Regular Maintenance could save you money on the long run

8/19/2022 (Permalink)

Regular Maintenance to Save You Money

Over time, the expense of maintaining your residences might build up to a sizable sum. Any structural system or appliance can benefit from lower maintenance costs if problems are resolved quickly and potential difficulties are foreseen. As long as homeowners schedule routine maintenance, the majority of home systems, such the HVAC or plumbing, may be maintained for years without experiencing a serious problem. Here are the top three strategies for minimising maintenance costs and extending the life of each system in your house.

1) Attend to minor repairs.

When it comes to maintenance, it's a good idea to begin small. When problems that initially appear to be minor are addressed, it can assist to avoid more serious problems later on. In terms of components, labour, and incidentals, regular or preventative maintenance is typically less expensive than emergency repairs.

2) Carry out routine maintenance

Homeowners should plan routine inspections of the building's structural systems, appliances, and other components. Inspections could reveal problems that need maintenance. The cost of maintenance is typically lower when components are cleaned and the parts required to avoid future issues are purchased than when damaged parts are repaired and potential damage is repaired.

3) Complete The Task Correctly-

Installing, maintaining, and repairing household systems and appliances like the HVAC and plumbing should always be done by skilled professionals. Although it might cost a little more every task to maintain excellent management standards, there is a substantially lower chance of developing serious issues that turn out to be highly expensive. Professionals who are bonded and insured frequently offer warranties for their work.

The longer an issue persists, the more likely it is that it will worsen and cost more to maintain. Regular inspections, upkeep, preventative measures, and prompt repairs for a Manhattan home's structural systems and appliances can assist homeowners in avoiding expensive emergency remedies for significant issues that could result in significant damage.

Water Damages and what to do?

8/19/2022 (Permalink)

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mould spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specialises in mould remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mould growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

what happens to water?

8/19/2022 (Permalink)

What Happens to the Water Now?

When a leak develops, it can be frustrating to try to determine where the water goes. It's important to know the right procedures to take when a leak is discovered coming from an appliance or an open entryway (window, door, hole).

It's considerably more challenging to manage in the case of multi-unit buildings, such as co-ops or apartment complexes. To choose an appropriate water restoration solution, it is vital to determine the path of the water. Since each apartment is normally plumbed separately yet shares walls, ceilings, and floors with other living spaces, multi-unit housing is a natural place for such detective work. When it is quite likely that the water from the leak eventually spreads throughout the building where you cannot even see it and other tenants have not yet noticed, it is insufficient for a landlord to just respond to the complaint of one tenant.

Is It Simple to Track Water's Movement from Space to Space?

Water is frequently said to follow the route of least resistance. This fact does not always stand up to inspection because there are many additional considerations. For instance, if condensation forms on a cold water supply pipe running parallel to the floor in a warm, damp basement, some water will drop in a line down the pipe's length and fall to the ground. There would be numerous damp places traced on the floor throughout the length of the pipe, as opposed to simply one wet spot. The condensation will, however, have a tendency to run down the pipe and collect in a circle at the bottom if the cold pipe is parallel to the floor. Additional cases may yield even more contrasting solutions.

Now Tell Me How Trained Technicians Follow the Water

Since water doesn't go along the same paths that people might assume from mythology, SERVPRO needs to come up with more dependable methods of figuring out where water travels and hides. During the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training, our specialists learn the fundamental techniques for detecting moisture. We employ moisture detectors with and without prongs to find the presence of moisture, which aids us in tracing the path of an intrusion by water. We also use specialised moisture metres to measure the amounts of water absorbed by porous materials for further data. After we remove any standing water, the moisture levels serve as baselines for our Applied Structural Drying (ASD) professionals as they decide what drying goals to set.

Why Is It Important? Shouldn't the Water Inside the Building Just Dry Up?

One of the worrying possibilities to think about is the potential for mould development if all water is not removed from every area of an apartment complex. Only a minimal amount of moisture is required for mould spores to "germinate" and start growing. Molds only require oxygen, water, and an organic surface on which to grow. Mold colonies can grow without light in any building cavity, above ceilings, and between walls. Landlords are required to locate the leak and make plans to remove all water as soon as one occurs due to the risk of mould damage when wood framing, drywall, ceiling tiles, and other building materials are even slightly wet.

How Do Experts Remove Water From Tight Spaces?

Even in a large apartment complex, portable extractors can be moved quite a distance inside the flats. Compared to the larger, more powerful truck-mounted models, the mobile units are significantly more adaptable in their usage and can fit in confined locations much more readily. Up to 12 litres of water can be extracted using the equipment before it needs to be drained and a new attempt made to remove as much water as is possible. The apparatus can be carried like a backpack. We must take into consideration various controlled removal procedures, such as drilling access holes into the walls, if the extractor cannot reach moisture even with extenders.

Advice on how to be safe from fire

8/19/2022 (Permalink)

Burned house

With the arrival of warmer weather, there will be an increase in the number of outdoor fires, such as bonfires. While these can be entertaining for some, they can also be harmful and result in a larger fire.

Before you light the first match, make sure you follow these safety precautions.

• On a windy night, never start a campfire.
• If the fire starts to spread, have a bucket of water or a garden hose handy.
• Keep a tight eye on the campfire and everyone who is around it.
• Aerosols, canisters, and anything containing foam or paint should not be burned.
• Make sure the wood you're burning is dry and seasoned before you start.
• The pile should be no more than 5' x 5' in size.

After the bonfire is out, flip the materials over using metal shovels and irrigate the area. You avoid starting a fire, make sure to observe all fire and safety precautions.

what to do when your home is damaged due to a fire?

8/19/2022 (Permalink)

There aren't many things for which we have to wait any longer. We've really gotten to the heart of a lot of scenarios that necessitate a sit-and-wait approach at this point, short of teleportation. That's a fantastic thing!

As much as some may wear "I had to wait for it in my day" as a badge of honour, having rapid access to so much of what we need is certainly a blessing.

Take, for example, SERVPRO's support. (Did you think we wrote all of this only to talk about something else?) Waiting for assistance isn't an option when you have an overnight problem at home—not only as a matter of convenience, but also as a matter of urgency. 

Because there's more at stake than just the initial damage, SERVPRO is available 24 hours a day to handle your emergency cleanup and recovery.

Following a fire.

The first wave of a blazing fire causes visible harm, usually by leaving proof in the form of things you can no longer see. However, unfinished combustion leaves a permanent artefact in the form of thick, black soot, which coats your carpet and plasters your interior with ebony goo minutes after a fire.

Soon after, it becomes irreversible, leaving your home with soot stains and a lingering smoky odour that can't be easily removed, necessitating the complete replacement of your walls and carpets to restore that clean, fresh sensation. This catastrophe can be avoided as much as possible if quick action is taken.

Following water damage.

Once the containment barrier is breached, the race begins: You just have 48 hours to rid your property of intruding water and the excess moisture that results, or you'll have a mould problem on top of your water problem. You now run the risk of developing health problems as well as causing structural damage to your walls and other structures. It's already too late if you have to wait until the weekend to seek help for your home.

In addition to these possibilities, your home may be damaged by storms, natural disasters, or other unforeseen events that necessitate rapid attention. SERVPRO is always available—right now, we're on the other side of this screen, waiting for your call or click. We'll be on our way as soon as we get the alert, regardless of the day or hour.

Any Size in Less Time Disaster isn't just a slogan for us; it's a way of life.

When you need help after a disaster at your home or business, you need it immediately, and SERVPRO is the fastest and most equipped company around. Take advantage of our 24-hour emergency assistance by calling us at any moment.

what to do in case of a house fire damage?

8/19/2022 (Permalink)

Please contact fire damage restoration pros if your home has been harmed by a fire. This will assist to limit structural damage, prevent mould, and return your home to normal as soon as possible. SERVPRO is the company you call when you need fire damage repair services.

1. Emergency Preparedness. We will promptly react to your service request once we receive it. We'll ask the questions we need to make sure we can handle the problem you're having, and then we'll send the people and equipment you'll need to complete the job.

3. The removal of water If the fire was put out with water, we'll use specialist equipment including extractors, air movers, and dehumidifiers to remove the water as rapidly as possible. This process reduces the chance of further structural damage and mould growth.

5. Clean-up of soot and smoke Using sophisticated equipment and techniques, our employees are experts at removing soot and smoke.

6. Deodorizing and cleaning All objects that can be repaired will be cleaned and deodorised. Air scrubbers and foggers are commonly used to deodorise a space.

2. Inspection and Evaluation We'll inspect the damaged areas upon arrival to establish the extent of the damage and devise a strategy for adequately cleaning the fire and smoke damage from your property.

What can Lighting and fire Cause?

8/19/2022 (Permalink)

Fire damage

When it comes to lightning and house fires, there are three things to keep in mind.
Lightning strikes rapidly and can completely destroy your home. However, there are numerous misconceptions about these types of fires, and learning more about them might make you feel better equipped to respond in the event of a fire.

1. Property damage is more likely than personal injury.

When lightning strikes, it frequently causes a house fire; it is quite rare for a person to be struck. Strikes in the United States have wounded fewer than 60 persons in the last four years. 

However, fires that happened as a result of a strike caused severe damage to homes during that time period. Unplugging equipment in your home can assist to lessen the chances of being struck by lightning.

2. The Season and the Environment Play a Role

A lightning strike is more likely to occur during the summer, when storms are more common. Furthermore, certain areas are particularly vulnerable to lightning-caused fires. Drought-stricken areas are more likely to witness these types of fires, as dry grasses and bushes can easily ignite and spread, causing considerable damage to the area.

3. Education and preparation can be beneficial

If you're outside when a storm starts, there are several precautions you may take to keep yourself safe. Avoiding water and staying a safe distance from towering trees and powerlines can help you avoid being struck. If you're inside during a storm, staying away from windows is also a good idea. Knowing how to react in the event of a fire in your home can also help to keep you and others safe.

Average Time for Fire Damage Repair

8/19/2022 (Permalink)

Fire damage

If your home has been damaged by fire, you may be wondering how long it would take to repair it. While small damage can be repaired in a few days, serious damage can take weeks or months to fix. However, no fire damage restoration can commence until the fire service has cleared the area. Depending on the jurisdiction, this process can take many days or weeks. Here's all you need to know about repairing fire damage.

First and foremost, the property must be secured. This includes enclosing the area with fencing and cleaning up any debris left behind. To prevent cross-contamination, you should also seal off roofs and tarp them. After the initial cleanup, you should hire an expert to help you.

Fire damage restoration typically entails rebuilding the home's structural parts as well as repairing or replacing destroyed items. Painting and drywall installation are examples of additional services. Some fire damage restoration businesses provide complete reconstruction services, while others merely perform certain repairs. If you have a lot of drywall damage, you might want to hire a business that specialises in removing and storing smoke and soot stains. Jenkins Restoration can help you restore your house or apartment to its original condition, regardless of the type of fire damage restoration you require.

Understanding The Research On Electrical Fires May Help You Avoid One In Your Home

8/19/2022 (Permalink)

Your commercial property loss

8/19/2022 (Permalink)

Each year, fire losses cost the commercial and industrial sectors $2.3 billion in direct property losses. Large-loss fires can occur, causing damage to buildings such as apartments, facilities, and workplaces.

Multiple lives are affected by such tragedies. Providing support might take a lot of time and effort on everyone's side.

Consider the following suggestions for commercial property owners:

Ascertain that everyone is safe and out of the property. The most important consideration is safety.

Involve the community in assisting families or workers who may be impacted.

Bring your adjuster in as soon as possible to assist with things like photos, mitigation, and documentation.

Examine all provisions, modifications, extensions, and exclusions in your insurance.

Bring in SERVPRO specialists to assess the damage.

Communication is critical.

To get the job done as quickly as possible, everyone should stay in touch.

Be aware that the procedure might be lengthy and requires a great deal of patience.

Make sure that your restaurant stands out with a small checklist.

8/19/2022 (Permalink)

Restaurant

In order to keep your restaurant in top form and ready for the next business day, you must strictly adhere to the nightly checklist. Every object in the kitchen, including the flooring, stovetops and ovens, cutlery, pots, and coffee makers, must be fully cleansed and shining clean on a daily basis.... Then there's the front of house, which includes the toilets, host stand, and bar area, which includes all of your glassware. Every day, however, you and your crew have everything under control.

It can also be difficult to find suitable flooring in a crowded restaurant. Many restaurants choose for hardwood flooring, which must be treated on a regular basis to prevent damage from high heels, spills, and scratches caused by table and chair movement.

Your establishment, on the other hand, might have carpeting. A nightly vacuum and spot cleaning will go a long way toward preventing mould growth and other issues that can produce odours, but your carpeting will still require a full cleaning on a regular basis to maintain your floors looking their best. Spills on carpet don't come up as readily or fully as they do on hardwood flooring, and a carpet in need of deep cleaning might appear dull and worn, with colours that are no longer as vibrant and fresh; this can have a negative impact on your guests' experience. Make sure to include a deep cleaning in your cleaning schedule!

Dealing with Cold Weather

8/19/2022 (Permalink)

Many business owners are concerned about the cold weather, particularly those that operate out of warehouse facilities with exposed pipes.

Freezing occurs as a result of cold weather, putting a business at risk of a burst pipe or water line. There are a few things you can do to keep your pipes from freezing.

1. Keep the doors shut.

While it may seem self-evident, keeping doors, particularly warehouse garage doors, closed during work hours is one of the most straightforward ways to avoid a frozen pipe. Water lines in warehouses are frequently exposed, and if they are not adequately insulated, they might freeze and possibly burst, causing substantial damage and expenditure.

2. Open a Small Amount of Faucets

When conditions are expected to be cold or below freezing, simply turning on the cold water supply on taps closest to the exterior water lines can reduce the chance of a frozen or burst pipe. Standing water freezes more easily than moving water.

3. Maintain a Consistent Temperature

Maintaining a constant temperature, no lower than 55 degrees Fahrenheit, is most likely the greatest strategy to keep your company's pipes from freezing. While decreasing the temperature of your business after hours or over the holidays may appear to be a cost-cutting measure, you may be placing your business at risk of water damage, which might result in considerable downtime.

4. Create a strategy.

Finally, if the worst happens despite your precautions, having an emergency plan in place is a good idea. While you can and should construct an emergency action plan and checklist in-house, you may also wish to call a restoration business, as many of them provide emergency planning services.

An initial examination of your property and the customisation of an action plan in the case of an emergency or disaster are often included in these services.

A burst pipe can be disastrous for a business, not just because of the damage but also because of the disruption in operations. It's as simple as keeping doors closed and opening a faucet when necessary to avoid a pipe rupture due to freezing and maintaining a steady temperature throughout your facility. 

Can Help Get Your Commercial Space Back Up And Running

8/19/2022 (Permalink)

Spring is here, and as we head for summer powerful storms continue to make their way through the area. With these heavy storms there is always a lightning, lots of wind and of course flooding. This can be very bad news for your business.

Some of the storms start with light rain and then shift to more pronounced lines of showers and thunderstorms along with strong winds, causing damage to businesses throughout the region.
This can also mean power outages, which also doesn't help your business.

Natural Disaster: Is Your Small Business Protected?

8/19/2022 (Permalink)

Natural Disasters damages normally create water damage, Storm damage, unprecedented mold,  and/or accidental fires. We don't want any loss to occur to your business, but it is a topic that needs to be talked about. Unexpected property damage happens more often than we like. 

During natural disasters, profits can be reduced as a result of lost sales and additional losses. Insurance does not cover all costs, and it is unable to replace customers who defect to a competition.

Here at SERVPRO, want to make sure that our community is prepared to face any obstacles. 

Common Natural Disaster Damages 

Wangari Maathai stated, “Mother Nature is very generous but very unforgiving“. Natural disasters have caused severe damages. Here are common natural damages that have impacted small businesses in your area

Flood + Storm Damage

Damage caused by strong winds and heavy rain can remove roof tiles, break windows, and more. Depending on how severe the storm is, flood remediation might be needed, aka water remediation/mitigation services. 

Water damage mitigation services commonly consist of drying, cleaning, and sanitizing contaminated areas and items. Following that, materials that have been damaged are repaired. This preserves the structural integrity of water-damaged floors, walls, and ceilings. Restoration work starts after the remediation process is completed and continues until your property is completely restored to its pre-flood condition.

Trust The Leader In The Restoration Industry

Don’t remain unaware of what can happen to your commercial building. And for emergency Fire and Water Remediation Services, don’t wait! call SERVPRO

PREVENTING AN EXTERNAL BUSINESS FIRE

8/19/2022 (Permalink)

External fire damage prevention remains a top priority for many businesses. While it is important to focus on preventing fires from igniting within the facility, external preventative measures should be considered as well. Since nearly every state has laws prohibiting smoking in public places, smoking occurs outside, often around the business by shrubbery and mulch. These fires can slow-burn for hours due to smoldering tunnels under the surface that later break out into open flame. Be mindful of the following tips to prevent fires from starting outside your business.

• Keep the mulch at least 18 inches away from combustible building materials, such as wood and decks.
• Provide proper receptacles for smoking materials at all entrances and in designated smoking at least 18 inches from the building and empty receptacles regularly.
• Keep mulch beds moist when possible.

If you need to create a controlled fire outside, remember the following:

• Don’t start open fires when the ground and surrounding vegetation are dry.
• Don’t burn when winds are stronger than a gentle breeze.
• Always have a strong water source ready in case a fire begins to get out of control.
• Stay with the fire at all times.
• When finished, rake through the ashes to ensure that all coals are cooled.

With these helpful tips, SERVPRO hopes your business remains free of fire damage. If you find yourself in an emergency, we're available to help reverse fire damage thoroughly and professionally.

Dealing with summer storm and safety

8/19/2022 (Permalink)

Storm

Summer is approaching, and with it comes the risk of catastrophic storms. When you're outside, there are a few things you can do to lessen your risk of being struck by lightning.

Offices, schools, and houses are all well-protected structures. Once inside, keep your distance from windows and doors. Keep an eye out for anything that conducts electricity.

If you don't have access to a safe shelter, take the following steps to lessen your risk:

• Never take refuge under a lone tree or utility pole; these places are more likely to be hit.
• Get off the ridges, peaks, and hills.
• Get away from ponds, lakes, and other bodies of water.
• Objects that conduct electricity should be avoided.
• Do not lie completely flat on the ground.
• When thunderstorms are predicted, keep an eye on the weather and postpone or cancel outdoor activities. Even if your building is damaged, make sure you are protected at all times.

We're here to assist you with the damage that storm damage might create.

Get ready to a Storm kit

8/19/2022 (Permalink)

Cold weather, snow, and ice storms may wreak havoc on your house or company. When tragedies like these hit, you must act quickly to prevent more damage to your property. SERVPRO is always willing to assist, and we'd like to offer some advice on how to put together a basic emergency kit in case the unexpected occurs.

One thing that 2021 has taught us is to always be prepared in a year full of surprises. Here are a few essentials to include in your Emergency Storm Kit.

The following items should be included in a basic emergency supplies kit:

-Water (one gallon per person per day for at least three days, for drinking and sanitation)
- Food  (at least a three-day supply of non-perishable food)
-A battery-operated or hand-crank radio, as well as a NOAA weather radio - Weather Tone alarm on the radio
-Flashlight
-Kit for first aid
-Extra batteries are available.
-A whistle (to signal for help)
-Mask to protect against dust (to help filter contaminated air)
-Duct tape and plastic sheeting (to shelter in place)
-Garbage bags, moist towelettes, and plastic ties (for personal sanitation)
-pliers or a wrench (to turn off utilities)
-Can opener (manual) (for food)
-Maps of the area
-Chargers and a backup battery are included with the phone.

Getting your business ready for a heavy storm!

8/19/2022 (Permalink)

How to Prepare Your Company for a Major Storm
At any time, a big rainfall can strike. When the building is packed of people, lightning and thunder may strike outside. Thunderstorms are very hazardous. Winds of 58 miles per hour or 1-inch hail are common in this type of storm. It can result in a range of problems, including:

Outages of electricity
Flooding in a flash
The lightning strikes.

As a result, it is critical to prepare your property prior to the arrival of severe weather. This will ensure the safety of your personnel and reduce the demand for storm cleanup services. Here are a few pointers to help you prepare for the heavy rain, lightning, and high winds that are expected.

Keep yourself up to date

An emergency alert system should be in place in your community. Make sure you have permission to use this system. You should also be aware of the meanings of the various notifications. When severe weather is expected in a certain area, a severe thunderstorm watch is issued. Meanwhile, a severe thunderstorm warning means that radar or storm spotters have detected dangerous conditions in the area.

Protect Your Assets

Any important equipment you put outside your building can be blown away by the wind that often comes with a big downpour. Before the terrible weather approaches, make sure you bring these items inside.
Shrubs and tree limbs can also be blown to the ground or into windows by the wind. Trim the plants regularly and remove any damaged portions to keep them vigorous and healthy.

Take precautions.

Your employees may be locked inside during the worst stages of the storm if severe weather strikes during office hours. As a result, you should keep an emergency kit on the premises. The kit should include materials that personnel can utilise if they are trapped inside the facility for several hours or days. A first-aid kit should also be readily available on site.

A heavy downpour can inflict significant wind and flood damage to your home. You can keep your staff safe and reduce the damage to your property by being proactive.

Winter Storms Can cause Damage to Commercial Properties; Be Prepared and get ready with A SERVPRO Emergency Ready Profile

8/19/2022 (Permalink)

Businesses can register their properties with the local SERVPRO project manager for free using SERVPRO's Emergency Ready Profile. This profile contains information on the property(ies) that your local SERVPRO manager manages so that we can be prepared in the event of an emergency. This profile can save you hundreds of dollars in storm or other severe weather-related damages.

During the winter, large snowstorms can destroy electricity lines, resulting in power outages and a reduction in heat supply for homes and businesses across the region. When this occurs, many commercial premises may be left vacant. Equipment can be damaged and water supply lines can rupture due to the freezing temperatures. In order to switch off the water supply, a firm with a current SERVPRO ERP (Emergency Ready Profile) will know exactly where to find water, electricity, and other important locations.

To learn more about our free preparation service, give us a call. Before the next winter storm, the project manager will organise a walk-through of your property.

Why SERVPRO in case of smoke alarm?

8/19/2022 (Permalink)

Smoke alarms are critical in saving lives, and when put properly, they can cut the risk of fire injury in half.

Smoke alarms should be installed in every bedroom, outside all sleeping areas, and on every level of the house, according to the National Fire Protection Association. To guarantee that specific building fire rules and smoke detector standards are satisfied, business owners should consult the local Fire Marshall.

Smoke alarms are most effective when used in conjunction with a fire escape plan. In the event of an emergency, a plan helps your family, staff, or clients to flee quickly and safely.

Review the following installation and maintenance tips for smoke detectors. Contact your local SERVPRO Franchise Professionals for more information on emergency preparedness.

-Smoke alarms should be installed on every level of the house, including the basement.

-To avoid false alarms, smoke alarms should be located away from the kitchen. They should be at least 10 feet away from the cooking appliance.

-Use the test button on smoke alarms at least once a month.

-All smoke alarm batteries should be replaced at least once a year. If the alarm "chirps," the battery is low and has to be replaced immediately.

-When your smoke alarms reach the age of ten years, you should replace them all.

