • Keep children out of the water.

Information Regarding Floods

2/20/2019 (Permalink)

Floods are one of the most common and widespread natural disasters here in the United States.

Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to nearly $27,000.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.
  • Keep children out of the water.

Water Damage and Thermal Imaging

1/18/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we realize how important it is to know about water damage because it is often the main situation that we run into. Water damage or loss usually occurs in residential homes, apartment complexes, and even commercial buildings, big or small.  Although there are many tools to detect water damage, we also use Thermal Imaging. Thermal Imaging is a tool that shows the difference in surface temperatures. We also take pictures to show how the color spectrum goes from red to blue during the stages of water damage drying.

As always, SERVPRO of Universal City / St. Hedwig is always here to help, and we're always ready to handle any situation that you might have, big or small.

Water Damage and Thermal Imaging

1/18/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we realize how important it is to know about water damage because it is often the main situation that we run into. Water damage or loss usually occurs in residential homes, apartment complexes, and even commercial buildings, big or small.  Although there are many tools to detect water damage, we also use Thermal Imaging. Thermal Imaging is a tool that shows the difference in surface temperatures. We also take pictures to show how the color spectrum goes from red to blue during the stages of water damage drying.

As always, SERVPRO of Universal City / St. Hedwig is always here to help, and we're always ready to handle any situation that you might have, big or small.

Water Damage and Thermal Imaging

1/18/2019 (Permalink)

Here at SERVPRO of Universal City / St. Hedwig, we realize how important it is to know about water damage because it is often the main situation that we run into. Water damage or loss usually occurs in residential homes, apartment complexes, and even commercial buildings, big or small.  Although there are many tools to detect water damage, we also use Thermal Imaging. Thermal Imaging is a tool that shows the difference in surface temperatures. We also take pictures to show how the color spectrum goes from red to blue during the stages of water damage drying.

As always, SERVPRO of Universal City / St. Hedwig is always here to help, and we're always ready to handle any situation that you might have, big or small.

Why Air Movers Are Used

1/16/2019 (Permalink)

One of SERVPRO's air movers

At SERVPRO of Universal City / St. Hedwig, we know that water damage, fires, and mold can make its way into your residential home, apartment building, and your place of work. We understand that with these situations comes stress. We also know that having a reliable source with training, can remove that stress and make sure that your situation is completely taken care of. We take pride in having knowledge and accessibility of all of our tools and equipment.  

One piece of our equipment is the air mover. Air movers are essential in water damage restoration. Reason being is because it helps enhance evaporation at the surface level, reducing drying time. Once airflow at the surface level increases, moisture in the air increases then is eliminated.

Why Air Movers Are Used

1/16/2019 (Permalink)

One of SERVPRO's air movers

At SERVPRO of Universal City / St. Hedwig, we know that water damage, fires, and mold can make its way into your residential home, apartment building, and your place of work. We understand that with these situations comes stress. We also know that having a reliable source with training, can remove that stress and make sure that your situation is completely taken care of. We take pride in having knowledge and accessibility of all of our tools and equipment.  

One piece of our equipment is the air mover. Air movers are essential in water damage restoration. Reason being is because it helps enhance evaporation at the surface level, reducing drying time. Once airflow at the surface level increases, moisture in the air increases then is eliminated.

Why Air Movers Are Used

1/16/2019 (Permalink)

One of SERVPRO's air movers

At SERVPRO of Universal City / St. Hedwig, we know that water damage, fires, and mold can make its way into your residential home, apartment building, and your place of work. We understand that with these situations comes stress. We also know that having a reliable source with training, can remove that stress and make sure that your situation is completely taken care of. We take pride in having knowledge and accessibility of all of our tools and equipment.  

One piece of our equipment is the air mover. Air movers are essential in water damage restoration. Reason being is because it helps enhance evaporation at the surface level, reducing drying time. Once airflow at the surface level increases, moisture in the air increases then is eliminated.

Water Damage Classifications

1/11/2019 (Permalink)

Photo of water damage in commercial building.

