Recent Posts

Important Facts to Note about Mold Damage

4/23/2018 (Permalink)

Mold is among the worst silent but dangerous contaminants known to grow in buildings. It can grow both indoors and outdoors. All it needs is a wet or damp surface such as carpets, wood, ceiling tiles, insulation, and drywall just to mention a few.

Mold growth can start and spread within 48 hours if it is not checked. It can have significant impact and damages on your building's physical structure and the quality of your home. A lot of people in San Antonio have mold allergies. For safety purposes, it is vital to ensure that you get rid of any mold growth causing agents before the damage occurs.

We are here to help you in the remediation of mold damages. After carrying out a comprehensive inspection, our mold damage remediation specialists will contain the affected surfaces with physical barriers to ensure that the growth does not spread during the restoration process.

Some of the important facts to note about mold problem are;

  • Mold can affect your health and that of your pets. It also compromises the physical structure of your building
  • Mold growth occurs mostly in warm and damp surfaces under humid conditions
  • Mold is hard to see since it grows in hidden areas like under the floors, under the ceiling carpet and in walls.
  • If the mold is not yet visible, after two days, it can affect any wet material in the house
  • Whether you already suspect a mold problem or already seen the problem, only a professional can help you identify its source and the extent of the damage
  • Some home remedies for example bleaches can add to the problem

It is wise to avoid using your homemade remedies to minimize the issue and let a professional handle it for you. If you suspect or you see that you have a mold issue in San Antonio, call us, and we will immediately respond to solve your problem before it worsens.

Water Damage Restoration Services

4/23/2018 (Permalink)

Our company provides reliable emergency services related to water incidents regardless of the size of the incident experienced. We have the most proficient workforce that is well equipped to respond to any of your related emergencies. We use the most advanced equipment.

We assure you of the most convenient services that will help in the restoration of your damaged  home back to the previous state. Our capacity to react faster under pressure indeed provides good benefits in extracting the water and drying the affected property. The company uses the best moisture monitoring equipment that efficiently drains the water out of the damaged property.

Our Water Damage Restoration Process Include:

  • Emergency Contact
  • Damage Assessment and Inspection
  • Water extraction
  • Drying
  • Repair and cleaning
  • Restoration

Reasons to Choose our Services

  • We offer the quickest response to water damage

Our strategic location in San Antonio enables us to access any residential or business premise that faces water elated emergency situation.

  • We provide services to all sizes of water disaster
  • We have competent technicians to handle the water damage restoration services
  • We specialize in water and other related incidents

Being the cornerstone of our business, we provide our staff with the most extensive training that equips them with the necessary skills to improve their performance. We strictly emphasize the drying process.

  • We provide quick water damage cleanup

Our responses to water and other related incidents cannot be challenged in San Antonio; we provide services all through regardless of time.

  • Our equipment and techniques are most advanced to meet your needs

Our company uses the most advanced equipment that plays a significant role in detecting any hidden moisture while extracting possible waters at higher speed. The equipment can clean the messed belonging in the most efficient way as desired.

  • The cleanup process is closed by deodorizing and sanitizing your home for safety and comfort.

Harvey Disaster

4/23/2018 (Permalink)

Storm Damage Harvey Disaster Drywall removal due to Hurricane Harvey

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Waters filled with bacteria and unclean particles swept through this home due to the hurricane. Storm waters are often considered to be at least a category 2 water when caused by a hurricane (water travels through unclean areas within cities, neighborhoods, etc). In the picture below, SERVPRO of Universal City technicians removed affected drywall and manipulated our equipment to promote drying within this home. SERVPRO ensures that homeowners are well taken care of by completing demolition that needs to be done, then beginning the drying process, and once that is complete, antimicrobial is applied to the affected areas.  This customer was very satisfied with the job that was done in this home and thankful that we were able to respond during a catastrophic event. 

Fire Restoration Certified

4/23/2018 (Permalink)

Fire Damage Fire Restoration Certified Fire, smoke, and soot all due significant damage to this garage.

Fires can ignite in a building by something as small as an electrical failure. If allowed to get out of hand, the damage it can cause can be devastating. It is good to know that in a time of need such as this, SERVPRO has the experience to get things back to normal. SERVPRO of Universal city/St.Hedwig is a  Institute of Inspection, Cleaning and Restoration Certification (IICRC) firm. The standards for the restoration industry are set by IICRC. They provide certifications to restoration companies, as well as training. SERVPRO of Universal City has technicians who are highly trained in property damage restoration. It is important that all salvageable items be properly restored, as fires also cause smoke and soot damage. Smoke and soot can penetrate various cavities within your home, causing hidden damage and odor. Fire damage can also lead to water damage. Making sure the company that handles the situation correctly and professionally is crucial. SERVPRO of Universal City has the certifications that qualifies them to lend their assistance in such times of need.

Do You Know What To Do When a flood Happens?

4/12/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert—there is always potential for flood damage. reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Universal city / St. Hedwig at (210) 610-6800. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Universal city / St. Hedwig will help you take it back.

*Facts and figures provided by

**Courtesy of Restoration Newsline Vol 29, Iss 3

Understanding the fire Restoration Process

4/12/2018 (Permalink)

The fire restoration process should be started as quickly as possible following a fire damage. The longer you wait to contact a certified restoration company, the more likely it is for damage from water and smoke to intensify. It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.   

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results. 

Let SERVPRO of Universal city / St. Hedwig be your certified professional when facing your own fire damage. We will walk you through the process step by step to ensure that your home is properly restored. Our team of professionals is available 24/7 to help you put your life back together and restore your normal as much as possible.

Call us today at (210) 610-6800.


Commercial Cleaning Services

2/26/2018 (Permalink)

Commercial Commercial Cleaning Services Call us today for all your commercial cleaning needs! (210) 610-6800

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO of Universal City / St. Hedwig. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Universal City / St. Hedwig professionals to make your workspace look its very best. SERVPRO of Universal City / St. Hedwig will get the job done right and get it done quickly, because the SERVPRO® Advantage includes these benefits:

  • Award-Winning Training
  • Nearly 50 Years of Experience
  • Exclusive Cleaning ProductsSERVPRO of Universal City / St. Hedwig offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:
  • Specialty Cleaning Services
  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, Walls
  • Drapes and Blinds
  • Odor Removal 
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Attention Property Managers!

2/26/2018 (Permalink)

Commercial Attention Property Managers! Call us today for all your commercial cleanup and restoration needs! (210) 610-6800

At SERVPRO of Universal City / St. Hedwig our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO of Universal City / St. Hedwig we are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi- Tenant Facilities 
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities
  • The #1 choice in Commercial Cleanup and Restoration!

Reasons to Choose SERVPRO of Universal City / St. Hedwig for Your Commercial Property

2/26/2018 (Permalink)

Reason 1: 24-Hour Emergency Response

Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of SERVPRO of Universal City / St. Hedwig will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.

Reason 2: Communication

You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of Universal City / St. Hedwig is dedicated to effectively communicating with property owners and managers. You will be aware of job status and the progress toward project completion. Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of Universal City / St. Hedwig, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure e-mail link 24-hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

Reason 3: Reduce Recovery Time

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption. SERVPRO of Universal City / St. Hedwig understands the urgency in responding to your facility following a disaster. By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of Universal City / St. Hedwig will help you reopen the doors as soon as possible.

The SERVPRO® Emergency READY Profile Advantage

2/26/2018 (Permalink)

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO® of Universal City / St. Hedwig restoration provider.

– You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”