SERVPRO is near you more than anytime before

8/19/2022 (Permalink)

Fire and water damage are unavoidable, but are you ready in the event of a disaster? Fire and water losses are never intentional, but they do happen, from a burst pipe in an office building to faulty wiring in an apartment complex.

SERVPRO's Expert Pros can tackle the situation.

What are the advantages of SERVPRO?

We've been in the cleanup and restoration business for almost 40 years.
There are more than 1,500 franchises in 48 states.
Detailed communication keeps you informed and in control throughout the cleaning and restoration process.
Experience and training in damage mitigation for single-family homes, skyscrapers, and even the Pentagon. 

Service Response Guidelines 1-4-8

-A SERVPRO employee will contact you within one hour of receiving notification of the loss to schedule service.

-A SERVPRO representative will arrive on-site within four hours of receiving notified of the loss to begin mitigation services.

-A verbal briefing of the scope will be delivered to the appropriate person within eight working hours of on-site arrival.

It is critical to respond quickly. It could assist property owners prevent revenue loss while also reducing tenant discomfort. Restoration services can also assist in promptly resuming normal corporate operations while avoiding costly construction delays.

If You Understand Water Damage And Mold, You Understand Why You Need Trained Pros When You Have Damage

8/19/2022 (Permalink)

Training, Experience, Equipment, And Response Time, Are All Important When You Have Damage To Your Home

If you suspect mold in your home or business, don't hesitate to call professional help. Water damage can turn to a large mold problem quickly. SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

So What's Causing The Mold In Your Home?

Flooding from storms coming from outside

Sump pump overflow

Roof leaks from damaged roofs, ice dams or blocked gutters

Rain from storms through window frames, exterior walls, or doors

Leaking pipes, sewer back-ups or overflows

Damp basements due to high water table or badly managed water drainage

Condensation on cold surfaces

Mold needs these 3 main things to thrive and stay alive.

High humidity

Warm or temperate Temperature

Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incidence is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please call us and we will direct you on the companies that we use to test for mold.

SERVPRO, specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

So How Are Our Teams Trained?

SERVPRO is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

If you need more reasons to call us for your water damage or mold issue, call us today

Dealing with Water Floods

8/18/2022 (Permalink)

Water Flood

How to Stay Safe During a Flood

Water can enter your home during a storm and cause flooding, which can seriously harm your property. However, ensuring the protection of your immediate family, pets, and other loved ones should always come first. When the weather is safe, return to inspect the damage and start the cleanup once the storm has passed. When visiting the floodplain, avoid doing the following things:

Keep Your Hands Off the Water.

Numerous forms of contaminants, such as bacteria, viruses, chemicals, and debris, can be found in floodwater. Wearing rubber boots, gloves, and avoiding getting your hands or face wet will help protect your skin from the damaging effects of the water. If, in spite of your best efforts, contact happens, wash right away with soap and fresh water.

Never step into standing water.

Homes, yards, roadways, and other locations may have standing water after a flood. It is not unusual to see downed powerlines following a storm because strong winds frequently accompany intense storms. You can't always discern what's underneath the surface because floodwater is typically murky. If you enter a flooded home, you can get an electric shock if the water has been electrically charged. The risk of electrocution will be reduced with the use of rubber boots.

Don't let the water stand still.

Bacteria have more time to grow the longer water sits. The structural integrity of objects might start to deteriorate if they are submerged in water over extended periods of time. As quickly as possible, the water should be carefully evacuated. You can limit any water damage to your home by clearing the water more quickly. As soon as the water has been removed from the area, you should start the drying process because mould can start to form in as little as 24 to 48 hours.

By following a few precautions, you can help keep yourself safe from the dangers of floodwater.

Dealing with summer storm and safety

8/18/2022 (Permalink)

Storm

Summer is approaching, and with it comes the risk of catastrophic storms. When you're outside, there are a few things you can do to lessen your risk of being struck by lightning.

Offices, schools, and houses are all well-protected structures. Once inside, keep your distance from windows and doors. Keep an eye out for anything that conducts electricity.

If you don't have access to a safe shelter, take the following steps to lessen your risk:

• Never take refuge under a lone tree or utility pole; these places are more likely to be hit.
• Get off the ridges, peaks, and hills.
• Get away from ponds, lakes, and other bodies of water.
• Objects that conduct electricity should be avoided.
• Do not lie completely flat on the ground.
• When thunderstorms are predicted, keep an eye on the weather and postpone or cancel outdoor activities. Even if your building is damaged, make sure you are protected at all times.

We're here to assist you with the damage that storm damage might create.

Advice on what to do after facing water flood

8/18/2022 (Permalink)

Floods in your building can be terrible; we understand how stressful and frustrating this can be. However, there are certain things you can do in the first 24 hours after a flood if you follow our advice.

• Take photos of the damage before removing any water. This will help your insurer understand the extent of the damage.
• Protect Your Health: Sewage or home chemicals could contaminate the water. Wear rubber gloves if you plan on lingering near the water.
• Contact your insurance provider: Notify your insurance company as soon as possible after the flood. Keep the phone numbers of your insurance company and local agent in your phone for emergencies.
• Remove Water: Once your insurer has given you permission to do so, utilise a sump pump and contact a restoration business.
• Mold can develop in as little as 24 to 48 hours after a flood. Make sure to rapidly remove any moist contents, such as carpets and bedding.

Flooding at your home or company necessitates the assistance of an expert. To get it repaired as soon as possible, contact your local restoration firm.

Some advices to get prepared for a hurricane

8/17/2022 (Permalink)

A blowing Hurricane

Is your commercial enterprise hurricane-ready?  

Here are some resources to assist businesses with hurricane preparation:

• Make a backup of your important computer data and save it elsewhere.
• Make a thorough inventory of your company and take lots of photos.
• A communication plan for employees should be in place, and it should include a specific out-of-town phone line where employees can check in and get corporate information. Make sure employee emergency contact information is up to current.
  Establish storm procedures so that staff members are aware of what to do and post them beforehand.
  Defend electrical devices from potential water damage.
• In case additional funds are required after the storm, have extra cash and blank checks on hand.
• If your facility is damaged, establish a temporary location for business operations.
• Choose a safe space for workers who must stay in the building.
• Give employees enough time to safeguard their homes and families. Protect the structure and any goods you can't bring into construction sites.
  Licensed contractors must protect their job locations in the case of a tropical storm warning or hurricane watch. Objects that could be dangerous must be secured or removed.

Dial Us Now! If you need any help!

SERVPRO is always here to help with storm water damage

8/17/2022 (Permalink)

Hurricane

Many people believe that the hurricane and storm season has little bearing on their life, but those who have really experienced them can speak to the enormous devastation a tropical cyclone causes. If you don't use qualified service providers to repair your property for you, it could be stressful and expensive.

Call SERVPRO to protect your home from the stresses of tropical stormwater damage. We have a group of experts on staff that are skilled at repairing homes after a storm. We have cutting-edge tools on hand and are prepared to renovate your home.

We are equipped to address any damage caused by tropical storms, including wind and flood damage. The phases of our restoration process are as follows:

- The job site is inspected and assessed as part of emergency response.

- Demolition, water removal, and drying are followed by daily inspections to assess the job's progress.

- Cleaning and sanitising

- Deodorisation

- Replacing damaged materials

Non-penetrative moisture metres can be used by our SERVPRO professionals to find moisture. We have self-priming trash pumps that we can utilise to remove water from your home. These pumps are frequently used when only a small lift is needed or when horizontal water transfer is necessary. For instance, self-priming trash pumps can be used to remove water from one-story buildings in the wake of a cyclone.

In order to prevent a mould infestation, our SERVPRO staff can also employ air-moving and dehumidifying equipment to eliminate all moisture from your house. 

We can choose options that are advantageous for our customers because of our understanding of construction and drying. Additionally, we may clean your home and remove any damaged insulation, flooring, or drywall.

SERVPRO conducts confirmatory tests to make sure the home and any impacted things are restored to their original state before enabling clients to move back in.

We may ask you to sign a Certificate of Satisfaction once we conduct a walkthrough.

SERVPRO Can help facing Mold damages

8/17/2022 (Permalink)

Mold in houses

Mold removal in a house or apartment

Even without storm damage, a broken appliance, or a leak, mould damage can be an issue in a house. The humid circumstances that are frequently prevalent in our town, whether or not there is severe weather, can promote the growth of this family of fungi within your home. Mold needs moisture and organic materials to flourish.

If you find mould development in your house, call SERVPRO for a professional assessment and effective remediation strategy to get rid of the musty smells and the damage these organisms can do to the building materials, furnishings, and personal items in your home.

As water is nearly always present and needs to be evacuated from surfaces and the air itself to prevent spores from blossoming into full-blown outbreaks, improperly ventilated bathrooms, laundry rooms, or kitchens can foster mould growth. Mold damage is frequently brought on by interior humidity levels that are over 60%. Many fungal strains can develop without standing water or saturated substrates. Often, the culprits are your air conditioners or dehumidifiers, which combine standing water concentrations and moist air in a double dose to create an ideal habitat for microbial feeding frenzy. Underperforming HVAC systems or merely transferring the contaminated air might have a substantial negative impact on the issue. Mold colonies that are continually recycled throughout your home cause contaminations to grow.

SERVPRO specialists may do a comprehensive inspection of your house or condo and systems to determine the causes when mould damage destroys your quality of life. To address the issue, a strategy that considers all probable causes is required. Based on their expertise, our team of professionals can address and eliminate the factors in your house that promote development. We are able to isolate, reduce, eradicate, and contain the mould development issues in your house using the most recent industry technologies and regulations created by the Environmental Protection Agency (EPA). You can rely on us to be upfront about any work that may require a third party, typically before or after a mould inspection in areas with significant mould growths. If the mould has a firm grip inside the ductwork, our expert specialists can limit spore circulation by safely and effectively cleaning the system.

We will suggest a multi-tiered approach to your mould damage problems, utilising all of the techniques and resources at our disposal to lower the humidity levels and remove water sources to stop mould from proliferating once more.

Why SERVPRO in case of fire damages

8/17/2022 (Permalink)

A house damaged by fire

After a fire damages your home, Team SERVPRO works for you.

While asking family or friends for assistance may be less expensive, an untrained eye can result in extra damages that cause serious issues. In an effort to save you a few dollars, they may overlook or disregard issue areas, leading to exorbitant damages later on.

When dealing with fire damage on your Coconut Grove property, fully qualified specialists with access to industrial-grade equipment give you the greatest results. A reputable restoration business uses their years of knowledge to your advantage, replacing damaged materials, sanitising areas that may be repaired, and quickly and effectively restoring your property to good shape.

With the help of their skilled teams, SERVPRO professionals can rid your property of the smoke and ash that lingers long after the flames have died down but still damages your contents and structural elements. Professionals in restoration have the skills and resources to spot problem areas, control losses, and stop further damage.

The SERVPRO staff makes every effort to safeguard your property, restore power, and eliminate potential risks. Only the services you require that are appropriate for your circumstances are available thanks to the flexibility and adaptability of our offerings. We never charge you for services that are not necessary and make every effort to restore your property to its excellent pre-damage condition.

Using board-up procedures, SERVPRO seals openings like broken windows or open doors that could allow burglars to take advantage of your current situation. This protects exposed sections of your property from the elements. Additionally, we safeguard your house from corrosion by removing smoke stains from painted or plastic surfaces, furniture, fibreglass, and worktops.

Along with protecting window frames, faucets, door hardware, and lighting fixtures, we can also assist with protecting metal trim. A pre-cleaning chemical is applied to any surface at risk of future corrosion. This stops deterioration in its tracks and enables your restoration method to do its magic.

Regular Maintenance could save you money on the long run

8/17/2022 (Permalink)

Regular Maintenance to Save You Money

Over time, the expense of maintaining your residences might build up to a sizable sum. Any structural system or appliance can benefit from lower maintenance costs if problems are resolved quickly and potential difficulties are foreseen. As long as homeowners schedule routine maintenance, the majority of home systems, such the HVAC or plumbing, may be maintained for years without experiencing a serious problem. Here are the top three strategies for minimising maintenance costs and extending the life of each system in your house.

1) Attend to minor repairs.

When it comes to maintenance, it's a good idea to begin small. When problems that initially appear to be minor are addressed, it can assist to avoid more serious problems later on. In terms of components, labour, and incidentals, regular or preventative maintenance is typically less expensive than emergency repairs.

2) Carry out routine maintenance

Homeowners should plan routine inspections of the building's structural systems, appliances, and other components. Inspections could reveal problems that need maintenance. The cost of maintenance is typically lower when components are cleaned and the parts required to avoid future issues are purchased than when damaged parts are repaired and potential damage is repaired.

3) Complete The Task Correctly-

Installing, maintaining, and repairing household systems and appliances like the HVAC and plumbing should always be done by skilled professionals. Although it might cost a little more every task to maintain excellent management standards, there is a substantially lower chance of developing serious issues that turn out to be highly expensive. Professionals who are bonded and insured frequently offer warranties for their work.

The longer an issue persists, the more likely it is that it will worsen and cost more to maintain. Regular inspections, upkeep, preventative measures, and prompt repairs for a Manhattan home's structural systems and appliances can assist homeowners in avoiding expensive emergency remedies for significant issues that could result in significant damage.

Water Damages and what to do?

8/17/2022 (Permalink)

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mould spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specialises in mould remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mould growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

what happens to water?

8/17/2022 (Permalink)

What Happens to the Water Now?

When a leak develops, it can be frustrating to try to determine where the water goes. It's important to know the right procedures to take when a leak is discovered coming from an appliance or an open entryway (window, door, hole).

It's considerably more challenging to manage in the case of multi-unit buildings, such as co-ops or apartment complexes. To choose an appropriate water restoration solution, it is vital to determine the path of the water. Since each apartment is normally plumbed separately yet shares walls, ceilings, and floors with other living spaces, multi-unit housing is a natural place for such detective work. When it is quite likely that the water from the leak eventually spreads throughout the building where you cannot even see it and other tenants have not yet noticed, it is insufficient for a landlord to just respond to the complaint of one tenant.

Is It Simple to Track Water's Movement from Space to Space?

Water is frequently said to follow the route of least resistance. This fact does not always stand up to inspection because there are many additional considerations. For instance, if condensation forms on a cold water supply pipe running parallel to the floor in a warm, damp basement, some water will drop in a line down the pipe's length and fall to the ground. There would be numerous damp places traced on the floor throughout the length of the pipe, as opposed to simply one wet spot. The condensation will, however, have a tendency to run down the pipe and collect in a circle at the bottom if the cold pipe is parallel to the floor. Additional cases may yield even more contrasting solutions.

Now Tell Me How Trained Technicians Follow the Water

Since water doesn't go along the same paths that people might assume from mythology, SERVPRO needs to come up with more dependable methods of figuring out where water travels and hides. During the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training, our specialists learn the fundamental techniques for detecting moisture. We employ moisture detectors with and without prongs to find the presence of moisture, which aids us in tracing the path of an intrusion by water. We also use specialised moisture metres to measure the amounts of water absorbed by porous materials for further data. After we remove any standing water, the moisture levels serve as baselines for our Applied Structural Drying (ASD) professionals as they decide what drying goals to set.

Why Is It Important? Shouldn't the Water Inside the Building Just Dry Up?

One of the worrying possibilities to think about is the potential for mould development if all water is not removed from every area of an apartment complex. Only a minimal amount of moisture is required for mould spores to "germinate" and start growing. Molds only require oxygen, water, and an organic surface on which to grow. Mold colonies can grow without light in any building cavity, above ceilings, and between walls. Landlords are required to locate the leak and make plans to remove all water as soon as one occurs due to the risk of mould damage when wood framing, drywall, ceiling tiles, and other building materials are even slightly wet.

How Do Experts Remove Water From Tight Spaces?

Even in a large apartment complex, portable extractors can be moved quite a distance inside the flats. Compared to the larger, more powerful truck-mounted models, the mobile units are significantly more adaptable in their usage and can fit in confined locations much more readily. Up to 12 litres of water can be extracted using the equipment before it needs to be drained and a new attempt made to remove as much water as is possible. The apparatus can be carried like a backpack. We must take into consideration various controlled removal procedures, such as drilling access holes into the walls, if the extractor cannot reach moisture even with extenders.

Commercial Services

6/4/2021 (Permalink)

Commercial Services

SERVPRO of Universal City/St. Hedwig is a leader in commercial emergency restoration services in the San Antonio, Texas area. Our high level of service, the standard of care, and expert licensed and certified crews set us apart from the competition. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Universal City/St. Hedwig has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military
• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

We are available 24 hours a day to get your San Antonio business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Universal City/St. Hedwig. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

6/4/2021 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. SERVPRO of Universal City/St. Hedwig is here to help you. (210) 610-6800.

Commercial Services

6/4/2021 (Permalink)

Commercial Services

SERVPRO of Universal City/St. Hedwig is a leader in commercial emergency restoration services in the San Antonio, Texas area. Our high level of service, the standard of care, and expert licensed and certified crews set us apart from the competition. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Universal City/St. Hedwig has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military
• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

We are available 24 hours a day to get your San Antonio business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Universal City/St. Hedwig. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

6/4/2021 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. SERVPRO of Universal City/St. Hedwig is here to help you. (210) 610-6800.

Commercial Services

6/4/2021 (Permalink)

Commercial Services

SERVPRO of Universal City/St. Hedwig is a leader in commercial emergency restoration services in the San Antonio, Texas area. Our high level of service, the standard of care, and expert licensed and certified crews set us apart from the competition. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Universal City/St. Hedwig has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military
• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

We are available 24 hours a day to get your San Antonio business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Universal City/St. Hedwig. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. Learn more about our commercial cleaning services:

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

6/4/2021 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include:

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. SERVPRO of Universal City/St. Hedwig is here to help you. (210) 610-6800.

Weather Related Storm Damage

6/2/2021 (Permalink)

Call SERVPRO at (210) 610-6800. We're always here to help!

Weather Related Storm Damage

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Universal City/St. Hedwig. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property.

Call us at 210-610-6800 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Universal City/St. Hedwig!

Faster to any size disaster. (210) 610-6800

Everyday Molds

6/2/2021 (Permalink)

Mold can cause health effects.

Everyday Molds

In this blog, I would like to address the everyday occurrence of good and normal molds so that we can clarify that all molds are not bad.

Good molds are molds that help make cheese, wines, and medicines. Most people really don't realize the products that would not be possible without good molds.

Normal molds are airborne mold spores and surface mold growth. Airborne mold spores are just a naturally occurring phenomena that get into our homes through open doors, open windows, and even on our clothes. These molds are considered normal as long as they did not originate within the home. What makes normal mold normal is that it is growing on a non-porous surface that cannot be a sustainable food source and it can be cleaned with normal house cleaning methods.

I hope that this somewhat clarifies the differences in molds and gives you a better understanding of what to look for.

For any questions or if you need us to look at an issue, please call SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Understanding Stove Top Fires

6/2/2021 (Permalink)

Be safe while you cook.

 Understanding Stove Top Fires

The best advice that I can give if a fire occurs on your stove top is to remain calm and remember the following tips:

* Always have a lid close by that can be placed on a burning pot. Even a cookie sheet that covers the pot will work. If a fire occurs, cover the pot, then turn the stove off. Don't peek! Let it cool completely down.

* Do not pick up a burning pot. Dropped and spilled hot food and burning oil can cause serious and tragic burns.

* Do not put water on a burning pot. This can make things much worse.

* You can use a fire extinguisher, but only if you know how to. Did you ever read the instructions? Or look at the manufacturers video on how to use? You probably should before you ever have to use one. You could make things worse!

* If the fire is too big or for whatever reason you are unsure if it can be contained, then get everyone outside and call 911.

After the fire is out, call SERVPRO of Universal City/St. Hedwig at (210) 610-6800 to walk the property with you and access the damage. Our team of professionals will help you restore your home and belongings and help you deal with insurance professionals.

Weather Related Storm Damage

6/2/2021 (Permalink)

Call SERVPRO at (210) 610-6800. We're always here to help!

Weather Related Storm Damage

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Universal City/St. Hedwig. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property.

Call us at 210-610-6800 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Universal City/St. Hedwig!

Faster to any size disaster. (210) 610-6800

Everyday Molds

6/2/2021 (Permalink)

Mold can cause health effects.

Everyday Molds

In this blog, I would like to address the everyday occurrence of good and normal molds so that we can clarify that all molds are not bad.

Good molds are molds that help make cheese, wines, and medicines. Most people really don't realize the products that would not be possible without good molds.

Normal molds are airborne mold spores and surface mold growth. Airborne mold spores are just a naturally occurring phenomena that get into our homes through open doors, open windows, and even on our clothes. These molds are considered normal as long as they did not originate within the home. What makes normal mold normal is that it is growing on a non-porous surface that cannot be a sustainable food source and it can be cleaned with normal house cleaning methods.

I hope that this somewhat clarifies the differences in molds and gives you a better understanding of what to look for.

For any questions or if you need us to look at an issue, please call SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Understanding Stove Top Fires

6/2/2021 (Permalink)

Be safe while you cook.

 Understanding Stove Top Fires

The best advice that I can give if a fire occurs on your stove top is to remain calm and remember the following tips:

* Always have a lid close by that can be placed on a burning pot. Even a cookie sheet that covers the pot will work. If a fire occurs, cover the pot, then turn the stove off. Don't peek! Let it cool completely down.

* Do not pick up a burning pot. Dropped and spilled hot food and burning oil can cause serious and tragic burns.

* Do not put water on a burning pot. This can make things much worse.

* You can use a fire extinguisher, but only if you know how to. Did you ever read the instructions? Or look at the manufacturers video on how to use? You probably should before you ever have to use one. You could make things worse!

* If the fire is too big or for whatever reason you are unsure if it can be contained, then get everyone outside and call 911.

After the fire is out, call SERVPRO of Universal City/St. Hedwig at (210) 610-6800 to walk the property with you and access the damage. Our team of professionals will help you restore your home and belongings and help you deal with insurance professionals.

Weather Related Storm Damage

6/2/2021 (Permalink)

Call SERVPRO at (210) 610-6800. We're always here to help!

Weather Related Storm Damage

This is the time of the year that the weather can be so unpredictable. Recently we have had warm or hot temperatures followed by cold fronts and vice versa. These extreme temperature changes can cause high winds, thunderstorms, hail, and torrential downpours.

When storm related events cause damage to your precious property, call the professionals at SERVPRO of Universal City/St. Hedwig. We will take the stress out of the situation and put your mind at ease that we can restore your property. We have IICRC certified WRT and ASD technicians that will professionally restore your property.

Call us at 210-610-6800 for situations that include but are not limited to board up, roof tarping, water extraction, pack outs, placing of drying equipment, and remodeling.

SERVPRO of Universal City/St. Hedwig!

Faster to any size disaster. (210) 610-6800

Everyday Molds

6/2/2021 (Permalink)

Mold can cause health effects.

Everyday Molds

In this blog, I would like to address the everyday occurrence of good and normal molds so that we can clarify that all molds are not bad.

Good molds are molds that help make cheese, wines, and medicines. Most people really don't realize the products that would not be possible without good molds.

Normal molds are airborne mold spores and surface mold growth. Airborne mold spores are just a naturally occurring phenomena that get into our homes through open doors, open windows, and even on our clothes. These molds are considered normal as long as they did not originate within the home. What makes normal mold normal is that it is growing on a non-porous surface that cannot be a sustainable food source and it can be cleaned with normal house cleaning methods.