SERVPRO of Universal City / St. Hedwig is trained to identify the classification of water damage in order to ensure that we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration process that we would usually use.

The classifications include:

  • Clean water
  • Gray water
  • Black water

By knowing these classifications when we arrive for water damage, the SERVPRO of Universal City / St. Hedwig production team will be able to properly restore your home or building back to normal.

No matter the situation, you can be confident in knowing that SERVPRO of Universal City / St. Hedwig will be able to take care of any water damage you may have, along with any other loss that you encounter. 

How Water Can Damage Materials/Detection Equipment

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands how important it is to respond quickly to a water damage. SERVPRO of Universal City / St. Hedwig also knows that water can damage materials in two ways:

  • Absorption through direct contact with water.
  • Absorption of moisture from the air.

Measuring the moisture content of the air is critical to the drying process. Within the drying process of water damage, our professionals must establish an environment that favorable for drying. We also will manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages.

In order to detect areas affected by water, SERVPRO of Universal City / St. Hedwig uses:

  • Moisture sensors
  • Moisture meters
  • Thermohydrometers

By knowing this information, we can take care of any water damage.

The Study of Psychrometry

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig knows that using proper equipment in a water loss makes a big difference in reducing claims loss expense. Not only that, but we also understand psychrometry.

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure.

SERVPRO of Universal City / St. Hedwig understands how to create the proper atmosphere for more efficient drying, making the process smoother in drying your home or building.

We pride ourselves in having full knowledge in all areas in which we provide services. Reason being is because we want you to feel as though that whatever you're going through, we can take care of.

Important Water Damage Information!

1/11/2019 (Permalink)

In order to start our emergency and restoration service, you must sign the “Service Authorization Form.” This will allow us to take action immediately. Since we do not know your insurance coverage, it is almost impossible for us to know exactly what your insurance will cover.

It is also important to understand that you are financially responsible for our services. Your deductible is payable before we start working. If, for any reason, the insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.

SERVPRO of Universal City / St. Hedwig wants you to know that we understand financial situations, and that we are willing to give you full information of what is needed before we provide our services.

Water Damage Classifications

1/11/2019 (Permalink)

Photo of water damage in commercial building.

SERVPRO of Universal City / St. Hedwig is trained to identify the classification of water damage in order to ensure that we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration process that we would usually use.

The classifications include:

  • Clean water
  • Gray water
  • Black water

By knowing these classifications when we arrive for water damage, the SERVPRO of Universal City / St. Hedwig production team will be able to properly restore your home or building back to normal.

No matter the situation, you can be confident in knowing that SERVPRO of Universal City / St. Hedwig will be able to take care of any water damage you may have, along with any other loss that you encounter. 

How Water Can Damage Materials/Detection Equipment

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands how important it is to respond quickly to a water damage. SERVPRO of Universal City / St. Hedwig also knows that water can damage materials in two ways:

  • Absorption through direct contact with water.
  • Absorption of moisture from the air.

Measuring the moisture content of the air is critical to the drying process. Within the drying process of water damage, our professionals must establish an environment that favorable for drying. We also will manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages.

In order to detect areas affected by water, SERVPRO of Universal City / St. Hedwig uses:

  • Moisture sensors
  • Moisture meters
  • Thermohydrometers

By knowing this information, we can take care of any water damage.

The Study of Psychrometry

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig knows that using proper equipment in a water loss makes a big difference in reducing claims loss expense. Not only that, but we also understand psychrometry.

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure.

SERVPRO of Universal City / St. Hedwig understands how to create the proper atmosphere for more efficient drying, making the process smoother in drying your home or building.

We pride ourselves in having full knowledge in all areas in which we provide services. Reason being is because we want you to feel as though that whatever you're going through, we can take care of.

Important Water Damage Information!

1/11/2019 (Permalink)

In order to start our emergency and restoration service, you must sign the “Service Authorization Form.” This will allow us to take action immediately. Since we do not know your insurance coverage, it is almost impossible for us to know exactly what your insurance will cover.