I hope that this somewhat clarifies the differences in molds and gives you a better understanding of what to look for.

For any questions or if you need us to look at an issue, please call SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Understanding Stove Top Fires

6/2/2021 (Permalink)

Be safe while you cook.

 Understanding Stove Top Fires

The best advice that I can give if a fire occurs on your stove top is to remain calm and remember the following tips:

* Always have a lid close by that can be placed on a burning pot. Even a cookie sheet that covers the pot will work. If a fire occurs, cover the pot, then turn the stove off. Don't peek! Let it cool completely down.

* Do not pick up a burning pot. Dropped and spilled hot food and burning oil can cause serious and tragic burns.

* Do not put water on a burning pot. This can make things much worse.

* You can use a fire extinguisher, but only if you know how to. Did you ever read the instructions? Or look at the manufacturers video on how to use? You probably should before you ever have to use one. You could make things worse!

* If the fire is too big or for whatever reason you are unsure if it can be contained, then get everyone outside and call 911.

After the fire is out, call SERVPRO of Universal City/St. Hedwig at (210) 610-6800 to walk the property with you and access the damage. Our team of professionals will help you restore your home and belongings and help you deal with insurance professionals.

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

5/29/2021 (Permalink)

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

SERVPRO® of Universal City/St. Hedwig Professionals Provide Consistent Service and Reliable Information.

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time; who can you trust to provide dependable services and information?

SERVPRO® of Universal City/St. Hedwig Professionals respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO® of Universal City/St. Hedwig Professionals utilize technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

• Over 1,900 Franchises Nationwide
• Serving America Since 1967
• Trusted by Hundreds of Insurance Companies
• Nationwide Large Loss Response Team
• 24-Hour Emergency Response

Services Provided:

Restoration:

• Fire, Smoke and Soot
• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Document Drying
• Contents Claim Inventory Service

Cleaning:

• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Ceilings, Walls and Hard Floors
• Odor Identification
• Deodorization

SERVPRO of Universal City/St. Hedwig is dedicated to helping our residential and commercial neighbors in the San Antonio community if they are in need of the above services. We provide twenty-four-hour response seven days a week all year-round including holidays. Call SERVPRO today at (210) 610-6800.

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

5/29/2021 (Permalink)

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

SERVPRO® of Universal City/St. Hedwig Professionals Provide Consistent Service and Reliable Information.

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time; who can you trust to provide dependable services and information?

SERVPRO® of Universal City/St. Hedwig Professionals respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO® of Universal City/St. Hedwig Professionals utilize technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

• Over 1,900 Franchises Nationwide
• Serving America Since 1967
• Trusted by Hundreds of Insurance Companies
• Nationwide Large Loss Response Team
• 24-Hour Emergency Response

Services Provided:

Restoration:

• Fire, Smoke and Soot
• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Document Drying
• Contents Claim Inventory Service

Cleaning:

• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Ceilings, Walls and Hard Floors
• Odor Identification
• Deodorization

SERVPRO of Universal City/St. Hedwig is dedicated to helping our residential and commercial neighbors in the San Antonio community if they are in need of the above services. We provide twenty-four-hour response seven days a week all year-round including holidays. Call SERVPRO today at (210) 610-6800.

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

5/29/2021 (Permalink)

Real Value Packaged in Green: SERVPRO of Universal City/St. Hedwig can help

SERVPRO® of Universal City/St. Hedwig Professionals Provide Consistent Service and Reliable Information.

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time; who can you trust to provide dependable services and information?

SERVPRO® of Universal City/St. Hedwig Professionals respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO® of Universal City/St. Hedwig Professionals utilize technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

• Over 1,900 Franchises Nationwide
• Serving America Since 1967
• Trusted by Hundreds of Insurance Companies
• Nationwide Large Loss Response Team
• 24-Hour Emergency Response

Services Provided:

Restoration:

• Fire, Smoke and Soot
• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Catastrophic Storm Response
• Move Outs and Contents Restoration
• Document Drying
• Contents Claim Inventory Service

Cleaning:

• Air Ducts and HVAC
• Biohazard, Crime Scene and Vandalism
• Ceilings, Walls and Hard Floors
• Odor Identification
• Deodorization

SERVPRO of Universal City/St. Hedwig is dedicated to helping our residential and commercial neighbors in the San Antonio community if they are in need of the above services. We provide twenty-four-hour response seven days a week all year-round including holidays. Call SERVPRO today at (210) 610-6800.

Water Damage Emergency Tips

5/24/2021 (Permalink)

Water Damage Emergency Tips

 Water Damage Tips from SERVPRO of Universal City/St. Hedwig

We know how stressful a water damage event can be in your San Antonio home or business.  We want you to know that as a locally owned and operated company, we know all about San Antonio water damages.  We are here to help day or night at (210) 610-6800. While you wait for our arrival, there are a few things you can do as outlined in the tips below.  However, your focus should always be on safety first, so if it doesn't seem safe, just know that we will arrive quickly to help clean up your water emergency.  You can trust that you're in good hands with SERVPRO of Universal City/St. Hedwig.

Have A Water Damage Emergency? Call (210) 610-6800

What to Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Water Damage Emergency Tips

5/24/2021 (Permalink)

Water Damage Emergency Tips

 Water Damage Tips from SERVPRO of Universal City/St. Hedwig

We know how stressful a water damage event can be in your San Antonio home or business.  We want you to know that as a locally owned and operated company, we know all about San Antonio water damages.  We are here to help day or night at (210) 610-6800. While you wait for our arrival, there are a few things you can do as outlined in the tips below.  However, your focus should always be on safety first, so if it doesn't seem safe, just know that we will arrive quickly to help clean up your water emergency.  You can trust that you're in good hands with SERVPRO of Universal City/St. Hedwig.

Have A Water Damage Emergency? Call (210) 610-6800

What to Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Water Damage Emergency Tips

5/24/2021 (Permalink)

Water Damage Emergency Tips

 Water Damage Tips from SERVPRO of Universal City/St. Hedwig

We know how stressful a water damage event can be in your San Antonio home or business.  We want you to know that as a locally owned and operated company, we know all about San Antonio water damages.  We are here to help day or night at (210) 610-6800. While you wait for our arrival, there are a few things you can do as outlined in the tips below.  However, your focus should always be on safety first, so if it doesn't seem safe, just know that we will arrive quickly to help clean up your water emergency.  You can trust that you're in good hands with SERVPRO of Universal City/St. Hedwig.

Have A Water Damage Emergency? Call (210) 610-6800

What to Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Top Water Damage Causes in San Antonio, TX

5/24/2021 (Permalink)

Top Water Damage Causes in San Antonio, TX

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Universal City/St. Hedwig in Converse, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Universal City/St. Hedwig  today to remove and repair water damage. You can reach them at (210) 610-6800.

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

5/4/2021 (Permalink)

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Universal City/St. Hedwig is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 610-6800!

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

5/4/2021 (Permalink)

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Universal City/St. Hedwig is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 610-6800!

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

5/4/2021 (Permalink)

Be Prepared with SERVPRO of Universal City/St. Hedwig when a Storm Strikes!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Universal City/St. Hedwig is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the San Antonio area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call (210) 610-6800!

Flooding and Water Damage Restoration Universal City/ St. Hedwig

4/29/2021 (Permalink)

Flooding and Water Damage Restoration Universal City/ St. Hedwig

Professional Water Damage Services

When your property in Universal City/ St. Hedwig experiences damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property correctly. Our water removal and cleanup process also provide validation and documentation that your property is dry. Many Universal City/ St. Hedwig restoration companies offer 24-hour water cleanup and damage repairs. We are locally owned and backed by the trusted SERVPRO brand.

Trusted Water Removal and Property Repair for Universal City/ St. Hedwig  

We deal with water damage as quickly as possible. Waiting can cause extra damage to the property. With state-of-the-art equipment and an experienced crew, we can start cleaning and removing water right away. We work with your insurance company and keep you updated about the costs of water damage repairs to your property. We have been servicing the Universal City/ St. Hedwig region since 2017. Converse is our hometown, and we value everyone that resides here. As a family-owned business, we understand our community's needs and look forward to helping you with all of your dry out needs. Available day or night, we are here to help.

See our main water damage restoration page for complete services.

SERVPRO of Universal City/St. Hedwig

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Damage Restoration Specialists
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (210) 610-6800

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. San Antonio residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Universal City residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of universal City/St. Hedwig is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Universal City/ St. Hedwig community and want to do our part in making our community the best it can be.

We are proud to serve our local communities.

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1. Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Universal City/St. Hedwig understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (210) 610-6800. We are ready to make this situation “Like it never even happened.”

Flooding and Water Damage Restoration Universal City/ St. Hedwig

4/29/2021 (Permalink)

Flooding and Water Damage Restoration Universal City/ St. Hedwig

Professional Water Damage Services

When your property in Universal City/ St. Hedwig experiences damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property correctly. Our water removal and cleanup process also provide validation and documentation that your property is dry. Many Universal City/ St. Hedwig restoration companies offer 24-hour water cleanup and damage repairs. We are locally owned and backed by the trusted SERVPRO brand.

Trusted Water Removal and Property Repair for Universal City/ St. Hedwig  

We deal with water damage as quickly as possible. Waiting can cause extra damage to the property. With state-of-the-art equipment and an experienced crew, we can start cleaning and removing water right away. We work with your insurance company and keep you updated about the costs of water damage repairs to your property. We have been servicing the Universal City/ St. Hedwig region since 2017. Converse is our hometown, and we value everyone that resides here. As a family-owned business, we understand our community's needs and look forward to helping you with all of your dry out needs. Available day or night, we are here to help.

See our main water damage restoration page for complete services.

SERVPRO of Universal City/St. Hedwig

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Damage Restoration Specialists
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (210) 610-6800

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. San Antonio residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Universal City residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of universal City/St. Hedwig is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Universal City/ St. Hedwig community and want to do our part in making our community the best it can be.

We are proud to serve our local communities.

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1. Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Universal City/St. Hedwig understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (210) 610-6800. We are ready to make this situation “Like it never even happened.”

Flooding and Water Damage Restoration Universal City/ St. Hedwig

4/29/2021 (Permalink)

Flooding and Water Damage Restoration Universal City/ St. Hedwig

Professional Water Damage Services

When your property in Universal City/ St. Hedwig experiences damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property correctly. Our water removal and cleanup process also provide validation and documentation that your property is dry. Many Universal City/ St. Hedwig restoration companies offer 24-hour water cleanup and damage repairs. We are locally owned and backed by the trusted SERVPRO brand.

Trusted Water Removal and Property Repair for Universal City/ St. Hedwig  

We deal with water damage as quickly as possible. Waiting can cause extra damage to the property. With state-of-the-art equipment and an experienced crew, we can start cleaning and removing water right away. We work with your insurance company and keep you updated about the costs of water damage repairs to your property. We have been servicing the Universal City/ St. Hedwig region since 2017. Converse is our hometown, and we value everyone that resides here. As a family-owned business, we understand our community's needs and look forward to helping you with all of your dry out needs. Available day or night, we are here to help.

See our main water damage restoration page for complete services.

SERVPRO of Universal City/St. Hedwig

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Damage Restoration Specialists
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (210) 610-6800

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. San Antonio residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Universal City residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of universal City/St. Hedwig is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Universal City/ St. Hedwig community and want to do our part in making our community the best it can be.

We are proud to serve our local communities.

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1. Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of Universal City/St. Hedwig understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (210) 610-6800. We are ready to make this situation “Like it never even happened.”

Why SERVPRO?

4/28/2021 (Permalink)

Why SERVPRO?

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File
• First Notice of Loss.
• Detailed Loss Photos.
• Scanned Forms and Paperwork.
• All delivered by email or hard copy.
• On-line Access to All Files.
• New Assignments.
• Pending Jobs.
• Completed Jobs.
• Informative Reports to Improve Results
• Job Cost Data.
• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Universal City/ St. Hedwig is here to help. Call us at (210) 610-6800

Why SERVPRO?

4/28/2021 (Permalink)

Why SERVPRO?

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File
• First Notice of Loss.
• Detailed Loss Photos.
• Scanned Forms and Paperwork.
• All delivered by email or hard copy.
• On-line Access to All Files.
• New Assignments.
• Pending Jobs.
• Completed Jobs.
• Informative Reports to Improve Results
• Job Cost Data.
• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Universal City/ St. Hedwig is here to help. Call us at (210) 610-6800

Why SERVPRO?

4/28/2021 (Permalink)

Why SERVPRO?

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

• A Complete Electronic Job File
• First Notice of Loss.
• Detailed Loss Photos.
• Scanned Forms and Paperwork.
• All delivered by email or hard copy.
• On-line Access to All Files.
• New Assignments.
• Pending Jobs.
• Completed Jobs.
• Informative Reports to Improve Results
• Job Cost Data.
• Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Universal City/ St. Hedwig is here to help. Call us at (210) 610-6800

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

The Water Damage Restoration Process

4/27/2021 (Permalink)

The Water Damage Restoration Process

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?

Call Today (210) 610-6800

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our specialist will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Universal City/St. Hedwig is here tp help. Call (210)610-6800.  

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

How to Restore Your Belongings After Water Damage

4/1/2021 (Permalink)

How to Restore Your Belongings After Water Damage

Water in home settings can be devastating, whether from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Converse, TX home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs, and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s essential to clean them quickly. Non Porous items are usually much easier to clean since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non Porous Items

Dry cleaning may be appropriate when removing light water residue from nonporous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with dangerous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the airflow inside your home using open windows, air conditioners, and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority, whether you’re dealing with a broken pipe or a sewer backup. It’s best to wait for professional help to arrive for help with dry-cleaning or salvaging contaminated items. Call SERVPRO of Universal City/St. Hedwig for additional information regarding water damage.(210) 610-6800

Air Ducts and HVAC Cleaning

3/24/2021 (Permalink)

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Universal City/ St. Hedwig Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (210) 610-6800. 

Commercial Cleaning Services

3/24/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage 
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds 
• Ceilings, Walls and Hard floors 
• Odor Removal and Deodorization 
• Vandalism 

Faster To Any Size Disaster

3/24/2021 (Permalink)

Faster To Any Size Disaster

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Universal City/St. Hedwig provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Universal City/St. Hedwig arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Universal City/St. Hedwig can help you. Call us (210) 610-6800.

Certified: SERVPRO Cleaned

3/24/2021 (Permalink)

Certified: SERVPRO Cleaned

Ushering in a new standard of clean

As our communities get back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Universal City/St. Hedwig, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Universal City/St. Hedwig  Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  
  
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Have Questions? Call Today (210) 610-6800

Air Ducts and HVAC Cleaning

3/24/2021 (Permalink)

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Universal City/ St. Hedwig Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (210) 610-6800. 

Commercial Cleaning Services

3/24/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage 
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds 
• Ceilings, Walls and Hard floors 
• Odor Removal and Deodorization 
• Vandalism 

Faster To Any Size Disaster

3/24/2021 (Permalink)

Faster To Any Size Disaster

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Universal City/St. Hedwig provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Universal City/St. Hedwig arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Universal City/St. Hedwig can help you. Call us (210) 610-6800.

Certified: SERVPRO Cleaned

3/24/2021 (Permalink)

Certified: SERVPRO Cleaned

Ushering in a new standard of clean

As our communities get back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Universal City/St. Hedwig, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Universal City/St. Hedwig  Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  
  
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Have Questions? Call Today (210) 610-6800

Air Ducts and HVAC Cleaning

3/24/2021 (Permalink)

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Universal City/ St. Hedwig Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (210) 610-6800. 

Commercial Cleaning Services

3/24/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage 
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds 
• Ceilings, Walls and Hard floors 
• Odor Removal and Deodorization 
• Vandalism 

Faster To Any Size Disaster

3/24/2021 (Permalink)

Faster To Any Size Disaster

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Universal City/St. Hedwig provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (210) 610-6800

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Universal City/St. Hedwig arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Universal City/St. Hedwig can help you. Call us (210) 610-6800.

Certified: SERVPRO Cleaned

3/24/2021 (Permalink)

Certified: SERVPRO Cleaned

Ushering in a new standard of clean

As our communities get back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Universal City/St. Hedwig, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Universal City/St. Hedwig  Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  
  
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Have Questions? Call Today (210) 610-6800

Our Fire Damage Restoration Services

3/23/2021 (Permalink)

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (210) 610-6800

Certified: SERVPRO Cleaned

3/23/2021 (Permalink)

Certified: SERVPRO Cleaned

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO of Universal City/St. Hedwig , we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Biohazard Cleanup and Restoration

3/23/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices. 

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

Our Fire Damage Restoration Services

3/23/2021 (Permalink)

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (210) 610-6800

Certified: SERVPRO Cleaned

3/23/2021 (Permalink)

Certified: SERVPRO Cleaned

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO of Universal City/St. Hedwig , we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Biohazard Cleanup and Restoration

3/23/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices. 

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

Our Fire Damage Restoration Services

3/23/2021 (Permalink)

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (210) 610-6800

Certified: SERVPRO Cleaned

3/23/2021 (Permalink)

Certified: SERVPRO Cleaned

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO of Universal City/St. Hedwig , we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Biohazard Cleanup and Restoration

3/23/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices. 

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

A Legacy of Success

3/22/2021 (Permalink)

A Legacy of Success

The SERVPRO Story

Since 1967, SERVPRO has helped individuals realize their dreams of business ownership. Our founders, Ted and Doris Isaacson, passionately pursued a vision to "help entrepreneurs succeed."

Even today, SERVPRO's second generation owners have woven together that vision and our rich history with a forward-thinking approach.

From humble beginnings to a nationwide company with a dominant Brand in the marketplace, the possibilities for the future of SERVPRO seem endless.

Achievements

As the Franchise Community that cleaned up damage at the Pentagon after 9/11, an entire school district in Mississippi after Katrina's devastation, and helped restore the U.S. Treasury building, SERVPRO has achieved the following:

• 2016: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2015: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2014: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2013: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Forbes Magazine ranked SERVPRO as the #5 Top 20 "Franchises For The Buck"
• 2011: Entrepreneur Magazine ranked SERVPRO as the #8 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2011: CNN Money.com ranked SERVPRO as the #7 Franchise Opportunity overall
• 2011: Dunn & Bradstreet rated SERVPRO as the All Business All-star Franchise and ranked #9 Franchise Opportunity overall
• 2010: SERVPRO Industries, Inc. opens new 120,000 square foot warehouse facility.

• 2010: The SERVPRO System grosses more than $1 Billion for the first time in company history.

• 2010: Entrepreneur Magazine ranks SERVPRO as the #9 Franchise Opportunity in the country, as well as the No. 1 in the “Insurance/disaster restoration & cleaning” category for the sixth consecutive year. 

• Allbusiness.com also ranks SERVPRO as the #9 Franchisors in the country. Dun and Bradstreet - Ranked #9 Franchise Opportunity overall.

• 2009: SERVPRO sells its 1,500th Franchise.

• 2008: The Wall Street Journal chooses SERVPRO from 2,900 Franchise brands as one of the 25 High Performing Franchises.

• 2007: SERVPRO Industries, Inc. is given the Golden Torch Award by the American Society for Training and Development (ASTD) for innovation in practice.

• 2004: Entrepreneur Magazine ranks SERVPRO as #1 in the Restoration Services category. 

• 2002: SERVPRO sets a record, selling 100 Franchises in a year.

• 2000: SERVPRO sells its 1,000th Franchise.

• 1991: The Nashville Business Journal names SERVPRO Small Business of the Year.

Commercial Services

3/22/2021 (Permalink)

Commercial Services

Keeping your business clean, dry, and mold free is important for the health of both your customers and employees. It is important to take care of any water damage that occurs right away to prevent more damage from occurring in your office so that you can get back to work. At SERVPRO of  Universal City/ St. Hedwig we can handle any job from small businesses to large government facilities, so you can keep your business going with as few interruptions as possible. Our Emergency Disaster Response Team is in place 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. Our professionals are trained and certified to handle any size or scope of commercial water damage by using state of the art equipment and professional know-how.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig is available 24 hours a day to restore your Houston property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercials Storm Damage Cleanup
• Disaster Recovery Team 

Commercial Building Cleaning Services

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of Universal City/ St. Hedwig to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span. Learn more about our commercial cleaning services.

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

3/22/2021 (Permalink)

Carpets and Upholstery Cleaning

Does your San Antonio carpet need cleaning?  Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.  SERVPRO of Universal City/ St. Hedwig is able to clean your upholstery after a water damage or fire damage to help get it back to pre loss conditions.  SERVPRO of Universal City/ St. Hedwig  also offers carpet cleaning that is associated with a water or fire damage event to your Converse  residence or business. 

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800 

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short pile carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the lifespan of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

A Legacy of Success

3/22/2021 (Permalink)

A Legacy of Success

The SERVPRO Story

Since 1967, SERVPRO has helped individuals realize their dreams of business ownership. Our founders, Ted and Doris Isaacson, passionately pursued a vision to "help entrepreneurs succeed."

Even today, SERVPRO's second generation owners have woven together that vision and our rich history with a forward-thinking approach.

From humble beginnings to a nationwide company with a dominant Brand in the marketplace, the possibilities for the future of SERVPRO seem endless.

Achievements

As the Franchise Community that cleaned up damage at the Pentagon after 9/11, an entire school district in Mississippi after Katrina's devastation, and helped restore the U.S. Treasury building, SERVPRO has achieved the following:

• 2016: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2015: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2014: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2013: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Forbes Magazine ranked SERVPRO as the #5 Top 20 "Franchises For The Buck"
• 2011: Entrepreneur Magazine ranked SERVPRO as the #8 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2011: CNN Money.com ranked SERVPRO as the #7 Franchise Opportunity overall
• 2011: Dunn & Bradstreet rated SERVPRO as the All Business All-star Franchise and ranked #9 Franchise Opportunity overall
• 2010: SERVPRO Industries, Inc. opens new 120,000 square foot warehouse facility.

• 2010: The SERVPRO System grosses more than $1 Billion for the first time in company history.

• 2010: Entrepreneur Magazine ranks SERVPRO as the #9 Franchise Opportunity in the country, as well as the No. 1 in the “Insurance/disaster restoration & cleaning” category for the sixth consecutive year. 

• Allbusiness.com also ranks SERVPRO as the #9 Franchisors in the country. Dun and Bradstreet - Ranked #9 Franchise Opportunity overall.

• 2009: SERVPRO sells its 1,500th Franchise.

• 2008: The Wall Street Journal chooses SERVPRO from 2,900 Franchise brands as one of the 25 High Performing Franchises.

• 2007: SERVPRO Industries, Inc. is given the Golden Torch Award by the American Society for Training and Development (ASTD) for innovation in practice.

• 2004: Entrepreneur Magazine ranks SERVPRO as #1 in the Restoration Services category. 

• 2002: SERVPRO sets a record, selling 100 Franchises in a year.

• 2000: SERVPRO sells its 1,000th Franchise.

• 1991: The Nashville Business Journal names SERVPRO Small Business of the Year.