It is also important to understand that you are financially responsible for our services. Your deductible is payable before we start working. If, for any reason, the insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.

SERVPRO of Universal City / St. Hedwig wants you to know that we understand financial situations, and that we are willing to give you full information of what is needed before we provide our services.

Water Damage Classifications

1/11/2019 (Permalink)

Photo of water damage in commercial building.

SERVPRO of Universal City / St. Hedwig is trained to identify the classification of water damage in order to ensure that we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration process that we would usually use.

The classifications include:

  • Clean water
  • Gray water
  • Black water

By knowing these classifications when we arrive for water damage, the SERVPRO of Universal City / St. Hedwig production team will be able to properly restore your home or building back to normal.

No matter the situation, you can be confident in knowing that SERVPRO of Universal City / St. Hedwig will be able to take care of any water damage you may have, along with any other loss that you encounter. 

How Water Can Damage Materials/Detection Equipment

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig understands how important it is to respond quickly to a water damage. SERVPRO of Universal City / St. Hedwig also knows that water can damage materials in two ways:

  • Absorption through direct contact with water.
  • Absorption of moisture from the air.

Measuring the moisture content of the air is critical to the drying process. Within the drying process of water damage, our professionals must establish an environment that favorable for drying. We also will manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages.

In order to detect areas affected by water, SERVPRO of Universal City / St. Hedwig uses:

  • Moisture sensors
  • Moisture meters
  • Thermohydrometers

By knowing this information, we can take care of any water damage.

The Study of Psychrometry

1/11/2019 (Permalink)

SERVPRO of Universal City / St. Hedwig knows that using proper equipment in a water loss makes a big difference in reducing claims loss expense. Not only that, but we also understand psychrometry.

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure.

SERVPRO of Universal City / St. Hedwig understands how to create the proper atmosphere for more efficient drying, making the process smoother in drying your home or building.

We pride ourselves in having full knowledge in all areas in which we provide services. Reason being is because we want you to feel as though that whatever you're going through, we can take care of.

Important Water Damage Information!

1/11/2019 (Permalink)

In order to start our emergency and restoration service, you must sign the “Service Authorization Form.” This will allow us to take action immediately. Since we do not know your insurance coverage, it is almost impossible for us to know exactly what your insurance will cover.

It is also important to understand that you are financially responsible for our services. Your deductible is payable before we start working. If, for any reason, the insurance coverage cannot be verified at the time of our emergency service, an additional deposit may be required.

SERVPRO of Universal City / St. Hedwig wants you to know that we understand financial situations, and that we are willing to give you full information of what is needed before we provide our services.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Do You Know What To Do When a flood Happens?

4/12/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Universal city / St. Hedwig at (210) 610-6800. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Universal city / St. Hedwig will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Do You Know What To Do When a flood Happens?

4/12/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Universal city / St. Hedwig at (210) 610-6800. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Universal city / St. Hedwig will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Do You Know What To Do When a flood Happens?

4/12/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Universal city / St. Hedwig at (210) 610-6800. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Universal city / St. Hedwig will help you take it back.

*Facts and figures provided by fema.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Black Water

1/31/2018 (Permalink)

Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Universal City / St. Hedwig. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Flash Flooding And How It Affects You

1/31/2018 (Permalink)

Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Black Water

1/31/2018 (Permalink)

Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Universal City / St. Hedwig. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Flash Flooding And How It Affects You

1/31/2018 (Permalink)

Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Black Water

1/31/2018 (Permalink)

Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Universal City / St. Hedwig. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Flash Flooding And How It Affects You

1/31/2018 (Permalink)

Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Does water have you afloat in your home?

1/30/2018 (Permalink)

A beautiful home that flooded.

Whether it's a water heater leak at 1 in the afternoon, or a toilet run-over at 1 in the morning, SERVPRO of Universal City / St. Hedwig has your back! Water damage can be a nightmare, but don't let that ruin your Holiday spirit. Here at SERVPRO were all about making happy memories and helping the wonderful people in our community, that's why we have 24-hour emergency service, for whenever disaster strikes!