Commercial Services

3/22/2021 (Permalink)

Commercial Services

Keeping your business clean, dry, and mold free is important for the health of both your customers and employees. It is important to take care of any water damage that occurs right away to prevent more damage from occurring in your office so that you can get back to work. At SERVPRO of  Universal City/ St. Hedwig we can handle any job from small businesses to large government facilities, so you can keep your business going with as few interruptions as possible. Our Emergency Disaster Response Team is in place 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. Our professionals are trained and certified to handle any size or scope of commercial water damage by using state of the art equipment and professional know-how.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig is available 24 hours a day to restore your Houston property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercials Storm Damage Cleanup
• Disaster Recovery Team 

Commercial Building Cleaning Services

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of Universal City/ St. Hedwig to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span. Learn more about our commercial cleaning services.

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

3/22/2021 (Permalink)

Carpets and Upholstery Cleaning

Does your San Antonio carpet need cleaning?  Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.  SERVPRO of Universal City/ St. Hedwig is able to clean your upholstery after a water damage or fire damage to help get it back to pre loss conditions.  SERVPRO of Universal City/ St. Hedwig  also offers carpet cleaning that is associated with a water or fire damage event to your Converse  residence or business. 

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800 

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short pile carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the lifespan of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

A Legacy of Success

3/22/2021 (Permalink)

A Legacy of Success

The SERVPRO Story

Since 1967, SERVPRO has helped individuals realize their dreams of business ownership. Our founders, Ted and Doris Isaacson, passionately pursued a vision to "help entrepreneurs succeed."

Even today, SERVPRO's second generation owners have woven together that vision and our rich history with a forward-thinking approach.

From humble beginnings to a nationwide company with a dominant Brand in the marketplace, the possibilities for the future of SERVPRO seem endless.

Achievements

As the Franchise Community that cleaned up damage at the Pentagon after 9/11, an entire school district in Mississippi after Katrina's devastation, and helped restore the U.S. Treasury building, SERVPRO has achieved the following:

• 2016: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2015: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2014: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2013: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2012: Forbes Magazine ranked SERVPRO as the #5 Top 20 "Franchises For The Buck"
• 2011: Entrepreneur Magazine ranked SERVPRO as the #8 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category
• 2011: CNN Money.com ranked SERVPRO as the #7 Franchise Opportunity overall
• 2011: Dunn & Bradstreet rated SERVPRO as the All Business All-star Franchise and ranked #9 Franchise Opportunity overall
• 2010: SERVPRO Industries, Inc. opens new 120,000 square foot warehouse facility.

• 2010: The SERVPRO System grosses more than $1 Billion for the first time in company history.

• 2010: Entrepreneur Magazine ranks SERVPRO as the #9 Franchise Opportunity in the country, as well as the No. 1 in the “Insurance/disaster restoration & cleaning” category for the sixth consecutive year. 

• Allbusiness.com also ranks SERVPRO as the #9 Franchisors in the country. Dun and Bradstreet - Ranked #9 Franchise Opportunity overall.

• 2009: SERVPRO sells its 1,500th Franchise.

• 2008: The Wall Street Journal chooses SERVPRO from 2,900 Franchise brands as one of the 25 High Performing Franchises.

• 2007: SERVPRO Industries, Inc. is given the Golden Torch Award by the American Society for Training and Development (ASTD) for innovation in practice.

• 2004: Entrepreneur Magazine ranks SERVPRO as #1 in the Restoration Services category. 

• 2002: SERVPRO sets a record, selling 100 Franchises in a year.

• 2000: SERVPRO sells its 1,000th Franchise.

• 1991: The Nashville Business Journal names SERVPRO Small Business of the Year.

Commercial Services

3/22/2021 (Permalink)

Commercial Services

Keeping your business clean, dry, and mold free is important for the health of both your customers and employees. It is important to take care of any water damage that occurs right away to prevent more damage from occurring in your office so that you can get back to work. At SERVPRO of  Universal City/ St. Hedwig we can handle any job from small businesses to large government facilities, so you can keep your business going with as few interruptions as possible. Our Emergency Disaster Response Team is in place 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. Our professionals are trained and certified to handle any size or scope of commercial water damage by using state of the art equipment and professional know-how.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig is available 24 hours a day to restore your Houston property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercials Storm Damage Cleanup
• Disaster Recovery Team 

Commercial Building Cleaning Services

Every commercial property experiences wear and tear, including dirt and grime that accumulates from ordinary use. You can count on SERVPRO of Universal City/ St. Hedwig to make your workspace look its very best. Professional cleaning helps to protect your carpet and upholstery and increase its life-span. Learn more about our commercial cleaning services.

• Commercial Cleaning Services

Carpets and Upholstery Cleaning

3/22/2021 (Permalink)

Carpets and Upholstery Cleaning

Does your San Antonio carpet need cleaning?  Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.  SERVPRO of Universal City/ St. Hedwig is able to clean your upholstery after a water damage or fire damage to help get it back to pre loss conditions.  SERVPRO of Universal City/ St. Hedwig  also offers carpet cleaning that is associated with a water or fire damage event to your Converse  residence or business. 

Need Carpet or Upholstery Cleaning?

Call Today – (210) 610-6800 

We also offer a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short pile carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the lifespan of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Piloting the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Odor Removal and Deodorization

3/18/2021 (Permalink)

Odor Removal and Deodorization

As experts in deodorization, SERVPRO of Universal City/St. Hedwig is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. 

SERVPRO of Universal City/St. Hedwig (210) 610-6800. 

Fire Damage Restoration Process

3/18/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210) 610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Commercial Cleaning Services

3/18/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Duct and Hvac 
• Biohazard and Sewage
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds
• Ceilings, Walls, and Hard floors
• Odor Removal and Deodorization 
• Vandalism 

Odor Removal and Deodorization

3/18/2021 (Permalink)

Odor Removal and Deodorization

As experts in deodorization, SERVPRO of Universal City/St. Hedwig is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. 

SERVPRO of Universal City/St. Hedwig (210) 610-6800. 

Fire Damage Restoration Process

3/18/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210) 610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Commercial Cleaning Services

3/18/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Duct and Hvac 
• Biohazard and Sewage
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds
• Ceilings, Walls, and Hard floors
• Odor Removal and Deodorization 
• Vandalism 

Odor Removal and Deodorization

3/18/2021 (Permalink)

Odor Removal and Deodorization

As experts in deodorization, SERVPRO of Universal City/St. Hedwig is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. 

SERVPRO of Universal City/St. Hedwig (210) 610-6800. 

Fire Damage Restoration Process

3/18/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210) 610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Commercial Cleaning Services

3/18/2021 (Permalink)

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Universal City/St. Hedwig for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (210) 610-6800

Specialty Cleaning Services

SERVPRO of Universal City/St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Duct and Hvac 
• Biohazard and Sewage
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds
• Ceilings, Walls, and Hard floors
• Odor Removal and Deodorization 
• Vandalism 

Biohazard

3/16/2021 (Permalink)

We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Universal City/St. Hedwig has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

Call our office at (210)610-6800

Fire Damage Emergency Tips

3/16/2021 (Permalink)

What you can do until help arrives

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call (210)610-6800

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us  (210) 610-6800

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

3/16/2021 (Permalink)

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

Sometimes water damage and its source are easy to identify – for example when a pipe bursts or a major storm causes flooding. But sometimes the problem can be more subtle…and that can actually lead to more damage over the long-term if you don’t recognize a problem before it becomes a potential disaster.  

If you’re concerned there may be a water problem in your home or business, here are 5 common but not-so-obvious signs to look out for:

Water Stains

If you see pale yellow or brown stains on your ceilings, wall, or floors, that may indicate the presence of a slow but steady leak.

Many times, water stains will form directly under the water source. However, sometimes water will run along wire, pipes or other materials and then drip and cause stains far from the source. Make sure you figure out the cause of the water damage you see.

Mold Growth

Mold grows where there is sufficient wetness for it to thrive, so if you have a mold problem, there’s a water problem.

Sometimes materials in your home will become mold infested if they’ve become wet and have never been able to dry sufficiently.  This can happen to fabric, wood, insulation, and perhaps even your floors, ceilings, or walls.

Odors

A musty smell can be one of the first signs of a water problem, even if you can’t yet see any leaks.

Be on the lookout for any sudden changes in odor.  Take note if it gets worse after a rainstorm or while you’re taking a shower or running the dishwasher.

Weak Wall, Floors, or Ceilings

Water will weaken your building materials. You might notice that your walls are becoming more soft or “spongy”, your floors might be bowing, there may be a crack in your ceiling or a bubble in your wall paper.

A sudden large leak might cause a major, obvious problem, but if the leak is slow these issues might come on gradually over weeks or months.  The sooner you notice, the sooner you can address the root cause.

Higher Utility Bills

If you have a sudden and unexpected surge in your utility bill, that might be an indication of a water problem.

While slight fluctuations month to month are normal, be on the lookout for a sudden rise in the water bill, especially if there’s no corresponding increase in your sewer rates.  If there isn’t a reason you can think of why your water bill might be high this month, it may be that there’s a water damage issue.

Here at SERVPRO of Universal City/St. Hedwig  we know just how disastrous water damage can be to a home or business.  That’s why we’re passionate about helping the people in this community do what they can to prevent water damage before it becomes a major issue.

But IF you have water damage – even just minor damage – SERVPRO of Universal City/St. Hedwig  can help you identify and address the source of the problem and ensure that it won’t turn into an expensive catastrophe for your home or business.

Call SERVPRO of Universal City/ St.Hedwig at (210) 610-6800

Biohazard

3/16/2021 (Permalink)

We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Universal City/St. Hedwig has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

Call our office at (210)610-6800

Fire Damage Emergency Tips

3/16/2021 (Permalink)

What you can do until help arrives

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call (210)610-6800

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us  (210) 610-6800

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

3/16/2021 (Permalink)

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

Sometimes water damage and its source are easy to identify – for example when a pipe bursts or a major storm causes flooding. But sometimes the problem can be more subtle…and that can actually lead to more damage over the long-term if you don’t recognize a problem before it becomes a potential disaster.  

If you’re concerned there may be a water problem in your home or business, here are 5 common but not-so-obvious signs to look out for:

Water Stains

If you see pale yellow or brown stains on your ceilings, wall, or floors, that may indicate the presence of a slow but steady leak.

Many times, water stains will form directly under the water source. However, sometimes water will run along wire, pipes or other materials and then drip and cause stains far from the source. Make sure you figure out the cause of the water damage you see.

Mold Growth

Mold grows where there is sufficient wetness for it to thrive, so if you have a mold problem, there’s a water problem.

Sometimes materials in your home will become mold infested if they’ve become wet and have never been able to dry sufficiently.  This can happen to fabric, wood, insulation, and perhaps even your floors, ceilings, or walls.

Odors

A musty smell can be one of the first signs of a water problem, even if you can’t yet see any leaks.

Be on the lookout for any sudden changes in odor.  Take note if it gets worse after a rainstorm or while you’re taking a shower or running the dishwasher.

Weak Wall, Floors, or Ceilings

Water will weaken your building materials. You might notice that your walls are becoming more soft or “spongy”, your floors might be bowing, there may be a crack in your ceiling or a bubble in your wall paper.

A sudden large leak might cause a major, obvious problem, but if the leak is slow these issues might come on gradually over weeks or months.  The sooner you notice, the sooner you can address the root cause.

Higher Utility Bills

If you have a sudden and unexpected surge in your utility bill, that might be an indication of a water problem.

While slight fluctuations month to month are normal, be on the lookout for a sudden rise in the water bill, especially if there’s no corresponding increase in your sewer rates.  If there isn’t a reason you can think of why your water bill might be high this month, it may be that there’s a water damage issue.

Here at SERVPRO of Universal City/St. Hedwig  we know just how disastrous water damage can be to a home or business.  That’s why we’re passionate about helping the people in this community do what they can to prevent water damage before it becomes a major issue.

But IF you have water damage – even just minor damage – SERVPRO of Universal City/St. Hedwig  can help you identify and address the source of the problem and ensure that it won’t turn into an expensive catastrophe for your home or business.

Call SERVPRO of Universal City/ St.Hedwig at (210) 610-6800

Biohazard

3/16/2021 (Permalink)

We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Universal City/St. Hedwig has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

Call our office at (210)610-6800

Fire Damage Emergency Tips

3/16/2021 (Permalink)

What you can do until help arrives

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call (210)610-6800

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. 

SERVPRO of Universal City/St. Hedwig is here to help. Call us  (210) 610-6800

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

3/16/2021 (Permalink)

Why SERVPRO Can Help with Water Damage – Even When It’s Not Obvious What / Where the Problem Is

Sometimes water damage and its source are easy to identify – for example when a pipe bursts or a major storm causes flooding. But sometimes the problem can be more subtle…and that can actually lead to more damage over the long-term if you don’t recognize a problem before it becomes a potential disaster.  

If you’re concerned there may be a water problem in your home or business, here are 5 common but not-so-obvious signs to look out for:

Water Stains

If you see pale yellow or brown stains on your ceilings, wall, or floors, that may indicate the presence of a slow but steady leak.

Many times, water stains will form directly under the water source. However, sometimes water will run along wire, pipes or other materials and then drip and cause stains far from the source. Make sure you figure out the cause of the water damage you see.

Mold Growth

Mold grows where there is sufficient wetness for it to thrive, so if you have a mold problem, there’s a water problem.

Sometimes materials in your home will become mold infested if they’ve become wet and have never been able to dry sufficiently.  This can happen to fabric, wood, insulation, and perhaps even your floors, ceilings, or walls.

Odors

A musty smell can be one of the first signs of a water problem, even if you can’t yet see any leaks.

Be on the lookout for any sudden changes in odor.  Take note if it gets worse after a rainstorm or while you’re taking a shower or running the dishwasher.

Weak Wall, Floors, or Ceilings

Water will weaken your building materials. You might notice that your walls are becoming more soft or “spongy”, your floors might be bowing, there may be a crack in your ceiling or a bubble in your wall paper.

A sudden large leak might cause a major, obvious problem, but if the leak is slow these issues might come on gradually over weeks or months.  The sooner you notice, the sooner you can address the root cause.

Higher Utility Bills

If you have a sudden and unexpected surge in your utility bill, that might be an indication of a water problem.

While slight fluctuations month to month are normal, be on the lookout for a sudden rise in the water bill, especially if there’s no corresponding increase in your sewer rates.  If there isn’t a reason you can think of why your water bill might be high this month, it may be that there’s a water damage issue.

Here at SERVPRO of Universal City/St. Hedwig  we know just how disastrous water damage can be to a home or business.  That’s why we’re passionate about helping the people in this community do what they can to prevent water damage before it becomes a major issue.

But IF you have water damage – even just minor damage – SERVPRO of Universal City/St. Hedwig  can help you identify and address the source of the problem and ensure that it won’t turn into an expensive catastrophe for your home or business.

Call SERVPRO of Universal City/ St.Hedwig at (210) 610-6800

Biohazard Cleanup and Restoration

3/15/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup
• Crime Scene residues 

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

Call SERVPRO of Universal City/ St. Hedwig at (210)610-6800. 

Fire Damage Restoration Process

3/15/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210)610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig is here to help you! Call us at (210)610-6800.

Advanced Technology and Techniques

3/15/2021 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Universal City/St. Hedwig  Professionals to restore a property back to pre loss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call SERVPRO of Universal City/St. Hedwig at (210)610-6800 

Biohazard Cleanup and Restoration

3/15/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup
• Crime Scene residues 

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

Call SERVPRO of Universal City/ St. Hedwig at (210)610-6800. 

Fire Damage Restoration Process

3/15/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210)610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig is here to help you! Call us at (210)610-6800.

Advanced Technology and Techniques

3/15/2021 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Universal City/St. Hedwig  Professionals to restore a property back to pre loss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call SERVPRO of Universal City/St. Hedwig at (210)610-6800 

Biohazard Cleanup and Restoration

3/15/2021 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?

Call Us Today (210) 610-6800

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. Through our specialized viral pathogen-cleaning program, Certified: SERVPRO Cleaned, we’ve helped tens of thousands of businesses nationwide keep their doors open. If you encounter a positive COVID case, call on the experts you can trust. Backed by an industry-leading training program and over 50 years of experience in biohazard decontamination, let SERVPRO professionals instill safety and confidence in everyone who enters your space with a higher standard of cleanliness.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

• Coronavirus - viral pathogen
• Sewage backups
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup
• Crime Scene residues 

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

Call SERVPRO of Universal City/ St. Hedwig at (210)610-6800. 

Fire Damage Restoration Process

3/15/2021 (Permalink)

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Universal City/St. Hedwig has the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (210)610-6800

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Universal City/St. Hedwig is here to help you! Call us at (210)610-6800.

Advanced Technology and Techniques

3/15/2021 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Universal City/St. Hedwig  Professionals to restore a property back to pre loss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

• Air scrubbers
• Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

• Deodorization products control odors from excessive moisture.
• Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Call SERVPRO of Universal City/St. Hedwig at (210)610-6800 

Mold Remediation and Restoration

2/26/2021 (Permalink)

Mold Remediation and Restoration

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, SERVPRO of Universal City/ St. Hedwig Professionals can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

If You See Signs of Mold, Call (210) 610-6800

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

• Hot Water Heater Malfunction 
• A/C leak
• Pipe Burst
• Toilet Mishap
• Hail Damage
• Rain Water
• Roof Leak
• Refrigerator Line
• Dishwasher
• Washing Machine
• Bathtub/Shower
• Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Storm Damage Cleanup and Restoration

2/26/2021 (Permalink)

Storm Damage Cleanup and Restoration

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Storm and Flooding Restoration in Converse, Tx 

A major storm event can create massive destruction to not only your home or business but also in our community. They create destruction and leave behind devastation in all forms.  Wind damage, water damage, fire damage, you name it a storm can cause it. Cleaning up after storm damage requires a certain level of restoration experts to get the job done right. SERVPRO of Universal City/ St. Hedwig has specialized training in storm damage restoration for both residential and commercial structures and contents. When a storm hits your San Antonio  home or business, you need the company with storm damage experience and expertise. SERVPRO of Universal City/ St. Hedwig can respond immediately and we will work hard for you.

Have Storm or Flood Damage?

Call Us Today (210)610-6800

Commercial Services

2/26/2021 (Permalink)

Commercial Services

Commercial properties require constant maintenance and management to ensure it is always aesthetically pleasing. However, what happens when your property falls victim to a major catastrophe like water or fire damage, or maybe mold? It is important to know who you call to respond quickly and restore your property efficiently. SERVPRO of Universal City/ St. Hedwig has the resources and expertise to restore your property while minimizing the disruption to your clients. Restoring commercial properties requires a unique blend of training, experience, and equipment. Our team of restoration professionals possesses all the necessary experience to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig  is available 24 hours a day to restore your Converse property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration 
• Commercial Fire Damage Restoration 
• Commercial Mold Remediation 
• Commercial Storm Damage Cleanup 

Commercial Building Cleaning Services

SERVPRO of Universal City/ St. Hedwig  offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Universal City/ St. Hedwig. Learn more about our commercial cleaning services:

Residential Cleaning Services

2/26/2021 (Permalink)

Residential Cleaning Services

SERVPRO of Universal City/ St. Hedwig knows how hectic life gets. We all get pulled in multiple directions with work, family and friends, and many things can happen. The carpets acquire stains from kids and pets and homes just get dirty. We completely understand that life can get in the way of keeping a house maintained at all times. We have the expertise to provide a deeper clean than your basic house cleaning service. Our team of dedicated and highly trained residential cleaning specialists that will ease the burden of cleaning of your home. We pride ourselves on the ability to create a safe, clean and comfortable living environment for you and your family.

Need Cleaning Services?

Call Us Today –(2100 610-6800

Residential Cleaning Services include: 

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Mold Remediation and Restoration

2/26/2021 (Permalink)

Mold Remediation and Restoration

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, SERVPRO of Universal City/ St. Hedwig Professionals can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

If You See Signs of Mold, Call (210) 610-6800

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

• Hot Water Heater Malfunction 
• A/C leak
• Pipe Burst
• Toilet Mishap
• Hail Damage
• Rain Water
• Roof Leak
• Refrigerator Line
• Dishwasher
• Washing Machine
• Bathtub/Shower
• Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Storm Damage Cleanup and Restoration

2/26/2021 (Permalink)

Storm Damage Cleanup and Restoration

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Storm and Flooding Restoration in Converse, Tx 

A major storm event can create massive destruction to not only your home or business but also in our community. They create destruction and leave behind devastation in all forms.  Wind damage, water damage, fire damage, you name it a storm can cause it. Cleaning up after storm damage requires a certain level of restoration experts to get the job done right. SERVPRO of Universal City/ St. Hedwig has specialized training in storm damage restoration for both residential and commercial structures and contents. When a storm hits your San Antonio  home or business, you need the company with storm damage experience and expertise. SERVPRO of Universal City/ St. Hedwig can respond immediately and we will work hard for you.

Have Storm or Flood Damage?

Call Us Today (210)610-6800

Commercial Services

2/26/2021 (Permalink)

Commercial Services

Commercial properties require constant maintenance and management to ensure it is always aesthetically pleasing. However, what happens when your property falls victim to a major catastrophe like water or fire damage, or maybe mold? It is important to know who you call to respond quickly and restore your property efficiently. SERVPRO of Universal City/ St. Hedwig has the resources and expertise to restore your property while minimizing the disruption to your clients. Restoring commercial properties requires a unique blend of training, experience, and equipment. Our team of restoration professionals possesses all the necessary experience to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig  is available 24 hours a day to restore your Converse property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration 
• Commercial Fire Damage Restoration 
• Commercial Mold Remediation 
• Commercial Storm Damage Cleanup 

Commercial Building Cleaning Services

SERVPRO of Universal City/ St. Hedwig  offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Universal City/ St. Hedwig. Learn more about our commercial cleaning services:

Residential Cleaning Services

2/26/2021 (Permalink)

Residential Cleaning Services

SERVPRO of Universal City/ St. Hedwig knows how hectic life gets. We all get pulled in multiple directions with work, family and friends, and many things can happen. The carpets acquire stains from kids and pets and homes just get dirty. We completely understand that life can get in the way of keeping a house maintained at all times. We have the expertise to provide a deeper clean than your basic house cleaning service. Our team of dedicated and highly trained residential cleaning specialists that will ease the burden of cleaning of your home. We pride ourselves on the ability to create a safe, clean and comfortable living environment for you and your family.

Need Cleaning Services?

Call Us Today –(2100 610-6800

Residential Cleaning Services include: 

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Mold Remediation and Restoration

2/26/2021 (Permalink)

Mold Remediation and Restoration

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, SERVPRO of Universal City/ St. Hedwig Professionals can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

If You See Signs of Mold, Call (210) 610-6800

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Water Damage Repair and Restoration

2/26/2021 (Permalink)

Water Damage Repair and Restoration

Pipe burst in your Bexar County home?  Toilet overflow in your San Antonio business? SERVPRO of Universal City/ St. Hedwig is available with highly trained professionals who are ready to respond immediately to flood and water damages at your Bexar County home office. No Matter the circumstance, you need a company that can respond immediately, has the expertise, equipment and certified training to properly restore your property. As a locally owned company SERVPRO of Universal City/ St. Hedwig uses advanced inspection extraction equipment to find water and remove it as quickly as possible. Our technicians use advanced monitoring and documenting equipment to document the drying process which is uploaded directly to our administrative team to provide quality assurance and that proper drying is performed.  

Examples of accidents that lead to water damage but not limited to:

• Hot Water Heater Malfunction 
• A/C leak
• Pipe Burst
• Toilet Mishap
• Hail Damage
• Rain Water
• Roof Leak
• Refrigerator Line
• Dishwasher
• Washing Machine
• Bathtub/Shower
• Sprinkler System

When in doubt, call the IICRC certified experts at SERVPRO of Universal City/ St. Hedwig.  We are here to help, twenty-four hours a day, seven days a week, 365 days a year.

Call us at (210) 610-6800

Storm Damage Cleanup and Restoration

2/26/2021 (Permalink)

Storm Damage Cleanup and Restoration

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Storm and Flooding Restoration in Converse, Tx 

A major storm event can create massive destruction to not only your home or business but also in our community. They create destruction and leave behind devastation in all forms.  Wind damage, water damage, fire damage, you name it a storm can cause it. Cleaning up after storm damage requires a certain level of restoration experts to get the job done right. SERVPRO of Universal City/ St. Hedwig has specialized training in storm damage restoration for both residential and commercial structures and contents. When a storm hits your San Antonio  home or business, you need the company with storm damage experience and expertise. SERVPRO of Universal City/ St. Hedwig can respond immediately and we will work hard for you.

Have Storm or Flood Damage?

Call Us Today (210)610-6800

Commercial Services

2/26/2021 (Permalink)

Commercial Services

Commercial properties require constant maintenance and management to ensure it is always aesthetically pleasing. However, what happens when your property falls victim to a major catastrophe like water or fire damage, or maybe mold? It is important to know who you call to respond quickly and restore your property efficiently. SERVPRO of Universal City/ St. Hedwig has the resources and expertise to restore your property while minimizing the disruption to your clients. Restoring commercial properties requires a unique blend of training, experience, and equipment. Our team of restoration professionals possesses all the necessary experience to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (210) 610-6800

Commercial Building Restoration Services

SERVPRO of Universal City/ St. Hedwig  is available 24 hours a day to restore your Converse property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration 
• Commercial Fire Damage Restoration 
• Commercial Mold Remediation 
• Commercial Storm Damage Cleanup 

Commercial Building Cleaning Services

SERVPRO of Universal City/ St. Hedwig  offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Universal City/ St. Hedwig. Learn more about our commercial cleaning services:

Residential Cleaning Services

2/26/2021 (Permalink)

Residential Cleaning Services

SERVPRO of Universal City/ St. Hedwig knows how hectic life gets. We all get pulled in multiple directions with work, family and friends, and many things can happen. The carpets acquire stains from kids and pets and homes just get dirty. We completely understand that life can get in the way of keeping a house maintained at all times. We have the expertise to provide a deeper clean than your basic house cleaning service. Our team of dedicated and highly trained residential cleaning specialists that will ease the burden of cleaning of your home. We pride ourselves on the ability to create a safe, clean and comfortable living environment for you and your family.

Need Cleaning Services?

Call Us Today –(2100 610-6800

Residential Cleaning Services include: 

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Commercial Cleaning

1/29/2021 (Permalink)

Commercial Cleaning

1/29/2021

SERVPRO of Universal City/St. Hedwig is well-known for its fire and water cleanup and restoration services that we provide. Whenever we talk to different people, they are always shocked when we tell them that we do general cleaning in commercial buildings as well. Believe it or not, it is a huge feature that we have on our lists of services. 

While some are surprised that we offer general cleaning, it is often one of many jobs that we do. Different services that we do within commercial cleaning is: Air ducts, carpets, walls, hardwood floors, ceilings, and plenty more.

Here at SERVPRO of Universal City/St. Hedwig, we want you all to know everything that we offer because the list goes on and on. So if your business needs cleaning give SERVPRO of Universal City/St. Hedwig a call at (2100 610-6800).

How Can SERVPRO Help During Covid-19?

1/29/2021 (Permalink)

How Can SERVPRO Help During Covid-19?

1/29/2021

There is no doubt that this year has been tough on everyone. The term “unprecedented times,” as well as phrases like “uncertain” and “strange times” have appeared frequently in the media to describe this year. Given the increasing number of COVID cases in Texas, it is not hard to see why that is the case..  However, we hope that you can take comfort knowing that we are Here to Help clean and disinfect your home or office should you need it.

At SERVPRO of Universal City/St. Hedwig, we have been on the front lines since the beginning of this pandemic. We have disinfected numerous homes and businesses over the past year, helping to keep the communities we know and love safe. Our expertly trained staff have a full understanding of the protocols set forth by the Centers for Disease Control and Prevention and use approved EPA products to clean and disinfect against COVID-19. 

Biohazard cleaning, as well as pathogen cleaning, are services we have offered for decades. This is a line of work we have years of experience and training in - so you can trust that we will deliver a thorough and complete job. Standard janitorial services do not deal with biohazards in the workplace routinely. That is why you should call the experienced and well-equipped staff of SERVPRO of Universal City/St. Hedwig to keep you and your loved ones safe. We will consult with you to learn about your workspace or home and create a unique and individualized course of action.  We will clean according to the agreed-upon plan, closely following CDC protocols and using EPA approved products. We will certify that we have completed those protocols and leave you with branding and collateral that will give your employees and customers the confidence to visit your establishment, knowing that it is Certified: SERVPRO Cleaned.

Whether you want to do something proactively for your business or you have had an active case of COVID-19 on-site, the professionals of SERVPRO of Universal City/St. Hedwig can help during these unprecedented, uncertain, and strange times. 

Call us directly at (210) 610-6800

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021 (Permalink)

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

Mold assessment activities include an inspection, investigation, or survey of a dwelling or other structure to provide the owner or occupant with information regarding the presence, identification, or evaluation of mold, the development of a mold management plan or remediation protocol, and the collection or analysis of a mold sample. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services in Texas are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants.

If you suspect mold in your home or business, call the certified professionals at SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Commercial Cleaning

1/29/2021 (Permalink)

Commercial Cleaning

1/29/2021

SERVPRO of Universal City/St. Hedwig is well-known for its fire and water cleanup and restoration services that we provide. Whenever we talk to different people, they are always shocked when we tell them that we do general cleaning in commercial buildings as well. Believe it or not, it is a huge feature that we have on our lists of services. 

While some are surprised that we offer general cleaning, it is often one of many jobs that we do. Different services that we do within commercial cleaning is: Air ducts, carpets, walls, hardwood floors, ceilings, and plenty more.

Here at SERVPRO of Universal City/St. Hedwig, we want you all to know everything that we offer because the list goes on and on. So if your business needs cleaning give SERVPRO of Universal City/St. Hedwig a call at (2100 610-6800).

How Can SERVPRO Help During Covid-19?

1/29/2021 (Permalink)

How Can SERVPRO Help During Covid-19?

1/29/2021

There is no doubt that this year has been tough on everyone. The term “unprecedented times,” as well as phrases like “uncertain” and “strange times” have appeared frequently in the media to describe this year. Given the increasing number of COVID cases in Texas, it is not hard to see why that is the case..  However, we hope that you can take comfort knowing that we are Here to Help clean and disinfect your home or office should you need it.

At SERVPRO of Universal City/St. Hedwig, we have been on the front lines since the beginning of this pandemic. We have disinfected numerous homes and businesses over the past year, helping to keep the communities we know and love safe. Our expertly trained staff have a full understanding of the protocols set forth by the Centers for Disease Control and Prevention and use approved EPA products to clean and disinfect against COVID-19. 

Biohazard cleaning, as well as pathogen cleaning, are services we have offered for decades. This is a line of work we have years of experience and training in - so you can trust that we will deliver a thorough and complete job. Standard janitorial services do not deal with biohazards in the workplace routinely. That is why you should call the experienced and well-equipped staff of SERVPRO of Universal City/St. Hedwig to keep you and your loved ones safe. We will consult with you to learn about your workspace or home and create a unique and individualized course of action.  We will clean according to the agreed-upon plan, closely following CDC protocols and using EPA approved products. We will certify that we have completed those protocols and leave you with branding and collateral that will give your employees and customers the confidence to visit your establishment, knowing that it is Certified: SERVPRO Cleaned.

Whether you want to do something proactively for your business or you have had an active case of COVID-19 on-site, the professionals of SERVPRO of Universal City/St. Hedwig can help during these unprecedented, uncertain, and strange times. 

Call us directly at (210) 610-6800

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021 (Permalink)

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

Mold assessment activities include an inspection, investigation, or survey of a dwelling or other structure to provide the owner or occupant with information regarding the presence, identification, or evaluation of mold, the development of a mold management plan or remediation protocol, and the collection or analysis of a mold sample. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services in Texas are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants.

If you suspect mold in your home or business, call the certified professionals at SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

Commercial Cleaning

1/29/2021 (Permalink)

Commercial Cleaning

1/29/2021

SERVPRO of Universal City/St. Hedwig is well-known for its fire and water cleanup and restoration services that we provide. Whenever we talk to different people, they are always shocked when we tell them that we do general cleaning in commercial buildings as well. Believe it or not, it is a huge feature that we have on our lists of services. 

While some are surprised that we offer general cleaning, it is often one of many jobs that we do. Different services that we do within commercial cleaning is: Air ducts, carpets, walls, hardwood floors, ceilings, and plenty more.

Here at SERVPRO of Universal City/St. Hedwig, we want you all to know everything that we offer because the list goes on and on. So if your business needs cleaning give SERVPRO of Universal City/St. Hedwig a call at (2100 610-6800).

How Can SERVPRO Help During Covid-19?

1/29/2021 (Permalink)

How Can SERVPRO Help During Covid-19?

1/29/2021

There is no doubt that this year has been tough on everyone. The term “unprecedented times,” as well as phrases like “uncertain” and “strange times” have appeared frequently in the media to describe this year. Given the increasing number of COVID cases in Texas, it is not hard to see why that is the case..  However, we hope that you can take comfort knowing that we are Here to Help clean and disinfect your home or office should you need it.

At SERVPRO of Universal City/St. Hedwig, we have been on the front lines since the beginning of this pandemic. We have disinfected numerous homes and businesses over the past year, helping to keep the communities we know and love safe. Our expertly trained staff have a full understanding of the protocols set forth by the Centers for Disease Control and Prevention and use approved EPA products to clean and disinfect against COVID-19. 

Biohazard cleaning, as well as pathogen cleaning, are services we have offered for decades. This is a line of work we have years of experience and training in - so you can trust that we will deliver a thorough and complete job. Standard janitorial services do not deal with biohazards in the workplace routinely. That is why you should call the experienced and well-equipped staff of SERVPRO of Universal City/St. Hedwig to keep you and your loved ones safe. We will consult with you to learn about your workspace or home and create a unique and individualized course of action.  We will clean according to the agreed-upon plan, closely following CDC protocols and using EPA approved products. We will certify that we have completed those protocols and leave you with branding and collateral that will give your employees and customers the confidence to visit your establishment, knowing that it is Certified: SERVPRO Cleaned.

Whether you want to do something proactively for your business or you have had an active case of COVID-19 on-site, the professionals of SERVPRO of Universal City/St. Hedwig can help during these unprecedented, uncertain, and strange times. 

Call us directly at (210) 610-6800

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021 (Permalink)

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

1/29/2021

Learning About Mold Assessment vs. Mold Remediation in the State of Texas

Mold assessment activities include an inspection, investigation, or survey of a dwelling or other structure to provide the owner or occupant with information regarding the presence, identification, or evaluation of mold, the development of a mold management plan or remediation protocol, and the collection or analysis of a mold sample. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services in Texas are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants.

If you suspect mold in your home or business, call the certified professionals at SERVPRO of Universal City/St. Hedwig at (210) 610-6800.

How Clean are Your Air Ducts?

1/28/2021 (Permalink)

How Clean are Your Air Ducts?

1/28/2021

Your air ducts, you don’t see them, so they must be just fine. But they do see a lot of traffic, but do they need to be cleaned?

Your air ducts do need cleaned if you have these issues;

• Permanent or long-term water damage.

• Mold, mildew, or other microbial growth.

• Debris buildup that restricts air-flow.

• Dust, cobwebs, or other debris visibly blowing from ductwork/registers.

• Evidence of insect or rodent infestation.

• Offensive odors from your duct work.

• Frequent bouts of illness or allergies among your family A SERVPRO of Universal City / St. Hedwig technician will inspect each air duct, opening all access panels. We will clean supply ducts, return ducts, air vents, and diffusers. In all cases of duct cleaning, it is also necessary to address the source of the dirty air duct to prevent recurrence, including moisture, water, dust, debris, pest contamination, and other pollutants.

• Want to reduce the need for duct cleaning?

• During normal operation, dust can accumulate in duct work that can lead to microbial growth. Duct cleaning will reduce this growth, as well as increase the efficiency of your system.

• Regularly change your air filter.

• Regularly schedule annual professional maintenance and cleaning.

• Maintain good housekeeping practices to reduce the likelihood of contaminants.

• Ensure air intakes are properly located.

• Have your duct work regularly inspected.

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use

• Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.

• Limit showers to no longer than 5-minutes.

• Select the appropriate water level for the size of your load of laundry or dishes.

Watering Plants

• Rotate plants toward the light whenever you water them to keep them growing straight.

• Water hanging plants with ice cubes to keep water from spilling out of the bottom.

• Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water

• To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.

• Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.

• Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.

• If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.

How to Water

• Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.

• If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.

• Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

How Clean are Your Air Ducts?

1/28/2021 (Permalink)

How Clean are Your Air Ducts?

1/28/2021

Your air ducts, you don’t see them, so they must be just fine. But they do see a lot of traffic, but do they need to be cleaned?

Your air ducts do need cleaned if you have these issues;

• Permanent or long-term water damage.

• Mold, mildew, or other microbial growth.

• Debris buildup that restricts air-flow.

• Dust, cobwebs, or other debris visibly blowing from ductwork/registers.

• Evidence of insect or rodent infestation.

• Offensive odors from your duct work.

• Frequent bouts of illness or allergies among your family A SERVPRO of Universal City / St. Hedwig technician will inspect each air duct, opening all access panels. We will clean supply ducts, return ducts, air vents, and diffusers. In all cases of duct cleaning, it is also necessary to address the source of the dirty air duct to prevent recurrence, including moisture, water, dust, debris, pest contamination, and other pollutants.

• Want to reduce the need for duct cleaning?

• During normal operation, dust can accumulate in duct work that can lead to microbial growth. Duct cleaning will reduce this growth, as well as increase the efficiency of your system.

• Regularly change your air filter.

• Regularly schedule annual professional maintenance and cleaning.

• Maintain good housekeeping practices to reduce the likelihood of contaminants.

• Ensure air intakes are properly located.

• Have your duct work regularly inspected.

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use

• Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.

• Limit showers to no longer than 5-minutes.

• Select the appropriate water level for the size of your load of laundry or dishes.

Watering Plants

• Rotate plants toward the light whenever you water them to keep them growing straight.

• Water hanging plants with ice cubes to keep water from spilling out of the bottom.

• Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water

• To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.

• Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.

• Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.

• If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.

How to Water

• Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.

• If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.

• Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

How Clean are Your Air Ducts?

1/28/2021 (Permalink)

How Clean are Your Air Ducts?

1/28/2021

Your air ducts, you don’t see them, so they must be just fine. But they do see a lot of traffic, but do they need to be cleaned?

Your air ducts do need cleaned if you have these issues;

• Permanent or long-term water damage.

• Mold, mildew, or other microbial growth.

• Debris buildup that restricts air-flow.

• Dust, cobwebs, or other debris visibly blowing from ductwork/registers.

• Evidence of insect or rodent infestation.

• Offensive odors from your duct work.

• Frequent bouts of illness or allergies among your family A SERVPRO of Universal City / St. Hedwig technician will inspect each air duct, opening all access panels. We will clean supply ducts, return ducts, air vents, and diffusers. In all cases of duct cleaning, it is also necessary to address the source of the dirty air duct to prevent recurrence, including moisture, water, dust, debris, pest contamination, and other pollutants.

• Want to reduce the need for duct cleaning?

• During normal operation, dust can accumulate in duct work that can lead to microbial growth. Duct cleaning will reduce this growth, as well as increase the efficiency of your system.

• Regularly change your air filter.

• Regularly schedule annual professional maintenance and cleaning.

• Maintain good housekeeping practices to reduce the likelihood of contaminants.

• Ensure air intakes are properly located.

• Have your duct work regularly inspected.

Preparing For Disaster: Floods

1/28/2021 (Permalink)

Llano River flooding washes away FM 2900 bridge in Kingsland in 2018

Preparing For Disaster: Floods

1/28/2021

Natural disasters can strike at any moment, but you can be prepared when they do happen. Being familiar with what natural disasters affect the San Antonio area is the first step in getting prepared. It is then important to know what to expect and what to do if a situation arises. Planning can be the difference between a bad situation and a catastrophic one. You should also inform your family or co-workers on what to do if a disaster were to happen in your home or commercial building. When disaster strikes, the time to prepare has passed. Over the past couple years, flooding has been a major problem in and around San Antonio and the Texas Hill Country. Storms can roll through bringing torrential rain. The large amount of rain is not absorbed by the ground quick enough, so the water will run off and accumulate in low-lying areas. Water will also run into creeks, rivers, and ponds causing the water level to rise. Both bodies of water and low-lying areas can quickly accumulate water and the water can rise very fast.If the forecast is calling for heavy rain, it is a good idea to stay up-to-date on the threat level. A flood or flash flood warning means that flooding is possible and you should be prepared to possibly carry out your emergency plan. A flood or flash flood watch means that flooding is occurring or will occur soon. If your San Antonio home or business is prone to flooding, you will be told to evacuate the area.When planning for an emergency, the first step is getting basic supplies together. Some of these items include water, canned food, first aid supplies, and batteries for radios and flashlights. These items should be kept together in a separate area from where they would usually be stored, and everyone in your home or office should know where it is located in the event that an emergency were to occur. It is also a good idea to keep important documents – birth certificates, medical records, insurance cards - in this box/area. If a flood warning is issued, fill your gas tank and move your emergency items into your car. If you do not own a car, make arrangements with family, friends, or neighbors for transportation. Gather family and pets, if possible. If your pets will not fit in a car with you, or if you own livestock and are unable take them, find a safe area to move them to. You should also adjust refrigerator thermostats to the coolest possible temperature in case the power goes out.If you are told that you need to evacuate, you should leave as soon as possible; never ignore this order! It is advised to turn off your water, electricity, and gas and to unplug appliances, if you have time, to reduce the possibility of additional damage. Those of us who have grown up in the area, have heard the saying a thousand times – “Turn Around, Don’t Drown”. Don’t ever attempt to walk or drive through flood waters. You cannot be sure of how deep the water actually is, nor can you properly gauge the strength of the moving water. Flooding is common in our area and being prepared is essential to avoid making a bad situation worse than it needs to be. If your home or business experiences flood or water damage, SERVPRO of Universal City/St. Hedwig  will be there to make it “Like it never even happened.” Call us at (210) 610-6800

Commercial Water Damage

1/28/2021 (Permalink)

When a commercial business experiences water damage it not only slows production time but can damage the goods used to operate

Commercial Water Damage

1/28/2021

Downtime means money lost!

Here at SERVPRO of Universal City/ St. Hedwig, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Universal City/ St. Hedwig has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Universal City/ St. Hedwig  works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Universal City/ St. Hedwig keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Seasonal Watering Tips!

1/28/2021 (Permalink)

Seasonal Watering Tips

1/28/2021

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use

• Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.

• Limit showers to no longer than 5-minutes.

• Select the appropriate water level for the size of your load of laundry or dishes.

Watering Plants

• Rotate plants toward the light whenever you water them to keep them growing straight.

• Water hanging plants with ice cubes to keep water from spilling out of the bottom.

• Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water

• To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.

• Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.

• Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.

• If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.

How to Water

• Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.

• If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.

• Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.
• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting
• Wipe excess water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021 (Permalink)

SERVPRO can help sanitize your home or business Today.

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

First and foremost, we would like to thank our community’s medical professionals and essential workers for helping us all to get through this time together.

SERVPRO of Universal City/St. Hedwig is HAZMAT and Biohazard removal certified. The industrial grade chemicals that SERVPRO of Universal City/St. Hedwig uses to clean, disinfect, and sanitize are high-grade and effective. If you are looking to have your business cleaned and sanitized, please give us a call today. If you are looking to have your business cleaned and sanitized after COVID-19 has infected your office, business, or commercial space, please give us a call today. Because we are HAZMAT certified, we are able to clean areas with known COVID-19 contaminations. SERVPRO of Universal City/St. Hedwig is available and here to help. Call us at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.
• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting
• Wipe excess water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021 (Permalink)

SERVPRO can help sanitize your home or business Today.

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

First and foremost, we would like to thank our community’s medical professionals and essential workers for helping us all to get through this time together.

SERVPRO of Universal City/St. Hedwig is HAZMAT and Biohazard removal certified. The industrial grade chemicals that SERVPRO of Universal City/St. Hedwig uses to clean, disinfect, and sanitize are high-grade and effective. If you are looking to have your business cleaned and sanitized, please give us a call today. If you are looking to have your business cleaned and sanitized after COVID-19 has infected your office, business, or commercial space, please give us a call today. Because we are HAZMAT certified, we are able to clean areas with known COVID-19 contaminations. SERVPRO of Universal City/St. Hedwig is available and here to help. Call us at (210) 610-6800

What to do until SERVPRO arrives!

1/27/2021 (Permalink)

What to do until SERVPRO arrives!

1/27/2021

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.
• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting
• Wipe excess water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021 (Permalink)

SERVPRO can help sanitize your home or business Today.

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

1/27/2021

Why SERVPRO? SERVPRO of Universal City/St. Hedwig Can Clean and Sanitize for COVID-19 Safely

First and foremost, we would like to thank our community’s medical professionals and essential workers for helping us all to get through this time together.

SERVPRO of Universal City/St. Hedwig is HAZMAT and Biohazard removal certified. The industrial grade chemicals that SERVPRO of Universal City/St. Hedwig uses to clean, disinfect, and sanitize are high-grade and effective. If you are looking to have your business cleaned and sanitized, please give us a call today. If you are looking to have your business cleaned and sanitized after COVID-19 has infected your office, business, or commercial space, please give us a call today. Because we are HAZMAT certified, we are able to clean areas with known COVID-19 contaminations. SERVPRO of Universal City/St. Hedwig is available and here to help. Call us at (210) 610-6800

Fire Tips for kids!

1/26/2021 (Permalink)

Fire Tips for Kids

1/26/2021

Children are going to be curious about fire, but it can be dangerous and costly.

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

• Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
• Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
• Take advantage of any opportunity to teach your children about fire safety.
• Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
• Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
• Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
• Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
• Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Fireplace Safety

1/26/2021 (Permalink)

Fire place caught on fire and destroyed the home of a family.

Fireplace Safety

1/26/2021

• Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
• Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
• Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
• Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
• Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
• Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
• Use fireplace tools to handle burning logs. Never use your hands.
• Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
• Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
• Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
• Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
• Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
• Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
• Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
• To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021 (Permalink)

Don't let the mold grow call SERVPRO!