Our water certified technicians are standing by, determined to get you back on dry land!

Give us a call at any time of the day or night, and our highly educated technicians will be more than happy to assist you!

SERVPRO of Universal City / St. Hedwig

(210) 610-6800

Does water have you afloat in your home?

1/30/2018 (Permalink)

A beautiful home that flooded.

Whether it's a water heater leak at 1 in the afternoon, or a toilet run-over at 1 in the morning, SERVPRO of Universal City / St. Hedwig has your back! Water damage can be a nightmare, but don't let that ruin your Holiday spirit. Here at SERVPRO were all about making happy memories and helping the wonderful people in our community, that's why we have 24-hour emergency service, for whenever disaster strikes!

Our water certified technicians are standing by, determined to get you back on dry land!

Give us a call at any time of the day or night, and our highly educated technicians will be more than happy to assist you!

SERVPRO of Universal City / St. Hedwig

(210) 610-6800

Does water have you afloat in your home?

1/30/2018 (Permalink)

A beautiful home that flooded.

Whether it's a water heater leak at 1 in the afternoon, or a toilet run-over at 1 in the morning, SERVPRO of Universal City / St. Hedwig has your back! Water damage can be a nightmare, but don't let that ruin your Holiday spirit. Here at SERVPRO were all about making happy memories and helping the wonderful people in our community, that's why we have 24-hour emergency service, for whenever disaster strikes!

Our water certified technicians are standing by, determined to get you back on dry land!

Give us a call at any time of the day or night, and our highly educated technicians will be more than happy to assist you!

SERVPRO of Universal City / St. Hedwig

(210) 610-6800

Commercial Water Damage

1/25/2018 (Permalink)

When your employees, along with their families, and the community you do business in depends on your company, the thought of commercial water damage caused by extreme weather is very frightening.  With a little planning, we can help keep your business operating after catastrophic water damage.

The free SERVPRO of Universal City / St. Hedwig Emergency Ready Profile (ERP) will help you in keeping your business downtime to a minimum.  It will include information on key water shut off points, as well as information on your building and the key contacts.  It also has the information on the best routes to enter your business to begin work.  These steps, as well as may others, will help expedite the response time to your emergency.

By planning ahead, you are taking that step to minimize downtime of your business.  Your employees, along with their families, and the community will all thank you!

Remember, failing to plan is planning to fail!

Commercial Water Damage

1/25/2018 (Permalink)

When your employees, along with their families, and the community you do business in depends on your company, the thought of commercial water damage caused by extreme weather is very frightening.  With a little planning, we can help keep your business operating after catastrophic water damage.

The free SERVPRO of Universal City / St. Hedwig Emergency Ready Profile (ERP) will help you in keeping your business downtime to a minimum.  It will include information on key water shut off points, as well as information on your building and the key contacts.  It also has the information on the best routes to enter your business to begin work.  These steps, as well as may others, will help expedite the response time to your emergency.

By planning ahead, you are taking that step to minimize downtime of your business.  Your employees, along with their families, and the community will all thank you!

Remember, failing to plan is planning to fail!

Commercial Water Damage

1/25/2018 (Permalink)

When your employees, along with their families, and the community you do business in depends on your company, the thought of commercial water damage caused by extreme weather is very frightening.  With a little planning, we can help keep your business operating after catastrophic water damage.

The free SERVPRO of Universal City / St. Hedwig Emergency Ready Profile (ERP) will help you in keeping your business downtime to a minimum.  It will include information on key water shut off points, as well as information on your building and the key contacts.  It also has the information on the best routes to enter your business to begin work.  These steps, as well as may others, will help expedite the response time to your emergency.

By planning ahead, you are taking that step to minimize downtime of your business.  Your employees, along with their families, and the community will all thank you!

Remember, failing to plan is planning to fail!

Categories

Archived Posts