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021

Top Tips Reducing Mold Growth in the Kitchen

In the kitchen:

• Use exhaust fans to move moisture outside (not into the attic) whenever you are cooking, washing dishes, or cleaning.
• Turn off certain appliances if you notice moisture on windows and other surfaces.
• Check for leaks around the kitchen sink, refrigerator ice makers, and other sources of water. Repair if necessary.
• Empty and clean refrigerator drip pans if necessary.
• Put a plastic cover over dirt in crawl spaces to prevent moisture from coming in from the ground. If there is standing water or the soil is wet, dry it out with fans before covering the floor.
• Be sure crawl spaces are well ventilated by using fans and having vents installed in outside walls if necessary.
• Consider painting concrete floors and using area rugs instead of wall-to-wall carpet in basements. If you plan to install carpet over a concrete floor, it may be necessary to use a vapor barrier (plastic sheeting) over the concrete and cover that with sub-flooring (insulation covered with plywood) to prevent a moisture problem.
• Have your basement floor checked for leaks and have them repaired if necessary. Water can enter your home by leaking or by seeping through basement floors or walls.
• Make sure gutters are working properly and that outdoor landscaping causes water to run away from -- not toward -- the house.
• Do not finish basement walls with insulation and wall board unless your basement is very dry.

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

Fire Tips for kids!

1/26/2021 (Permalink)

Fire Tips for Kids

1/26/2021

Children are going to be curious about fire, but it can be dangerous and costly.

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

• Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
• Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
• Take advantage of any opportunity to teach your children about fire safety.
• Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
• Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
• Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
• Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
• Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Fireplace Safety

1/26/2021 (Permalink)

Fire place caught on fire and destroyed the home of a family.

Fireplace Safety

1/26/2021

• Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
• Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
• Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
• Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
• Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
• Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
• Use fireplace tools to handle burning logs. Never use your hands.
• Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
• Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
• Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
• Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
• Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
• Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
• Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
• To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021 (Permalink)

Don't let the mold grow call SERVPRO!

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021

Top Tips Reducing Mold Growth in the Kitchen

In the kitchen:

• Use exhaust fans to move moisture outside (not into the attic) whenever you are cooking, washing dishes, or cleaning.
• Turn off certain appliances if you notice moisture on windows and other surfaces.
• Check for leaks around the kitchen sink, refrigerator ice makers, and other sources of water. Repair if necessary.
• Empty and clean refrigerator drip pans if necessary.
• Put a plastic cover over dirt in crawl spaces to prevent moisture from coming in from the ground. If there is standing water or the soil is wet, dry it out with fans before covering the floor.
• Be sure crawl spaces are well ventilated by using fans and having vents installed in outside walls if necessary.
• Consider painting concrete floors and using area rugs instead of wall-to-wall carpet in basements. If you plan to install carpet over a concrete floor, it may be necessary to use a vapor barrier (plastic sheeting) over the concrete and cover that with sub-flooring (insulation covered with plywood) to prevent a moisture problem.
• Have your basement floor checked for leaks and have them repaired if necessary. Water can enter your home by leaking or by seeping through basement floors or walls.
• Make sure gutters are working properly and that outdoor landscaping causes water to run away from -- not toward -- the house.
• Do not finish basement walls with insulation and wall board unless your basement is very dry.

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

Fire Tips for kids!

1/26/2021 (Permalink)

Fire Tips for Kids

1/26/2021

Children are going to be curious about fire, but it can be dangerous and costly.

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

• Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
• Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
• Take advantage of any opportunity to teach your children about fire safety.
• Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
• Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
• Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
• Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
• Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Fireplace Safety

1/26/2021 (Permalink)

Fire place caught on fire and destroyed the home of a family.

Fireplace Safety

1/26/2021

• Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
• Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
• Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
• Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
• Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
• Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
• Use fireplace tools to handle burning logs. Never use your hands.
• Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
• Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
• Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
• Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
• Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
• Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
• Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
• To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.

Call SERVPRO of Universal City/St. Hedwig at (210) 610-6800

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021 (Permalink)

Don't let the mold grow call SERVPRO!

Top Tips Reducing Mold Growth in the Kitchen

1/26/2021

Top Tips Reducing Mold Growth in the Kitchen

In the kitchen:

• Use exhaust fans to move moisture outside (not into the attic) whenever you are cooking, washing dishes, or cleaning.
• Turn off certain appliances if you notice moisture on windows and other surfaces.
• Check for leaks around the kitchen sink, refrigerator ice makers, and other sources of water. Repair if necessary.
• Empty and clean refrigerator drip pans if necessary.
• Put a plastic cover over dirt in crawl spaces to prevent moisture from coming in from the ground. If there is standing water or the soil is wet, dry it out with fans before covering the floor.
• Be sure crawl spaces are well ventilated by using fans and having vents installed in outside walls if necessary.
• Consider painting concrete floors and using area rugs instead of wall-to-wall carpet in basements. If you plan to install carpet over a concrete floor, it may be necessary to use a vapor barrier (plastic sheeting) over the concrete and cover that with sub-flooring (insulation covered with plywood) to prevent a moisture problem.
• Have your basement floor checked for leaks and have them repaired if necessary. Water can enter your home by leaking or by seeping through basement floors or walls.
• Make sure gutters are working properly and that outdoor landscaping causes water to run away from -- not toward -- the house.
• Do not finish basement walls with insulation and wall board unless your basement is very dry.

SERVPRO of Universal City/St. Hedwig is here to help. Call us at (210) 610-6800

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021 (Permalink)

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021

What you want is access to a quality restoration company when recovering from storm damage in your San Antonio, Tx area business. We have strategically located restoration teams with several years of experience helping businesses just like yours recover from storm damage throughout the area and all of the resources needed to assist you and your neighbors when an emergency situation strikes.

SERVPRO of Universal City/ St. Hedwig  has a special DRT division  (Disaster Ready Team), who expertly trained teams composed of quality water, fire, mold, storm, and major event technicians, designed to assist you with cutting costs and saving time associated with the restoration of your business after a disaster. All of these teams are led by an operations manager that assists with seamless communication and timely mitigation involving the recovery of your business. Services that SERVPRO of Universal City/St. Hedwig  provides to every business owner involves the mitigation of the wind, rain, and flood damage that causes substantial damage in a matter of minutes, requiring an immediate response and quick, efficient implementation to prevent excessive loss of revenue and productivity. It does not matter how small or large your property is; SERVPRO of Universal City/St. Hedwig has the services, equipment, and personnel available to address the emergency affecting your business. We provide you with access to expertly trained storm and water damage restoration specialists, as well as cleaning and building preparation services to manage your restoration project from start to finish. Any storm can cause severe damage to your property when you are ill-prepared. Give us a call to help fortify your property against the wind, flood, storm, and tornado damage that this type of phenomenon generates. We can help protect your business and get things under control when everything is said and done. Contact SERVPRO of Universal City/ St. Hedwig (210) 610-6800 for the professional restoration and cleaning services your company requires.

How Extreme Cold Can Affect Your Business

1/25/2021 (Permalink)

How Extreme Cold Can Affect Your Business

1/25/2021 

This year we've seen colder than normal temps in our area and while we might enjoy a break from the heat, you always want to be prepared for those days of extreme cold temperatures. Did you know that your place of business can become damaged due to winter weather and extreme cold, your personal health & the health of your customers are also at risk. Based on a report done by the EPA (Environmental Protection Agency), they estimated that in recent years, U.S. death rates in winter months have been 8 to 12 percent higher than in non-winter months. Much of this increase relates to seasonal changes in behavior and the human body, as well as increased exposure to respiratory diseases. Cold temperatures can also worsen pre-existing medical conditions such as cardiovascular and respiratory diseases. For example, death rates from heart attacks increase as temperatures drop, likely due to the way cold affects blood circulation, blood vessels, and other factors With information like this, you must be aware of what could happen in your business should water damage or fire damage cut off your heat source. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused by long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. We understand that a loss of heat from an emergency can affect your business. If you experience an emergency, know our team is ready to help you get your business back up and running.

SERVPRO of Universal City/ St. Hedwig (210) 610-6800

Frozen Pipes in Your Commercial Business

1/25/2021 (Permalink)

Frozen Pipes in Your Commercial Business

1/25/2021 

Frozen pipes in your business can be a big mess. When pipes freeze, they expand and may burst, leading to major water repairs. While our team will always be there to help mitigate these emergencies when they occur, we want to do what we can to provide information to you that can potentially help keep your business out of these situations.

Tips to prevent frozen pipes:

• Water conservationists’ frown on allowing faucets to drip, but letting even a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.
• Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
• Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
• Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

Dealing with frozen pipes:

• Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.
• Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

 Make sure you and your employees know where the shut off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building, call SERVPRO of Universal City/St. Hedwig as soon as possible.

Call directly at (210) 610-6800 

Top Causes of Commercial Fires

1/25/2021 (Permalink)

Top Causes of Commercial Fires

1/26/2021

Fire damage to your commercial business can be catastrophic. It does not matter what your business does, it can mean downtime, loss of goods, costly equipment loss, loss of property, or worse. A fire can quickly move through a building and even put your team at risk. If you are not prepared it can be a situation that escalates faster than you are ready to handle. Good planning can help ensure that a fire does not happen or if it does, how it can be handled quickly and effectively. Below the United States Fire Administration has listed the top five leading causes of a commercial fire. 

Top causes of fires in commercial buildings

According to data from the United States Fire Administration, between 2006 and 2015, the top causes of fires in commercial buildings were: 

Cooking

Cooking is a huge danger, and it was a culprit behind 30,900 fires within the past decade. This is why it is so important to install fire alarms and a sprinkler system in your kitchen to prevent against the worst! 

Unintentional and Careless Behavior

This is a broad category. Unintentional and careless behavior, better known as accidents, caused more than 10,900 fires. While it’s hard to stop people from being careless, business owners and property managers can’t afford to be. 

Arson

Intentionally set fires represented 9,800 of the total fires in these properties. 

Electrical malfunction

Problems with the electricity or wiring in a building caused around 7,000 fires in the past decade. 

Heating problems

Problematic HVAC systems are the culprit behind about 6,000 commercial fires nationwide. 

Trust that SERVPRO of Universal City/St. Hedwig  keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Heavy Rainfall Brings Water Damage

1/25/2021 (Permalink)

Heavy Rainfall Brings Water Damage

1/26/2021

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/St. Hedwig!

Protecting Your Business from a Storm

1/25/2021 (Permalink)

Protecting Your Business from a Storm

1/26/2021

Have you taken steps to protect your business and employees?

When we experience a thunderstorm in San Antonio, TX  they can potentially cause extensive damage to your business. Power outages downed tree limbs, and flooding from rainstorms are all possibilities. SERVPRO of Universal City/St. Hedwig has a few preventative steps you can take to ensure you are able to protect your business when these storms happen.

1. Keep Your Lightning Rod Maintained:

A lightning rod is a metal rod mounted on a structure and intended to protect the structure from a lightning strike. If lightning hits the structure, it will preferentially strike the rod and be conducted to ground through a wire, instead of passing through the structure, where it could start a fire or cause electrocution. If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year.  2. Maintain All Trees on the Property:  High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. Make sure you are maintaining your landscaping so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm 3. Have a Flood Plan in Place: Having a flood plan in place can possibly prevent flooding in your business, especially in the case of mitigation services. Contacting SERVPRO of Universal City/St. Hedwig before the wet season can be a wise choice because if your building should experience flooding, our team can have help on hand right away.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021 (Permalink)

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021

What you want is access to a quality restoration company when recovering from storm damage in your San Antonio, Tx area business. We have strategically located restoration teams with several years of experience helping businesses just like yours recover from storm damage throughout the area and all of the resources needed to assist you and your neighbors when an emergency situation strikes.

SERVPRO of Universal City/ St. Hedwig  has a special DRT division  (Disaster Ready Team), who expertly trained teams composed of quality water, fire, mold, storm, and major event technicians, designed to assist you with cutting costs and saving time associated with the restoration of your business after a disaster. All of these teams are led by an operations manager that assists with seamless communication and timely mitigation involving the recovery of your business. Services that SERVPRO of Universal City/St. Hedwig  provides to every business owner involves the mitigation of the wind, rain, and flood damage that causes substantial damage in a matter of minutes, requiring an immediate response and quick, efficient implementation to prevent excessive loss of revenue and productivity. It does not matter how small or large your property is; SERVPRO of Universal City/St. Hedwig has the services, equipment, and personnel available to address the emergency affecting your business. We provide you with access to expertly trained storm and water damage restoration specialists, as well as cleaning and building preparation services to manage your restoration project from start to finish. Any storm can cause severe damage to your property when you are ill-prepared. Give us a call to help fortify your property against the wind, flood, storm, and tornado damage that this type of phenomenon generates. We can help protect your business and get things under control when everything is said and done. Contact SERVPRO of Universal City/ St. Hedwig (210) 610-6800 for the professional restoration and cleaning services your company requires.

How Extreme Cold Can Affect Your Business

1/25/2021 (Permalink)

How Extreme Cold Can Affect Your Business

1/25/2021 

This year we've seen colder than normal temps in our area and while we might enjoy a break from the heat, you always want to be prepared for those days of extreme cold temperatures. Did you know that your place of business can become damaged due to winter weather and extreme cold, your personal health & the health of your customers are also at risk. Based on a report done by the EPA (Environmental Protection Agency), they estimated that in recent years, U.S. death rates in winter months have been 8 to 12 percent higher than in non-winter months. Much of this increase relates to seasonal changes in behavior and the human body, as well as increased exposure to respiratory diseases. Cold temperatures can also worsen pre-existing medical conditions such as cardiovascular and respiratory diseases. For example, death rates from heart attacks increase as temperatures drop, likely due to the way cold affects blood circulation, blood vessels, and other factors With information like this, you must be aware of what could happen in your business should water damage or fire damage cut off your heat source. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused by long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. We understand that a loss of heat from an emergency can affect your business. If you experience an emergency, know our team is ready to help you get your business back up and running.

SERVPRO of Universal City/ St. Hedwig (210) 610-6800

Frozen Pipes in Your Commercial Business

1/25/2021 (Permalink)

Frozen Pipes in Your Commercial Business

1/25/2021 

Frozen pipes in your business can be a big mess. When pipes freeze, they expand and may burst, leading to major water repairs. While our team will always be there to help mitigate these emergencies when they occur, we want to do what we can to provide information to you that can potentially help keep your business out of these situations.

Tips to prevent frozen pipes:

• Water conservationists’ frown on allowing faucets to drip, but letting even a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.
• Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
• Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
• Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

Dealing with frozen pipes:

• Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.
• Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

 Make sure you and your employees know where the shut off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building, call SERVPRO of Universal City/St. Hedwig as soon as possible.

Call directly at (210) 610-6800 

Top Causes of Commercial Fires

1/25/2021 (Permalink)

Top Causes of Commercial Fires

1/26/2021

Fire damage to your commercial business can be catastrophic. It does not matter what your business does, it can mean downtime, loss of goods, costly equipment loss, loss of property, or worse. A fire can quickly move through a building and even put your team at risk. If you are not prepared it can be a situation that escalates faster than you are ready to handle. Good planning can help ensure that a fire does not happen or if it does, how it can be handled quickly and effectively. Below the United States Fire Administration has listed the top five leading causes of a commercial fire. 

Top causes of fires in commercial buildings

According to data from the United States Fire Administration, between 2006 and 2015, the top causes of fires in commercial buildings were: 

Cooking

Cooking is a huge danger, and it was a culprit behind 30,900 fires within the past decade. This is why it is so important to install fire alarms and a sprinkler system in your kitchen to prevent against the worst! 

Unintentional and Careless Behavior

This is a broad category. Unintentional and careless behavior, better known as accidents, caused more than 10,900 fires. While it’s hard to stop people from being careless, business owners and property managers can’t afford to be. 

Arson

Intentionally set fires represented 9,800 of the total fires in these properties. 

Electrical malfunction

Problems with the electricity or wiring in a building caused around 7,000 fires in the past decade. 

Heating problems

Problematic HVAC systems are the culprit behind about 6,000 commercial fires nationwide. 

Trust that SERVPRO of Universal City/St. Hedwig  keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Heavy Rainfall Brings Water Damage

1/25/2021 (Permalink)

Heavy Rainfall Brings Water Damage

1/26/2021

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/St. Hedwig!

Protecting Your Business from a Storm

1/25/2021 (Permalink)

Protecting Your Business from a Storm

1/26/2021

Have you taken steps to protect your business and employees?

When we experience a thunderstorm in San Antonio, TX  they can potentially cause extensive damage to your business. Power outages downed tree limbs, and flooding from rainstorms are all possibilities. SERVPRO of Universal City/St. Hedwig has a few preventative steps you can take to ensure you are able to protect your business when these storms happen.

1. Keep Your Lightning Rod Maintained:

A lightning rod is a metal rod mounted on a structure and intended to protect the structure from a lightning strike. If lightning hits the structure, it will preferentially strike the rod and be conducted to ground through a wire, instead of passing through the structure, where it could start a fire or cause electrocution. If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year.  2. Maintain All Trees on the Property:  High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. Make sure you are maintaining your landscaping so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm 3. Have a Flood Plan in Place: Having a flood plan in place can possibly prevent flooding in your business, especially in the case of mitigation services. Contacting SERVPRO of Universal City/St. Hedwig before the wet season can be a wise choice because if your building should experience flooding, our team can have help on hand right away.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021 (Permalink)

SERVPRO of Universal City/ St. Hedwig Can Restore Your Commercial Property from Storm Damage

1/25/2021

What you want is access to a quality restoration company when recovering from storm damage in your San Antonio, Tx area business. We have strategically located restoration teams with several years of experience helping businesses just like yours recover from storm damage throughout the area and all of the resources needed to assist you and your neighbors when an emergency situation strikes.

SERVPRO of Universal City/ St. Hedwig  has a special DRT division  (Disaster Ready Team), who expertly trained teams composed of quality water, fire, mold, storm, and major event technicians, designed to assist you with cutting costs and saving time associated with the restoration of your business after a disaster. All of these teams are led by an operations manager that assists with seamless communication and timely mitigation involving the recovery of your business. Services that SERVPRO of Universal City/St. Hedwig  provides to every business owner involves the mitigation of the wind, rain, and flood damage that causes substantial damage in a matter of minutes, requiring an immediate response and quick, efficient implementation to prevent excessive loss of revenue and productivity. It does not matter how small or large your property is; SERVPRO of Universal City/St. Hedwig has the services, equipment, and personnel available to address the emergency affecting your business. We provide you with access to expertly trained storm and water damage restoration specialists, as well as cleaning and building preparation services to manage your restoration project from start to finish. Any storm can cause severe damage to your property when you are ill-prepared. Give us a call to help fortify your property against the wind, flood, storm, and tornado damage that this type of phenomenon generates. We can help protect your business and get things under control when everything is said and done. Contact SERVPRO of Universal City/ St. Hedwig (210) 610-6800 for the professional restoration and cleaning services your company requires.

How Extreme Cold Can Affect Your Business

1/25/2021 (Permalink)

How Extreme Cold Can Affect Your Business

1/25/2021 

This year we've seen colder than normal temps in our area and while we might enjoy a break from the heat, you always want to be prepared for those days of extreme cold temperatures. Did you know that your place of business can become damaged due to winter weather and extreme cold, your personal health & the health of your customers are also at risk. Based on a report done by the EPA (Environmental Protection Agency), they estimated that in recent years, U.S. death rates in winter months have been 8 to 12 percent higher than in non-winter months. Much of this increase relates to seasonal changes in behavior and the human body, as well as increased exposure to respiratory diseases. Cold temperatures can also worsen pre-existing medical conditions such as cardiovascular and respiratory diseases. For example, death rates from heart attacks increase as temperatures drop, likely due to the way cold affects blood circulation, blood vessels, and other factors With information like this, you must be aware of what could happen in your business should water damage or fire damage cut off your heat source. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused by long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. We understand that a loss of heat from an emergency can affect your business. If you experience an emergency, know our team is ready to help you get your business back up and running.

SERVPRO of Universal City/ St. Hedwig (210) 610-6800

Frozen Pipes in Your Commercial Business

1/25/2021 (Permalink)

Frozen Pipes in Your Commercial Business

1/25/2021 

Frozen pipes in your business can be a big mess. When pipes freeze, they expand and may burst, leading to major water repairs. While our team will always be there to help mitigate these emergencies when they occur, we want to do what we can to provide information to you that can potentially help keep your business out of these situations.

Tips to prevent frozen pipes:

• Water conservationists’ frown on allowing faucets to drip, but letting even a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.
• Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.
• Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.
• Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate uninsulated pipes.

Dealing with frozen pipes:

• Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.
• Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

 Make sure you and your employees know where the shut off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building, call SERVPRO of Universal City/St. Hedwig as soon as possible.

Call directly at (210) 610-6800 

Top Causes of Commercial Fires

1/25/2021 (Permalink)

Top Causes of Commercial Fires

1/26/2021

Fire damage to your commercial business can be catastrophic. It does not matter what your business does, it can mean downtime, loss of goods, costly equipment loss, loss of property, or worse. A fire can quickly move through a building and even put your team at risk. If you are not prepared it can be a situation that escalates faster than you are ready to handle. Good planning can help ensure that a fire does not happen or if it does, how it can be handled quickly and effectively. Below the United States Fire Administration has listed the top five leading causes of a commercial fire. 

Top causes of fires in commercial buildings

According to data from the United States Fire Administration, between 2006 and 2015, the top causes of fires in commercial buildings were: 

Cooking

Cooking is a huge danger, and it was a culprit behind 30,900 fires within the past decade. This is why it is so important to install fire alarms and a sprinkler system in your kitchen to prevent against the worst! 

Unintentional and Careless Behavior

This is a broad category. Unintentional and careless behavior, better known as accidents, caused more than 10,900 fires. While it’s hard to stop people from being careless, business owners and property managers can’t afford to be. 

Arson

Intentionally set fires represented 9,800 of the total fires in these properties. 

Electrical malfunction

Problems with the electricity or wiring in a building caused around 7,000 fires in the past decade. 

Heating problems

Problematic HVAC systems are the culprit behind about 6,000 commercial fires nationwide. 

Trust that SERVPRO of Universal City/St. Hedwig  keeps in mind that time down for your business is money lost. So our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Give us a call at (210) 610-6800

Heavy Rainfall Brings Water Damage

1/25/2021 (Permalink)

Heavy Rainfall Brings Water Damage

1/26/2021

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/St. Hedwig!

Protecting Your Business from a Storm

1/25/2021 (Permalink)

Protecting Your Business from a Storm

1/26/2021

Have you taken steps to protect your business and employees?

When we experience a thunderstorm in San Antonio, TX  they can potentially cause extensive damage to your business. Power outages downed tree limbs, and flooding from rainstorms are all possibilities. SERVPRO of Universal City/St. Hedwig has a few preventative steps you can take to ensure you are able to protect your business when these storms happen.

1. Keep Your Lightning Rod Maintained:

A lightning rod is a metal rod mounted on a structure and intended to protect the structure from a lightning strike. If lightning hits the structure, it will preferentially strike the rod and be conducted to ground through a wire, instead of passing through the structure, where it could start a fire or cause electrocution. If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year.  2. Maintain All Trees on the Property:  High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. Make sure you are maintaining your landscaping so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm 3. Have a Flood Plan in Place: Having a flood plan in place can possibly prevent flooding in your business, especially in the case of mitigation services. Contacting SERVPRO of Universal City/St. Hedwig before the wet season can be a wise choice because if your building should experience flooding, our team can have help on hand right away.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

• To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
• To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
• Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
• Make sure to disconnect all power first. 
• It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
• It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

• Keep garage doors closed, especially if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
• Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
• If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
• For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

• Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
• Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Circumstances for a Flood Cut.

1/14/2021 (Permalink)

Circumstances for a Flood Cut

1/14/2021

When flooding affects your home our technicians may perform a technique called a "flood cut".

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Power Outages

1/14/2021 (Permalink)

Power Outages

1/14/2021

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.
• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
• Cause food spoilage and water contamination.
• Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.
• Only use generators outdoors and away from windows.
• Do not use a gas stove to heat your home.
• Disconnect appliances and electronics to avoid damage from electrical surges.
• Have alternate plans for refrigerating medicines or using power-dependent medical devices.
• If safe, go to an alternate location for heat or cooling.
• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

• To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
• To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
• Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
• Make sure to disconnect all power first. 
• It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
• It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

• Keep garage doors closed, especially if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
• Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
• If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
• For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

• Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
• Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Circumstances for a Flood Cut.

1/14/2021 (Permalink)

Circumstances for a Flood Cut

1/14/2021

When flooding affects your home our technicians may perform a technique called a "flood cut".

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Power Outages

1/14/2021 (Permalink)

Power Outages

1/14/2021

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.
• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
• Cause food spoilage and water contamination.
• Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.
• Only use generators outdoors and away from windows.
• Do not use a gas stove to heat your home.
• Disconnect appliances and electronics to avoid damage from electrical surges.
• Have alternate plans for refrigerating medicines or using power-dependent medical devices.
• If safe, go to an alternate location for heat or cooling.
• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

Water Damage? What Now?!

1/14/2021 (Permalink)

Water Damage? What Now?!

1/14/2021

When water damage occurs, do you know what to do and what not to do?

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

• To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
• To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
• Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
• Make sure to disconnect all power first. 
• It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
• It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Universal City/ St. Hedwig is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at (210) 610-6800. Call us, Universal City/ St. Hedwig! 

What Is In Your Water?

1/14/2021 (Permalink)

Water Damage Categories

What Is In Your Water?

1/14/2021

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Universal City/St. Hedwig to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.

If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Universal City/St. Hedwig is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Give us a call at (210) 610-6800

What to do when your pipes freeze.

1/14/2021 (Permalink)

This is what can help to your pipes.

What to do when your pipes freeze

1/14/2021

Lately, freezing weather has finally been hitting the Shelby and Jefferson County areas! The best thing you can do is know how to keep your pipes from freezing before those below freezing temperatures hit. While common during this time of year, frozen pipes are preventable. SERVPRO OF Universal City/ St. Hedwig wants to offer some tips on how to keep this from happening in your home or business. Below Consumer Reports listed ways to help prevent your pipes from freezing and what you should do if freezing does occur.

How to prevent frozen pipes

Some of the steps experts recommend may go against your better instincts of conserving water and heat, but the extra expense is nothing compared with a hefty repair bill. Here’s what to do: 

• Keep garage doors closed, especially if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
• Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
• If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
• For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

What to do if frozen pipes occur

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the mainline enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.) 

• Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.
• Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO Universal City/ St. Hedwig (210) 610-6800

Have you Checked on your Toilet Lately?

1/14/2021 (Permalink)

The process of drying water on a residential job.

Have you Checked on your Toilet Lately?

1/15/2021

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your San Antonio home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® of Universal City/ St.Hedwig professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Universal City/ St. Hedwig a call anytime disaster strikes at (210) 610-6800

Circumstances for a Flood Cut.

1/14/2021 (Permalink)

Circumstances for a Flood Cut

1/14/2021

When flooding affects your home our technicians may perform a technique called a "flood cut".

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

SERVPRO of Universal City/St. Hedwig (210) 610-6800

Power Outages

1/14/2021 (Permalink)

Power Outages

1/14/2021

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.
• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
• Cause food spoilage and water contamination.
• Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.
• Only use generators outdoors and away from windows.
• Do not use a gas stove to heat your home.
• Disconnect appliances and electronics to avoid damage from electrical surges.
• Have alternate plans for refrigerating medicines or using power-dependent medical devices.
• If safe, go to an alternate location for heat or cooling.
• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

Certified: SERVPRO Cleaned

1/13/2021 (Permalink)

We can clean your business .

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO®, we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

So if you need your business or residential cleaned, Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800 

Certified: SERVPRO Cleaned

1/13/2021 (Permalink)

We can clean your business .

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO®, we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

So if you need your business or residential cleaned, Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800 

Certified: SERVPRO Cleaned

1/13/2021 (Permalink)

We can clean your business .

Our continued commitment to a higher standard of clean

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO®, we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

• Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.
  
  
• Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

So if you need your business or residential cleaned, Call SERVPRO of Universal City/ St. Hedwig at (210) 610-6800 

5 Home Fire Prevention Steps

6/1/2020 (Permalink)

Prevent a Home Fire

The best way to survive a home fire is by preventing one from occurring. Fortunately, fire preparation tasks are straightforward.


Install enough smoke alarms in your home.


Ideally, these alarms should be located inside each bedroom, on every level of the home, at least ten feet from cooking appliances, and in the halls outside of the bedrooms. Don't forget to test the alarms every month and replace the batteries on an annual basis. Make sure that family members know how to recognize the alarm and how to exit safely.


Perform home maintenance consistently and thoroughly.


Greasy buildup in burners, lint in the dryer hose, and neglected chimneys are all cause of fire damage. Many household chores and repairs, such as repairing damaged sockets, have a significant impact on fire preparation and prevention.


Store flammable items safely.


Keep gas for the lawnmower, lighter fluid, and similar products stored in a cool location and out of reach. Additionally, consider the many other potentially combustible items. Go through the cabinets and closets of your home, watching for things such as lighters, matches, chemicals, and other flammable items.


Prepare for emergency situations.


A ten-gallon can of baking soda near the cook top quickly puts out grease fires, safely and effectively. Fire extinguishers with BC or ABC rating are best. An A rating indicates that pressurized water is in the canister and that the extinguisher is not appropriate for cooking fires.


Teach Your Family Fire Safety


In addition to teaching children not to play with matches, fire safety education should include not throwing laundry over a lamp or leaving papers near heaters. The more your children are aware of how fires start, the better they'll be at avoiding them.

Can a Local Restoration Company Meet the Water Damage Needs of a Large Business?

6/1/2020 (Permalink)

SERVPRO Has the Scalable Workforce and Extensive Equipment Inventory to Respond to Any Size Disaster

When large commercial buildings spread out over one or more business campuses confront a substantial water loss, their owners reach out for professional help. A supply line break or waste backup flooding acres is not a routine cleaning job. Who can handle a massive undertaking on a local level?

Who Can You Rely Upon for Comprehensive Water Removal, Cleaning, and Drying?

Universal City commercial water cleanup has a tight time frame, with little room for false starts. Lining up multiple contractors for a nearly endless variety of challenges is not the answer. Finding a reliable mitigation and remediation company that can handle all aspects of water removal and structural drying is preferable.

How Are Our Services Uniquely Matched to Large Commercial Water Losses?

SERVPRO covers the three main elements of an effective response:

Why Is a Local Presence Essential?

We know our city and region is only as vital as the businesses in the area. Our team members commit to and live in the community, so when asked, we are "all hands on deck" today, and when needed in the future. Our stability as a restoration partner is crucial to the successful resolution of your current crises and helps minimize future challenges.

How Does a Trained and Motivated Workforce Make a Difference?

We deliver a fully-trained and equipped crew to your site fast. The speed of response is key in reaching the desired outcome. Restoration is our mindset. We arrive promptly and avoid secondary damage.

What Is Our Capability to Get the Quantity and Quality of Equipment on the Scene?

We invest in a vast inventory of commercial-grade equipment to support our crews and your interests. Tasks do not wait, because we have the resources needed right here.

Common Sources of Water Damage in a Commercial Building

6/1/2020 (Permalink)

Owning and running a building in the Universal City area means that you have a lot on your plate. You probably want to avoid reacting to problems, but instead nip them in the bud.

When It Comes to Water Damage, How Do You Do That?

Drainage

Bathrooms and kitchens in a place of business get a lot of traffic. This means that your drains and toilets are doing a lot of work, so you should do what you can to keep them flowing and avoid flooding. Have maintenance check on them regularly and consider conducting a camera-scope inspection every so often. Some tips to avoid a clogged toilet:

• Buy thin toilet paper.
• Post signage about what can go in the toilet.
• Provide plenty of labelled waste receptacles.
  
  

Pipes

First, you should look into what type of pipes you have. If they are older, they might be polybutylene, copper or galvanized iron. These materials are prone to damage and don't usually last long. Please consider replacing if this is the case. Regardless of material, it is important to check them for corrosion or leaks as often as possible, because even the smallest drip can accumulate. Winters can also be hard on pipes, so be sure to keep your building warm enough to avoid freezing and broken pipes.

Fire Sprinklers

Sometimes your sprinklers can be triggered to go off without a fire- a warm light nearby or burnt food in the microwave can do the trick. This can cause water damage, especially if not taken care of right away. You should have a water damage restoration company picked out so you can move forward right away with water repair should something like this happen. Especially if the incident was above a carpet, this may eventually turn into a mold problem.
There's a lot to keep track of in a large building. If you know what to add to a regular maintenance routine and some simple preventative measures, your life could be made a lot simpler.

Removing an Unwanted Breakroom Guest

6/1/2020 (Permalink)

The employee breakroom should be a place where employees feel comfortable enough to relax and catch a quick breather before heading back to their desk or workspace. Nothing is very relaxing about stashing away your lunch and finding an abundance of fridge mold growing. With the open access to kitchen or refrigerator in the breakroom, it can be difficult to establish who is responsible for cleaning things out. Left unchecked, mold spores can create a more serious, company-wide problem. Here are some tips to for keeping the breakroom clean and reducing mold growth.

Implement a Manageable System

If your maintenance or cleaning crew isn’t responsible for cleaning out the kitchen, you need to get creative in your approach. Educating your employees is one way to everyone on board with your system.

1. All food containers in the fridge must labeled with names and dates.
2. All food and containers not retrieved by end of business day on Friday will be thrown away.
3. Establish a kitchen rotation list, and use emails reminders and notifications to ensure it is cleaned.
4. Keep a stash of disinfecting fridge wipes in the breakroom for easy access and cleaning.

Problems With Mold

Food that has been left in the fridge and long-since passed it usage date will greet your employees with a distinctive mold smell. Even in containers or wrapped in plastic and tinfoil, there is no mistaking the odor of mildew. Beyond its growth on old food, the mold spores travel to other surface areas and create fridge mold that is visible on the sides, floor, or in the drawers. These spores can also travel beyond your breakroom and set up residence throughout your business.

What To Do When Making a Flood Insurance Claim

6/1/2020 (Permalink)

What To Do When Making a Flood Insurance Claim

Most homeowner’s insurance does not offer flood coverage. However, if you have a separate flood policy for your Universal City, TX home, then you will want to file an insurance claim if your home has been damaged. The process can sometimes be frustrating or confusing, so use the following tips to get through it more smoothly.

1. Call Your Insurance Agent

The first step in filing a flood claim is calling your insurance agent. In some cases, the company can deny your claim if you have waited too long to contact them. Getting the process started right away will prevent this.

2. Take Pictures

After you have contacted your agent to begin the process, you should take photos of any areas of the house that have been flooded. Be sure to photograph any affected items as well. This will help the insurance company determine the extent of the damage. Keeping a list can be helpful as well.

3. Set Aside Affected Belongings

Once you have taken pictures and documented the damage, you don’t need to wait for the insurance adjuster to arrive to begin moving your items. If you allow them to sit in the water, the damage will only worsen, so you should relocate them to a dry area quickly.

4. Prevent Additional Damage

If the insurance company does not believe that you have taken the necessary steps to prevent further damage, this can affect your flood claim. It is a good idea to call a water damage restoration company to do repairs, but you can start on remediation before they arrive. Along with moving affected items, you can board up areas and place tarps to prevent the water from spreading.
Making a flood claim may not always be the simplest process, but there are things you can do to make it easier on yourself. Following this advice will help move it along more quickly and ensure you get the most that you can from your policy.

5 Home Fire Prevention Steps

6/1/2020 (Permalink)

Prevent a Home Fire

The best way to survive a home fire is by preventing one from occurring. Fortunately, fire preparation tasks are straightforward.


Install enough smoke alarms in your home.


Ideally, these alarms should be located inside each bedroom, on every level of the home, at least ten feet from cooking appliances, and in the halls outside of the bedrooms. Don't forget to test the alarms every month and replace the batteries on an annual basis. Make sure that family members know how to recognize the alarm and how to exit safely.


Perform home maintenance consistently and thoroughly.


Greasy buildup in burners, lint in the dryer hose, and neglected chimneys are all cause of fire damage. Many household chores and repairs, such as repairing damaged sockets, have a significant impact on fire preparation and prevention.


Store flammable items safely.


Keep gas for the lawnmower, lighter fluid, and similar products stored in a cool location and out of reach. Additionally, consider the many other potentially combustible items. Go through the cabinets and closets of your home, watching for things such as lighters, matches, chemicals, and other flammable items.


Prepare for emergency situations.


A ten-gallon can of baking soda near the cook top quickly puts out grease fires, safely and effectively. Fire extinguishers with BC or ABC rating are best. An A rating indicates that pressurized water is in the canister and that the extinguisher is not appropriate for cooking fires.


Teach Your Family Fire Safety


In addition to teaching children not to play with matches, fire safety education should include not throwing laundry over a lamp or leaving papers near heaters. The more your children are aware of how fires start, the better they'll be at avoiding them.

Can a Local Restoration Company Meet the Water Damage Needs of a Large Business?

6/1/2020 (Permalink)

SERVPRO Has the Scalable Workforce and Extensive Equipment Inventory to Respond to Any Size Disaster

When large commercial buildings spread out over one or more business campuses confront a substantial water loss, their owners reach out for professional help. A supply line break or waste backup flooding acres is not a routine cleaning job. Who can handle a massive undertaking on a local level?

Who Can You Rely Upon for Comprehensive Water Removal, Cleaning, and Drying?

Universal City commercial water cleanup has a tight time frame, with little room for false starts. Lining up multiple contractors for a nearly endless variety of challenges is not the answer. Finding a reliable mitigation and remediation company that can handle all aspects of water removal and structural drying is preferable.

How Are Our Services Uniquely Matched to Large Commercial Water Losses?

SERVPRO covers the three main elements of an effective response:

Why Is a Local Presence Essential?

We know our city and region is only as vital as the businesses in the area. Our team members commit to and live in the community, so when asked, we are "all hands on deck" today, and when needed in the future. Our stability as a restoration partner is crucial to the successful resolution of your current crises and helps minimize future challenges.

How Does a Trained and Motivated Workforce Make a Difference?

We deliver a fully-trained and equipped crew to your site fast. The speed of response is key in reaching the desired outcome. Restoration is our mindset. We arrive promptly and avoid secondary damage.

What Is Our Capability to Get the Quantity and Quality of Equipment on the Scene?

We invest in a vast inventory of commercial-grade equipment to support our crews and your interests. Tasks do not wait, because we have the resources needed right here.

Common Sources of Water Damage in a Commercial Building

6/1/2020 (Permalink)

Owning and running a building in the Universal City area means that you have a lot on your plate. You probably want to avoid reacting to problems, but instead nip them in the bud.

When It Comes to Water Damage, How Do You Do That?

Drainage

Bathrooms and kitchens in a place of business get a lot of traffic. This means that your drains and toilets are doing a lot of work, so you should do what you can to keep them flowing and avoid flooding. Have maintenance check on them regularly and consider conducting a camera-scope inspection every so often. Some tips to avoid a clogged toilet:

• Buy thin toilet paper.
• Post signage about what can go in the toilet.
• Provide plenty of labelled waste receptacles.
  
  

Pipes

First, you should look into what type of pipes you have. If they are older, they might be polybutylene, copper or galvanized iron. These materials are prone to damage and don't usually last long. Please consider replacing if this is the case. Regardless of material, it is important to check them for corrosion or leaks as often as possible, because even the smallest drip can accumulate. Winters can also be hard on pipes, so be sure to keep your building warm enough to avoid freezing and broken pipes.

Fire Sprinklers

Sometimes your sprinklers can be triggered to go off without a fire- a warm light nearby or burnt food in the microwave can do the trick. This can cause water damage, especially if not taken care of right away. You should have a water damage restoration company picked out so you can move forward right away with water repair should something like this happen. Especially if the incident was above a carpet, this may eventually turn into a mold problem.
There's a lot to keep track of in a large building. If you know what to add to a regular maintenance routine and some simple preventative measures, your life could be made a lot simpler.

Removing an Unwanted Breakroom Guest

6/1/2020 (Permalink)

The employee breakroom should be a place where employees feel comfortable enough to relax and catch a quick breather before heading back to their desk or workspace. Nothing is very relaxing about stashing away your lunch and finding an abundance of fridge mold growing. With the open access to kitchen or refrigerator in the breakroom, it can be difficult to establish who is responsible for cleaning things out. Left unchecked, mold spores can create a more serious, company-wide problem. Here are some tips to for keeping the breakroom clean and reducing mold growth.

Implement a Manageable System

If your maintenance or cleaning crew isn’t responsible for cleaning out the kitchen, you need to get creative in your approach. Educating your employees is one way to everyone on board with your system.

1. All food containers in the fridge must labeled with names and dates.
2. All food and containers not retrieved by end of business day on Friday will be thrown away.
3. Establish a kitchen rotation list, and use emails reminders and notifications to ensure it is cleaned.
4. Keep a stash of disinfecting fridge wipes in the breakroom for easy access and cleaning.

Problems With Mold

Food that has been left in the fridge and long-since passed it usage date will greet your employees with a distinctive mold smell. Even in containers or wrapped in plastic and tinfoil, there is no mistaking the odor of mildew. Beyond its growth on old food, the mold spores travel to other surface areas and create fridge mold that is visible on the sides, floor, or in the drawers. These spores can also travel beyond your breakroom and set up residence throughout your business.

What To Do When Making a Flood Insurance Claim

6/1/2020 (Permalink)

What To Do When Making a Flood Insurance Claim

Most homeowner’s insurance does not offer flood coverage. However, if you have a separate flood policy for your Universal City, TX home, then you will want to file an insurance claim if your home has been damaged. The process can sometimes be frustrating or confusing, so use the following tips to get through it more smoothly.

1. Call Your Insurance Agent

The first step in filing a flood claim is calling your insurance agent. In some cases, the company can deny your claim if you have waited too long to contact them. Getting the process started right away will prevent this.

2. Take Pictures

After you have contacted your agent to begin the process, you should take photos of any areas of the house that have been flooded. Be sure to photograph any affected items as well. This will help the insurance company determine the extent of the damage. Keeping a list can be helpful as well.

3. Set Aside Affected Belongings

Once you have taken pictures and documented the damage, you don’t need to wait for the insurance adjuster to arrive to begin moving your items. If you allow them to sit in the water, the damage will only worsen, so you should relocate them to a dry area quickly.

4. Prevent Additional Damage

If the insurance company does not believe that you have taken the necessary steps to prevent further damage, this can affect your flood claim. It is a good idea to call a water damage restoration company to do repairs, but you can start on remediation before they arrive. Along with moving affected items, you can board up areas and place tarps to prevent the water from spreading.
Making a flood claim may not always be the simplest process, but there are things you can do to make it easier on yourself. Following this advice will help move it along more quickly and ensure you get the most that you can from your policy.

5 Home Fire Prevention Steps

6/1/2020 (Permalink)

Prevent a Home Fire

The best way to survive a home fire is by preventing one from occurring. Fortunately, fire preparation tasks are straightforward.


Install enough smoke alarms in your home.


Ideally, these alarms should be located inside each bedroom, on every level of the home, at least ten feet from cooking appliances, and in the halls outside of the bedrooms. Don't forget to test the alarms every month and replace the batteries on an annual basis. Make sure that family members know how to recognize the alarm and how to exit safely.


Perform home maintenance consistently and thoroughly.


Greasy buildup in burners, lint in the dryer hose, and neglected chimneys are all cause of fire damage. Many household chores and repairs, such as repairing damaged sockets, have a significant impact on fire preparation and prevention.


Store flammable items safely.


Keep gas for the lawnmower, lighter fluid, and similar products stored in a cool location and out of reach. Additionally, consider the many other potentially combustible items. Go through the cabinets and closets of your home, watching for things such as lighters, matches, chemicals, and other flammable items.


Prepare for emergency situations.


A ten-gallon can of baking soda near the cook top quickly puts out grease fires, safely and effectively. Fire extinguishers with BC or ABC rating are best. An A rating indicates that pressurized water is in the canister and that the extinguisher is not appropriate for cooking fires.


Teach Your Family Fire Safety


In addition to teaching children not to play with matches, fire safety education should include not throwing laundry over a lamp or leaving papers near heaters. The more your children are aware of how fires start, the better they'll be at avoiding them.

Can a Local Restoration Company Meet the Water Damage Needs of a Large Business?

6/1/2020 (Permalink)

SERVPRO Has the Scalable Workforce and Extensive Equipment Inventory to Respond to Any Size Disaster

When large commercial buildings spread out over one or more business campuses confront a substantial water loss, their owners reach out for professional help. A supply line break or waste backup flooding acres is not a routine cleaning job. Who can handle a massive undertaking on a local level?

Who Can You Rely Upon for Comprehensive Water Removal, Cleaning, and Drying?

Universal City commercial water cleanup has a tight time frame, with little room for false starts. Lining up multiple contractors for a nearly endless variety of challenges is not the answer. Finding a reliable mitigation and remediation company that can handle all aspects of water removal and structural drying is preferable.

How Are Our Services Uniquely Matched to Large Commercial Water Losses?

SERVPRO covers the three main elements of an effective response:

Why Is a Local Presence Essential?

We know our city and region is only as vital as the businesses in the area. Our team members commit to and live in the community, so when asked, we are "all hands on deck" today, and when needed in the future. Our stability as a restoration partner is crucial to the successful resolution of your current crises and helps minimize future challenges.

How Does a Trained and Motivated Workforce Make a Difference?

We deliver a fully-trained and equipped crew to your site fast. The speed of response is key in reaching the desired outcome. Restoration is our mindset. We arrive promptly and avoid secondary damage.

What Is Our Capability to Get the Quantity and Quality of Equipment on the Scene?

We invest in a vast inventory of commercial-grade equipment to support our crews and your interests. Tasks do not wait, because we have the resources needed right here.

Common Sources of Water Damage in a Commercial Building

6/1/2020 (Permalink)

Owning and running a building in the Universal City area means that you have a lot on your plate. You probably want to avoid reacting to problems, but instead nip them in the bud.

When It Comes to Water Damage, How Do You Do That?

Drainage

Bathrooms and kitchens in a place of business get a lot of traffic. This means that your drains and toilets are doing a lot of work, so you should do what you can to keep them flowing and avoid flooding. Have maintenance check on them regularly and consider conducting a camera-scope inspection every so often. Some tips to avoid a clogged toilet:

• Buy thin toilet paper.
• Post signage about what can go in the toilet.
• Provide plenty of labelled waste receptacles.
  
  

Pipes

First, you should look into what type of pipes you have. If they are older, they might be polybutylene, copper or galvanized iron. These materials are prone to damage and don't usually last long. Please consider replacing if this is the case. Regardless of material, it is important to check them for corrosion or leaks as often as possible, because even the smallest drip can accumulate. Winters can also be hard on pipes, so be sure to keep your building warm enough to avoid freezing and broken pipes.

Fire Sprinklers

Sometimes your sprinklers can be triggered to go off without a fire- a warm light nearby or burnt food in the microwave can do the trick. This can cause water damage, especially if not taken care of right away. You should have a water damage restoration company picked out so you can move forward right away with water repair should something like this happen. Especially if the incident was above a carpet, this may eventually turn into a mold problem.
There's a lot to keep track of in a large building. If you know what to add to a regular maintenance routine and some simple preventative measures, your life could be made a lot simpler.

Removing an Unwanted Breakroom Guest

6/1/2020 (Permalink)

The employee breakroom should be a place where employees feel comfortable enough to relax and catch a quick breather before heading back to their desk or workspace. Nothing is very relaxing about stashing away your lunch and finding an abundance of fridge mold growing. With the open access to kitchen or refrigerator in the breakroom, it can be difficult to establish who is responsible for cleaning things out. Left unchecked, mold spores can create a more serious, company-wide problem. Here are some tips to for keeping the breakroom clean and reducing mold growth.

Implement a Manageable System

If your maintenance or cleaning crew isn’t responsible for cleaning out the kitchen, you need to get creative in your approach. Educating your employees is one way to everyone on board with your system.

1. All food containers in the fridge must labeled with names and dates.
2. All food and containers not retrieved by end of business day on Friday will be thrown away.
3. Establish a kitchen rotation list, and use emails reminders and notifications to ensure it is cleaned.
4. Keep a stash of disinfecting fridge wipes in the breakroom for easy access and cleaning.

Problems With Mold

Food that has been left in the fridge and long-since passed it usage date will greet your employees with a distinctive mold smell. Even in containers or wrapped in plastic and tinfoil, there is no mistaking the odor of mildew. Beyond its growth on old food, the mold spores travel to other surface areas and create fridge mold that is visible on the sides, floor, or in the drawers. These spores can also travel beyond your breakroom and set up residence throughout your business.

What To Do When Making a Flood Insurance Claim

6/1/2020 (Permalink)

What To Do When Making a Flood Insurance Claim

Most homeowner’s insurance does not offer flood coverage. However, if you have a separate flood policy for your Universal City, TX home, then you will want to file an insurance claim if your home has been damaged. The process can sometimes be frustrating or confusing, so use the following tips to get through it more smoothly.

1. Call Your Insurance Agent

The first step in filing a flood claim is calling your insurance agent. In some cases, the company can deny your claim if you have waited too long to contact them. Getting the process started right away will prevent this.

2. Take Pictures

After you have contacted your agent to begin the process, you should take photos of any areas of the house that have been flooded. Be sure to photograph any affected items as well. This will help the insurance company determine the extent of the damage. Keeping a list can be helpful as well.

3. Set Aside Affected Belongings

Once you have taken pictures and documented the damage, you don’t need to wait for the insurance adjuster to arrive to begin moving your items. If you allow them to sit in the water, the damage will only worsen, so you should relocate them to a dry area quickly.

4. Prevent Additional Damage

If the insurance company does not believe that you have taken the necessary steps to prevent further damage, this can affect your flood claim. It is a good idea to call a water damage restoration company to do repairs, but you can start on remediation before they arrive. Along with moving affected items, you can board up areas and place tarps to prevent the water from spreading.
Making a flood claim may not always be the simplest process, but there are things you can do to make it easier on yourself. Following this advice will help move it along more quickly and ensure you get the most that you can from your policy.

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

Effective Ways to Dry Out Documents

4/2/2020 (Permalink)

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in the San Antonio, TX area handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

6 Common Causes of Toilet Leaks

3/20/2020 (Permalink)

Causes of a Leaking Toilet

A toilet isn’t a complicated piece of machinery. However, if you hear strange noises or notice water on the floor, you might find that it takes some trial and error to find the source of the leak. The problem could require a toilet repair or simply an adjustment. The first step is finding the cause of the leaking toilet. Here are a few:

1. Pipes

Water impurities can cause metal pipes to corrode and rust. Rusted pipes can eventually crack causing leaks around the toilet.

2. Bowl

Toilet bowls seem pretty durable, but an old toilet can develop cracks. A hairline crack may not be very noticeable unless you’re looking for it, but it can also leak. However, it’s important to act on it quickly because the crack can only get bigger.

3. Tank

Just as the bowl can crack, so can the porcelain of the tank. Most likely, if either develops a crack the whole toilet will need to be replaced.

4. Flapper

One of the most common causes of a leaking toilet is the flapper. The flapper is the rubber seal that opens the flush valve when the toilet handle is pressed. The flapper is responsible for keeping the water in the tank. Over time, the flapper can get worn due to mineral deposits from the water and toilet cleaners, causing it to warp. This will cause a continual leak into the bowl.

5. Flush Valve

When the toilet is flushed, the flush valve regulates the flow of the tank water into the bowl. When this assembly is faulty, it can cause an internal leak. In this case, the toilet might continuously run or you might hear dripping noises.

6. Fill Valve

The fill valve controls the flow of the water that refills the toilet tank after the flush. The fill valve can accumulate mineral deposits over time. These deposits can prevent the valve from completely shutting off.
It’s best to deal with a water leak as soon as you notice it. If your San Antonio home sustains water damage from a leaking toilet, call SERVPRO Franchise Professionals for cleanup and restoration.

6 Common Causes of Toilet Leaks

3/20/2020 (Permalink)

Causes of a Leaking Toilet

A toilet isn’t a complicated piece of machinery. However, if you hear strange noises or notice water on the floor, you might find that it takes some trial and error to find the source of the leak. The problem could require a toilet repair or simply an adjustment. The first step is finding the cause of the leaking toilet. Here are a few:

1. Pipes

Water impurities can cause metal pipes to corrode and rust. Rusted pipes can eventually crack causing leaks around the toilet.

2. Bowl

Toilet bowls seem pretty durable, but an old toilet can develop cracks. A hairline crack may not be very noticeable unless you’re looking for it, but it can also leak. However, it’s important to act on it quickly because the crack can only get bigger.

3. Tank

Just as the bowl can crack, so can the porcelain of the tank. Most likely, if either develops a crack the whole toilet will need to be replaced.

4. Flapper

One of the most common causes of a leaking toilet is the flapper. The flapper is the rubber seal that opens the flush valve when the toilet handle is pressed. The flapper is responsible for keeping the water in the tank. Over time, the flapper can get worn due to mineral deposits from the water and toilet cleaners, causing it to warp. This will cause a continual leak into the bowl.

5. Flush Valve

When the toilet is flushed, the flush valve regulates the flow of the tank water into the bowl. When this assembly is faulty, it can cause an internal leak. In this case, the toilet might continuously run or you might hear dripping noises.

6. Fill Valve

The fill valve controls the flow of the water that refills the toilet tank after the flush. The fill valve can accumulate mineral deposits over time. These deposits can prevent the valve from completely shutting off.
It’s best to deal with a water leak as soon as you notice it. If your San Antonio home sustains water damage from a leaking toilet, call SERVPRO Franchise Professionals for cleanup and restoration.

6 Common Causes of Toilet Leaks

3/20/2020 (Permalink)

Causes of a Leaking Toilet

A toilet isn’t a complicated piece of machinery. However, if you hear strange noises or notice water on the floor, you might find that it takes some trial and error to find the source of the leak. The problem could require a toilet repair or simply an adjustment. The first step is finding the cause of the leaking toilet. Here are a few:

1. Pipes

Water impurities can cause metal pipes to corrode and rust. Rusted pipes can eventually crack causing leaks around the toilet.

2. Bowl

Toilet bowls seem pretty durable, but an old toilet can develop cracks. A hairline crack may not be very noticeable unless you’re looking for it, but it can also leak. However, it’s important to act on it quickly because the crack can only get bigger.

3. Tank

Just as the bowl can crack, so can the porcelain of the tank. Most likely, if either develops a crack the whole toilet will need to be replaced.

4. Flapper

One of the most common causes of a leaking toilet is the flapper. The flapper is the rubber seal that opens the flush valve when the toilet handle is pressed. The flapper is responsible for keeping the water in the tank. Over time, the flapper can get worn due to mineral deposits from the water and toilet cleaners, causing it to warp. This will cause a continual leak into the bowl.

5. Flush Valve

When the toilet is flushed, the flush valve regulates the flow of the tank water into the bowl. When this assembly is faulty, it can cause an internal leak. In this case, the toilet might continuously run or you might hear dripping noises.

6. Fill Valve

The fill valve controls the flow of the water that refills the toilet tank after the flush. The fill valve can accumulate mineral deposits over time. These deposits can prevent the valve from completely shutting off.
It’s best to deal with a water leak as soon as you notice it. If your San Antonio home sustains water damage from a leaking toilet, call SERVPRO Franchise Professionals for cleanup and restoration.

#1 Cleaning and Restoration Team!

3/11/2020 (Permalink)

Lets beat the Coronavirus!

About Coronavirus:

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup:

Protocol SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning:

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving and Racks

• Sales Counters

• Carpets and rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Call us today to help clean your San Antonio home or business today! (210) 610-6800

#1 Cleaning and Restoration Team!

3/11/2020 (Permalink)

Lets beat the Coronavirus!

About Coronavirus:

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup:

Protocol SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning:

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving and Racks

• Sales Counters

• Carpets and rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Call us today to help clean your San Antonio home or business today! (210) 610-6800

#1 Cleaning and Restoration Team!

3/11/2020 (Permalink)

Lets beat the Coronavirus!

About Coronavirus:

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup:

Protocol SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning:

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving and Racks

• Sales Counters

• Carpets and rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Call us today to help clean your San Antonio home or business today! (210) 610-6800

5 Tips for Removing Mold From Artwork

3/10/2020 (Permalink)

From flooding to improper storage, there are a variety of ways that mold can grab hold of paintings in your San Antonio home. If you're an artist with a home studio or simply a collector, knowledge is power when it comes to mold cleaning.

Here Are Five Tips for Removing Mold From Your Art

1. Don't give it room to grow in the first place. Mold thrives in dark, moist areas. For this reason, avoid storing your canvasses in basements, attics, and other parts of your home prone to mold damage. To protect against flooding, keep your artwork at least 18 inches off the floor too.

2. Know what kind of media you have. If you're the artist, this should be easy. If you're a collector, however, identifying the type of paint or other media used in the affected art, as well as the type of surface and the finish applied to it, may be much more challenging. Still, it's a crucial mold remediation step because each medium requires different care.

3. Remove the frame and other coverings. Take the frame apart and perform mold cleaning with a gentle cleanser, being careful to test the solution on a small area first. If the artwork was wrapped in a storage cover, dispose of it and eliminate the threat of unseen mold.

4. Gently clean the front and back of the artwork. Spray the back of the piece with rubbing alcohol. This should kill active mold spores. Dab mold clusters on the front of the artwork with a cotton swab that's been dipped in rubbing alcohol. Again, test an inconspicuous area first.
Better still, enlist the help of a conservator. He or she will be able to identify the materials involved and the best way to safely clean them.

5. Dry the artwork in the sun for 48 to 72 hours. While it's generally a bad idea to expose artwork to direct sunlight, three days isn't enough time to do any damage.

Water doesn't have to spell disaster for your artwork. With careful mold cleaning, you can restore your paintings and other pieces of art to their former glory.

When they call you, call SERVPRO of Universal City/St. Hedwig

3/10/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification,SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Universal City / St. Hedwig will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Universal City / St. Hedwig can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Universal City /St. Hedwig provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Universal City / St. Hedwig do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

The Biohazard Solution in the San Antonio area

3/10/2020 (Permalink)

Dealing with a crime or trauma is undoubtedly difficult. Unfortunately, biohazards can linger at the scenes of these events, creating the potential for serious health consequences if they are not properly eliminated.

You can protect yourself from the physical aftermath of a traumatic situation by calling SERVPRO of Universal City / St. Hedwig (210) 610-6800 for bio-hazard cleanup.

The Purpose

Blood-borne pathogens, various biohazards, crime scene residues and dangerous chemicals often remain even after the initial crime or trauma.

SERVPRO of Universal City / St. Hedwig's professional restoration experts trained in biohazard cleanup have specialized training and equipment. The training allows us to safely remove any toxic material and restore normalcy to the area.

Their expertise is important for people struggling to deal with the repercussions of a variety of unpleasant experiences, including:

Crimes and accidents

Suicides, homicides, injuries, and deaths

Sewage backups

Methamphetamine labs

Chemical spills

Hoarding

Vandalism

Animal waste or remains

The Process

When cleaning a scene, professionals create three distinct zones with biohazard tape and plastic sheeting. The clean area provides a place for them to store their equipment, reducing the risk of cross-contamination. The buffer zone offers a secure area for them to do their personal protective equipment. The actual scene that needs to be cleaned in San Antonio is referred to as the control zone.

Once the sections have been established, restoration professionals get to work, eliminating bio-hazards using a three-step process. In the cleaning phase, they remove blood, biological materials, dirt, and chemical residues. They also take out any materials that cannot be salvaged, disposing of them as medical waste. The sanitization phase comes next. Here, technicians spray a sanitizing foam over any affected surfaces. This foaming is repeatedly done until adenosine triphosphate fluorescence testing verifies that the area has been thoroughly sanitized. In the final phase, technicians use deodorizing agents to remove any odors.

At SERVPRO of Universal City / St. Hedwig, we understand the emotional and practical challenges involved in dealing with a crime or trauma scene. Our professional technicians have the empathy and expertise needed to tackle biohazard cleanup and restoration situations. Following the protocols established by both the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA), we can remove the risks inherent in these scenes and restore a safe environment in your home or business. Call (210) 610-6800 today to discover more about our services or request professional assistance.

5 Tips for Removing Mold From Artwork

3/10/2020 (Permalink)

From flooding to improper storage, there are a variety of ways that mold can grab hold of paintings in your San Antonio home. If you're an artist with a home studio or simply a collector, knowledge is power when it comes to mold cleaning.

Here Are Five Tips for Removing Mold From Your Art

1. Don't give it room to grow in the first place. Mold thrives in dark, moist areas. For this reason, avoid storing your canvasses in basements, attics, and other parts of your home prone to mold damage. To protect against flooding, keep your artwork at least 18 inches off the floor too.

2. Know what kind of media you have. If you're the artist, this should be easy. If you're a collector, however, identifying the type of paint or other media used in the affected art, as well as the type of surface and the finish applied to it, may be much more challenging. Still, it's a crucial mold remediation step because each medium requires different care.

3. Remove the frame and other coverings. Take the frame apart and perform mold cleaning with a gentle cleanser, being careful to test the solution on a small area first. If the artwork was wrapped in a storage cover, dispose of it and eliminate the threat of unseen mold.

4. Gently clean the front and back of the artwork. Spray the back of the piece with rubbing alcohol. This should kill active mold spores. Dab mold clusters on the front of the artwork with a cotton swab that's been dipped in rubbing alcohol. Again, test an inconspicuous area first.
Better still, enlist the help of a conservator. He or she will be able to identify the materials involved and the best way to safely clean them.

5. Dry the artwork in the sun for 48 to 72 hours. While it's generally a bad idea to expose artwork to direct sunlight, three days isn't enough time to do any damage.

Water doesn't have to spell disaster for your artwork. With careful mold cleaning, you can restore your paintings and other pieces of art to their former glory.

When they call you, call SERVPRO of Universal City/St. Hedwig

3/10/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification,SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Universal City / St. Hedwig will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Universal City / St. Hedwig can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Universal City /St. Hedwig provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Universal City / St. Hedwig do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

The Biohazard Solution in the San Antonio area

3/10/2020 (Permalink)

Dealing with a crime or trauma is undoubtedly difficult. Unfortunately, biohazards can linger at the scenes of these events, creating the potential for serious health consequences if they are not properly eliminated.

You can protect yourself from the physical aftermath of a traumatic situation by calling SERVPRO of Universal City / St. Hedwig (210) 610-6800 for bio-hazard cleanup.

The Purpose

Blood-borne pathogens, various biohazards, crime scene residues and dangerous chemicals often remain even after the initial crime or trauma.

SERVPRO of Universal City / St. Hedwig's professional restoration experts trained in biohazard cleanup have specialized training and equipment. The training allows us to safely remove any toxic material and restore normalcy to the area.

Their expertise is important for people struggling to deal with the repercussions of a variety of unpleasant experiences, including:

Crimes and accidents

Suicides, homicides, injuries, and deaths

Sewage backups

Methamphetamine labs

Chemical spills

Hoarding

Vandalism

Animal waste or remains

The Process

When cleaning a scene, professionals create three distinct zones with biohazard tape and plastic sheeting. The clean area provides a place for them to store their equipment, reducing the risk of cross-contamination. The buffer zone offers a secure area for them to do their personal protective equipment. The actual scene that needs to be cleaned in San Antonio is referred to as the control zone.

Once the sections have been established, restoration professionals get to work, eliminating bio-hazards using a three-step process. In the cleaning phase, they remove blood, biological materials, dirt, and chemical residues. They also take out any materials that cannot be salvaged, disposing of them as medical waste. The sanitization phase comes next. Here, technicians spray a sanitizing foam over any affected surfaces. This foaming is repeatedly done until adenosine triphosphate fluorescence testing verifies that the area has been thoroughly sanitized. In the final phase, technicians use deodorizing agents to remove any odors.

At SERVPRO of Universal City / St. Hedwig, we understand the emotional and practical challenges involved in dealing with a crime or trauma scene. Our professional technicians have the empathy and expertise needed to tackle biohazard cleanup and restoration situations. Following the protocols established by both the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA), we can remove the risks inherent in these scenes and restore a safe environment in your home or business. Call (210) 610-6800 today to discover more about our services or request professional assistance.

5 Tips for Removing Mold From Artwork

3/10/2020 (Permalink)

From flooding to improper storage, there are a variety of ways that mold can grab hold of paintings in your San Antonio home. If you're an artist with a home studio or simply a collector, knowledge is power when it comes to mold cleaning.

Here Are Five Tips for Removing Mold From Your Art

1. Don't give it room to grow in the first place. Mold thrives in dark, moist areas. For this reason, avoid storing your canvasses in basements, attics, and other parts of your home prone to mold damage. To protect against flooding, keep your artwork at least 18 inches off the floor too.

2. Know what kind of media you have. If you're the artist, this should be easy. If you're a collector, however, identifying the type of paint or other media used in the affected art, as well as the type of surface and the finish applied to it, may be much more challenging. Still, it's a crucial mold remediation step because each medium requires different care.

3. Remove the frame and other coverings. Take the frame apart and perform mold cleaning with a gentle cleanser, being careful to test the solution on a small area first. If the artwork was wrapped in a storage cover, dispose of it and eliminate the threat of unseen mold.

4. Gently clean the front and back of the artwork. Spray the back of the piece with rubbing alcohol. This should kill active mold spores. Dab mold clusters on the front of the artwork with a cotton swab that's been dipped in rubbing alcohol. Again, test an inconspicuous area first.
Better still, enlist the help of a conservator. He or she will be able to identify the materials involved and the best way to safely clean them.

5. Dry the artwork in the sun for 48 to 72 hours. While it's generally a bad idea to expose artwork to direct sunlight, three days isn't enough time to do any damage.

Water doesn't have to spell disaster for your artwork. With careful mold cleaning, you can restore your paintings and other pieces of art to their former glory.

When they call you, call SERVPRO of Universal City/St. Hedwig

3/10/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Northern Las Vegas arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of a loss notification,SERVPRO of Northern Las Vegas will be on-site to help ensure a fire damage is handled properly by utilizing the following services:
Structural Cleaning
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO of Universal City / St. Hedwig will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
Contents Cleaning
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Universal City / St. Hedwig can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally,
SERVPRO of Northern Las Vegas can provide an inventory list of all “to be claimed” items for agents and their policyholders.
Deodorization
SERVPRO of Universal City /St. Hedwig provide specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO of Universal City / St. Hedwig do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

The Biohazard Solution in the San Antonio area

3/10/2020 (Permalink)

Dealing with a crime or trauma is undoubtedly difficult. Unfortunately, biohazards can linger at the scenes of these events, creating the potential for serious health consequences if they are not properly eliminated.

You can protect yourself from the physical aftermath of a traumatic situation by calling SERVPRO of Universal City / St. Hedwig (210) 610-6800 for bio-hazard cleanup.

The Purpose

Blood-borne pathogens, various biohazards, crime scene residues and dangerous chemicals often remain even after the initial crime or trauma.

SERVPRO of Universal City / St. Hedwig's professional restoration experts trained in biohazard cleanup have specialized training and equipment. The training allows us to safely remove any toxic material and restore normalcy to the area.

Their expertise is important for people struggling to deal with the repercussions of a variety of unpleasant experiences, including:

Crimes and accidents

Suicides, homicides, injuries, and deaths

Sewage backups

Methamphetamine labs

Chemical spills

Hoarding

Vandalism

Animal waste or remains

The Process

When cleaning a scene, professionals create three distinct zones with biohazard tape and plastic sheeting. The clean area provides a place for them to store their equipment, reducing the risk of cross-contamination. The buffer zone offers a secure area for them to do their personal protective equipment. The actual scene that needs to be cleaned in San Antonio is referred to as the control zone.

Once the sections have been established, restoration professionals get to work, eliminating bio-hazards using a three-step process. In the cleaning phase, they remove blood, biological materials, dirt, and chemical residues. They also take out any materials that cannot be salvaged, disposing of them as medical waste. The sanitization phase comes next. Here, technicians spray a sanitizing foam over any affected surfaces. This foaming is repeatedly done until adenosine triphosphate fluorescence testing verifies that the area has been thoroughly sanitized. In the final phase, technicians use deodorizing agents to remove any odors.

At SERVPRO of Universal City / St. Hedwig, we understand the emotional and practical challenges involved in dealing with a crime or trauma scene. Our professional technicians have the empathy and expertise needed to tackle biohazard cleanup and restoration situations. Following the protocols established by both the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA), we can remove the risks inherent in these scenes and restore a safe environment in your home or business. Call (210) 610-6800 today to discover more about our services or request professional assistance.

SERVPRO handles your insurance company

3/9/2020 (Permalink)

For people in San Antonio, one of the top full-service property damage restoration companies is SERVPRO. We help people in the San Antonio area recover from damage to their residential or commercial property such as fire damage, flood damage, sewage backup, and infestations of mold. We are a locally owned and managed franchise that also has access to the resources of a national brand. 
The team at SERVPRO works directly with insurance companies in the event of a claim. This reduces the work that a homeowner or commercial property owner has to devote to getting their claim resolved. It also helps speed up the process which reduces the cost of the claim and mitigates the damage that occurs to the property. By having this company work directly with the insurance company the homeowner or business can get back to using their property as soon as possible. 
Whether it is a small insurance claim or a large one the team at SERVPRO can assess the damage, get it cleaned up, and get the property restored to the condition it was in before the damage occurred. The employees are trained to resolve property damage at both the regional level and at this company's national training facility. We receive ongoing training in order to stay on top of the latest techniques to restore property. This company also offers educational classes to insurance adjusters, insurance agents, and other professionals who work with real estate.

Safe Disposal Options for Smoke Detectors:

3/9/2020 (Permalink)